Responsible buyer
Target Buyer Primary buyer / champion: VP of People, Head of HR, or HR Director at a 75–1,000-employee company operating across three or more states (or two states plus a PSL-active city), typically without a dedicated in-house payroll-compliance or wage-and-hour specialist. Economic approver: CFO or Controller, especially at companies without a standalone HR budget line, who ultimately signs off on new compliance spend and cares about quantified liability exposure.
Cost of the gap
The Painful Problem Multi-state employers configure paid-sick-leave accrual once inside a payroll system or PEO platform, generally at the state level, and then effectively never re-verify it. But the real governing rule is set at the most specific jurisdiction that applies to each individual employee's actual worksite (or remote home address), and that rule set includes accrual rate, annual/rolling cap, carryover-versus-front-load election, waiting periods, minimum increments of use, and rate-of-pay calculation for payout — each of which can differ from the state default in a city or county ordinance.
Outcome
The Outcome We Sell A quantified, employment-counsel-reviewed, audit-ready statement of exactly where a client's paid-sick-leave accrual math is wrong today, what it is costing them in unpaid balances and enforcement exposure, a remediation plan and corrected policy language to fix it, and a standing quarterly re-audit so the same gap does not silently reopen as the company grows, moves, or the law changes. The client receives a decision-ready packet and a corrected number, not a dashboard, software seat, or generic policy template they must interpret themselves.
Decision rule
Proceed only when the source record, service boundary, responsible reviewer, and release criteria can be named before work begins.