Rate class verification
The building's actual usage profile is compared to the rate schedule on file; any misclassification is flagged and disputed.
The most rigorous utility bill audit a multi-site operator can run.
Our engine ingests every invoice line and tariff, flags overcharges deterministically, and drafts the dispute packet — a licensed expert signs every claim. You pay only a share of what we recover and save.
Every tariff rider and rate schedule checked150+ cost components parsed per billDHSMV · USCG · UCC · judgment lien searchesLicensed expert signs every dispute5-business-day SLA
Why audits fail
A single misapplied tariff can cost you six figures.
Commercial utility bills are among the least-scrutinized large recurring expenses. They arrive monthly, get routed straight to AP, and get paid because the amount 'looks normal.' But each bill encodes 150+ components — rate class, demand ratchets, power-factor penalties, tax classifications, franchise fees — any of which can be wrong.
Independent studies show a majority of commercial accounts overpay, typically 5–15% of spend. Across 20–300 sites and 12–36 months of recoverable history, the cumulative number is frequently six figures.
Our engine exists to close that gap with a single, exhaustive standard applied identically to every file.
5–15%
typical overpayment as a share of total utility spend
The benchmark
Measured against the filed tariff — rider by rider.
We do not guess at rates. Every audit is scored against a versioned rule pack tied to the exact tariff documents on file with the relevant regulatory body. These are the provisions each audit is held to.
Rider applicability check
Every rider on the bill is checked against the tariff — expired riders, misapplied percentages, and duplicate charges are identified.
Meter multiplier accuracy
Meter multipliers are verified against the meter nameplate and service order history; uncorrected multipliers are a common source of overcharges.
Demand ratchet audit
Demand ratchet clauses are checked for correct application; peak demand from prior periods that should have rolled off are identified.
Tax exemption validation
Sales/utility tax exemptions (manufacturing, resale, government) are verified against the account's tax status; erroneous tax charges are disputed.
Franchise fee reconciliation
Franchise fees are reconciled to the local ordinance; miscalculated or double-charged fees are recovered.
How an audit is built
Intake to expert release, with deterministic gates the AI cannot overrule.
AI extracts and drafts. Deterministic rules — running as code, outside the model — decide what is complete. A licensed expert signs every release. That order is never reversed.
01
Free Bill Scan
Upload 12 months of utility bills for one site. We return a free completeness read: which overcharge types are present and the estimated recovery range.
02
Full data ingestion
As your authorized agent, we pull all invoices, meter data, and tariff documents for all sites. AI parses every line item and normalizes across formats.
03
Deterministic rule engine
The rule pack (rate class, riders, multipliers, demand ratchets, taxes, fees) is applied to every bill. Overcharges are flagged with a confidence score.
04
Expert review & dispute drafting
A licensed utility analyst reviews flagged items, confirms defensibility, and drafts the dispute packet — including supporting evidence and tariff citations.
05
Submission & recovery
We submit disputes to the utility on your behalf (with your authorization). Refunds are wired or credited; forward bills are corrected.
06
Ongoing monitoring
We monitor future bills for recurrence of corrected errors and new errors, ensuring savings persist.
The bar we hold
Rigor you can measure.
100%
Expert-reviewed
No dispute ships without a licensed analyst signature.
5 days
Standard SLA
From complete intake to dispute packet.
<1%
Critical-defect target
Tracked against a gold-standard audit library.
150+
Cost components parsed per bill
Every line item checked against tariff rules.
Why our engine
Built to be the most thorough option a multi-site operator has.
Documentation-complete, by design
The deliverable is completeness itself — every tariff rule checked and every overcharge documented or explicitly exception-coded. Nothing is left implicit.
Deterministic, not vibes
The gates that decide overcharges are code, not a model's opinion. A parsing error cannot slip past a tariff requirement.
In its lane, on purpose
We prepare audits and disputes as your clerical agent. We never provide legal advice or represent you in litigation.
Engagement
Flat fee per audit, plus success fee on recovery. No contingency, ever.
Simple, predictable, and aligned with a documentation standard — not a cut of any recovery.
- A free Bill Scan before you commit — see exactly what overcharges exist.
- One flat fee per audit engagement; disclosed pass-through tariff research costs.
- Success fee: 25% of refunds recovered and 25% of first-year forward savings.
- Optional ongoing monitoring add-on for continuous savings.
FAQ
Questions, answered precisely.
Is your service a law firm?
No. Our service provides documentation-completeness and audit services. It is not a law firm, does not provide legal advice, and does not represent you in any legal matter. Attorney review is available and recommended for complex disputes.
Do you contact the utility or collect the refund?
We submit disputes on your behalf with your written authorization. Refunds are paid directly to you by the utility; we invoice our success fee separately.
What makes an audit 'complete'?
Completeness is defined by the tariff: every rate class, rider, multiplier, demand ratchet, tax exemption, and franchise fee checked against the filed tariff. Deterministic gates enforce each one before release.
How fast is it?
The standard SLA is five business days from complete intake to a expert-reviewed dispute packet. The free Bill Scan is returned much sooner and tells you exactly what overcharges exist.
How are you priced?
A flat fee per audit engagement, plus a success fee of 25% of refunds recovered and 25% of first-year forward savings. No contingency on future years.
See what you're overpaying before it costs you another month.
Start with a free Bill Scan. Send 12 months of utility bills for one site and we'll return a recovery estimate against every tariff rule.
Documentation-completeness service · not legal advice · the client authorizes every dispute.