Responsible buyer
Target Buyer Beachhead ICP: Independent auto body/collision repair shops that perform spray-applied refinishing, 1–4 locations, 1–15 employees, no in-house EHS/compliance staff — the owner or a shop/office manager currently owns compliance recordkeeping as an unpaid side duty. Economic decision-maker: Shop owner or general manager (single-location); regional operations director or the owning group's controller (small MSO, 2–15 locations). Day-to-day contact: Office manager, shop foreman, or the lead painter — whoever currently keeps (or fails to keep) the certification binder and SDS book.
Cost of the gap
Painful Problem EPA's Auto Body Rule requires every area-source refinishing facility to use only certified/trained painters, use compliant spray equipment (HVLP or equivalent), and maintain records — including painter training certificates — that a compliance-guide source describes as needing to be retained for a multi-year period.
Outcome
The Outcome We Sell A completed, signed-off Compliance Binder per shop location per cycle: painter/technician certification status and expiration tracker (NESHAP 6H), spray-booth/equipment compliance log, hazardous-waste generator-category determination with manifest tracker, OSHA HazCom (SDS currency/labeling) and respiratory-protection program documentation (written program, fit-test and medical-clearance status), and a prioritized gap-remediation list — delivered to the shop owner or manager ready to hand to an inspector, not a dashboard they must operate themselves.
Decision rule
Proceed only when the source record, service boundary, responsible reviewer, and release criteria can be named before work begins.