Responsible buyer
Target buyer Attribute Detail Primary ICP Mid-market Applicable Large Employers, ~100–1,000 full-time employees, with hard-to-code workforces: variable-hour, seasonal, hourly, unionized, or high-turnover (restaurants, retail, staffing, healthcare, hospitality, home care, logistics). Economic buyer CFO / VP Finance or Head of HR/Total Rewards; often the Controller who signs the 1094-C authorization. Champion / user Benefits Manager or Payroll Manager who currently wrestles the codes each January and dreads the AIR rejection / 226J letter.
Cost of the gap
Painful problem The pain is not the form — it is the code set behind the form . Each 1095-C carries, per month, a Line 14 offer-of-coverage code and a Line 16 safe-harbor/relief code whose correctness depends on measurement and stability periods, the affordability percentage for that plan year, waiver documentation, and every mid-year status change.
Outcome
The outcome we sell We do not sell "ACA software." We sell an accepted, correctly coded, on-time ACA filing with the penalty risk carried by us. Concretely, each cycle the customer receives: (1) a completed 1094-C and every 1095-C with defensible Line 14/16 codes; (2) IRS AIR acceptance confirmation (and any required state-portal acceptance); (3) furnishing handled per the new "on request" rules plus state furnishing where required [S1][S9] ; (4) a 226J-ready audit file documenting the data lineage and coding rationale for every employee-month; and (5) included Letter 226J / 5699 response defense if the IRS ever questions the filing.
Decision rule
Proceed only when the source record, service boundary, responsible reviewer, and release criteria can be named before work begins.