{ "version": "1.8.0", "slug": "dealer-out-of-state-title-registration-desk", "title": "PlateReady Out-of-State Title & Registration Desk", "vertical": "Automotive title & registration operations", "seed": { "s": "dealer-out-of-state-title-registration-desk", "t": "PlateReady Out-of-State Title & Registration Desk", "v": "Automotive title & registration operations", "r": "Medium-high", "m": "H" }, "product": { "slug": "dealer-out-of-state-title-registration-desk", "project_name": "PlateReady Out-of-State Title & Registration Desk", "project_type": "done-for-you out-of-state title & registration desk with an AI-assisted, human-certified pipeline", "vertical": "Automotive title & registration operations", "audience": "independent and online-forward used-car dealers selling to out-of-state buyers", "geography": "US; Texas + Southeast pilot, per-state licensing checklist gates every new state activation", "scale_expectation": "8-dealer pilot cap in the first 90 days; ~20 dealers by month 6; high packet fidelity over volume", "core_workflows": [ "Deal jacket intake & extraction", "Destination-state requirements resolution from the versioned 50-state matrix", "Certified packet build & human certification", "Submission tracking, rejection cure & lien-perfection confirmation" ], "discovery": { "one_line_purpose": "PlateReady takes the whole out-of-state title job off the dealer: upload the deal jacket, get back a certified destination-state packet — correct taxes, correct forms, every signature flagged before the buyer leaves — then we track the submission and cure every rejection until the plate issues and the lien is perfected.", "primary_users": [ "independent and online-forward used-car dealers selling to out-of-state buyers", "Senior title specialist (certifier)", "Lender or floorplan auditor (read-only status)" ], "jobs_to_be_done": [ "Get the plate, title, and perfected lien issued on the first submission", "Clear the aged-title drawer before a floorplan audit or state inquiry finds it", "Give lenders and auditors a per-deal record: certifier, matrix version, calculator hash" ], "value_prop": "PlateReady turns a 50-state paperwork problem into a flat-fee, specialist-certified pipeline — every packet destination-state-correct, every submission chased to issuance, every fee computation dual-controlled.", "competitors": [ "The dealer’s single-state title clerk plus FedEx and voicemail", "Titling software platforms the clerk still has to operate", "Manual title-service bureaus priced for franchise groups" ], "differentiation": "Sells the finished outcome (plate issued, lien perfected) at a flat per-deal price; deterministic fee/tax calculators dual-checked by AI; a versioned, cited 50-state rules matrix; a named human specialist certifies every packet.", "positioning_statement": "For independent and online-forward used-vehicle dealers who sell to out-of-state buyers without a multi-state title clerk, PlateReady is the done-for-you title and registration desk that returns a certified, destination-state-correct packet before the customer leaves the store — and chases every submission until the plate, title, and lien actually issue. Unlike titling platforms your clerk must operate, or manual bureaus priced for franchise groups, PlateReady sells the finished outcome at a flat per-deal price." }, "assumptions": [ { "id": "dealer-out-of-state-title-registration-desk-a1", "statement": "The target audience will pay for evidence-linked, human-reviewed outputs over unverified AI generation.", "confidence": "medium", "impact_if_wrong": "severe", "revisit_trigger": "First 5 design-partner sales calls — reject if willingness-to-pay signal is absent." }, { "id": "dealer-out-of-state-title-registration-desk-a2", "statement": "The workflow can be reconstructed from an owner-supplied evidence pack within one week per design partner.", "confidence": "low", "impact_if_wrong": "high", "revisit_trigger": "First real customer onboarding cycle." }, { "id": "dealer-out-of-state-title-registration-desk-a3", "statement": "The vertical tolerates AI-assisted drafts when human review is explicit and audit-traceable.", "confidence": "medium", "impact_if_wrong": "high", "revisit_trigger": "First state DMV or auditor interaction." }, { "id": "dealer-out-of-state-title-registration-desk-a4", "statement": "Single-tenant per customer is not required for the first cohort — logical isolation with row-level auth is acceptable.", "confidence": "medium", "impact_if_wrong": "high", "revisit_trigger": "Any prospect with a hard single-tenant SOC/ISO clause." }, { "id": "dealer-out-of-state-title-registration-desk-a5", "statement": "HTML-only blueprint can be upgraded to a manifest-backed run without material scope change.", "confidence": "low", "impact_if_wrong": "medium", "revisit_trigger": "First customer walkthrough of the intended workflow." } ], "unknowns": [ { "id": "dealer-out-of-state-title-registration-desk-u1", "question": "Which specific licensed professional will sign off on outbound artifacts?", "blocks": "Any commercial claim; DMV-facing delivery.", "resolution_path": "Named reviewer + engagement letter on file before commercial engagement." }, { "id": "dealer-out-of-state-title-registration-desk-u2", "question": "Which state(s) are in scope for launch?", "blocks": "Compliance obligations per state; data-residency posture; canonical/hreflang.", "resolution_path": "Owner selects launch states in owner-action pack." }, { "id": "dealer-out-of-state-title-registration-desk-u3", "question": "What is the actual willingness-to-pay?", "blocks": "Pricing hypothesis; unit economics.", "resolution_path": "5 design-partner discovery calls with explicit pricing conversation." }, { "id": "dealer-out-of-state-title-registration-desk-u4", "question": "Which existing systems must this integrate with day-one?", "blocks": "Architecture module boundaries; data-in/out contracts.", "resolution_path": "Design-partner tech-inventory questionnaire." }, { "id": "dealer-out-of-state-title-registration-desk-u5", "question": "Is there a data-residency or on-prem constraint?", "blocks": "Deployment topology; hosting/region choice.", "resolution_path": "Vendor-diligence questionnaire from first prospect." } ], "expert_panel": [ { "role": "Product Strategy", "key_concern": "Is the ICP narrow enough to earn a first design-partner cohort?", "recommendation": "Constrain the ICP to a single automotive-titling sub-vertical for launch; broaden only after 5 signed design partners.", "dissent": "May under-price total addressable market and slow fundraising narrative." }, { "role": "Software Architecture", "key_concern": "Are we defaulting to microservices/serverless without justification?", "recommendation": "Single deployable modular monolith with a documented seam for the highest-volume module.", "dissent": "May feel unsophisticated to enterprise reviewers who expect a service-mesh diagram." }, { "role": "Frontend / UX", "key_concern": "Is the evidence spine visible and trustable in every workflow?", "recommendation": "Every artifact view must render claim → evidence → reviewer signature in one glance.", "dissent": "Adds vertical density that non-domain reviewers may call cluttered." }, { "role": "Backend / Data", "key_concern": "Is the audit trail append-only and reconstructable?", "recommendation": "Event-sourced audit log for all state transitions; snapshots for read models.", "dissent": "Higher write-path complexity than plain CRUD; discipline required on schema evolution." }, { "role": "AI / ML", "key_concern": "Are AI outputs grounded, cited, and reviewer-gated?", "recommendation": "Retrieval-first with source citations, structured output validation, and human-in-the-loop for external delivery.", "dissent": "Slower than open-ended chat; may frustrate prospects expecting 'agentic magic'." }, { "role": "Security", "key_concern": "Is the STRIDE surface documented and mitigated?", "recommendation": "Threat model per module, per-tenant isolation with row-level auth, secrets in managed KMS, dependency scanning in CI.", "dissent": "Overhead in early prototype; some controls can wait until first paying customer." }, { "role": "Privacy / Compliance", "key_concern": "Is the compliance target realistic for year-one team size?", "recommendation": "SOC 2 Type I in year one with mapped controls for downstream Type II; defer heavier frameworks until required by a real contract.", "dissent": "May lock out enterprise buyers requiring HITRUST/ISO on day one." }, { "role": "DevOps / Reliability", "key_concern": "Is the ops model boring enough to run without a dedicated SRE?", "recommendation": "Single production region + managed database + Vercel/Cloud edge; SLO published as availability + p95 latency only.", "dissent": "Single region concentrates risk during regional outages." }, { "role": "Data / Analytics", "key_concern": "Are the leading indicators wired before launch?", "recommendation": "Instrument activation, artifact-completion, and reviewer-signoff events; ship dashboards before first design partner.", "dissent": "Analytics scope-creep can steal weeks from core product." }, { "role": "Accessibility", "key_concern": "Does the workflow meet WCAG 2.2 AA for every screen a reviewer uses?", "recommendation": "Enforce keyboard-only walkthrough for every workflow; add axe-core to CI on the reviewer surfaces.", "dissent": "Density-heavy vertical UIs are hard to ship AA-clean quickly." }, { "role": "SEO / Content", "key_concern": "Is the microsite claim honest and gated on evidence?", "recommendation": "State-rule-fluent topical-authority content only; no fake reviews, no LocalBusiness identity schema until owner-facts close.", "dissent": "Slower content velocity than a generic SaaS blog." }, { "role": "Executive Sponsor", "key_concern": "Is there a written kill criterion?", "recommendation": "Kill/pivot decision at 90 days if no design-partner LOI or if reviewer-signoff cycle exceeds 5 business days.", "dissent": "Founders often resist naming kill criteria in writing." } ], "strategy": { "business_model": "B2B annual subscription with per-seat + usage-based artifact fees", "revenue_streams": [ "Annual platform subscription", "Per-artifact usage overage", "Optional expert-review add-on" ], "moat": [ "Evidence graph accumulated per customer", "Vertical prompt + review pack", "Owner-action ledger integrations" ], "gtm": [ "Founder-led design partner cohort (5-10)", "Vertical community + state-rule-fluent content", "Selective partner referrals" ], "pricing_hypothesis": "Design-partner tier at cost; commercial tier priced against a 6-figure blended-cost baseline (validate before launch).", "kill_criteria": [ "No signed design-partner LOI in 4 weeks", "Reviewer signoff cycle exceeds 5 business days after Phase 1", "No paid conversion by week 20", "State DMV or auditor issues a written objection to the workflow" ] }, "security": { "stride": [ { "threat": "Spoofing", "scenario": "Attacker attempts to impersonate a reviewer to sign off on a fabricated artifact.", "mitigation": "SSO with MFA; reviewer signatures bound to a cryptographic session claim, not a form field." }, { "threat": "Tampering", "scenario": "Historical evidence entries edited after the fact to hide a bad claim.", "mitigation": "Append-only audit log; hash-chained artifact snapshots; diff view on every reviewer surface." }, { "threat": "Repudiation", "scenario": "Reviewer denies signing off on a delivered artifact.", "mitigation": "Signed attestations with server-side timestamp + reviewer identity; export bundle includes signature manifest." }, { "threat": "Information Disclosure", "scenario": "Cross-tenant leak of Regulated-submission, PII, Internal-audit through shared indices, logs, or prompts.", "mitigation": "Tenant-scoped row-level auth; PII scrubbing in logs; retrieval indices partitioned per tenant." }, { "threat": "Denial of Service", "scenario": "Runaway AI job or export exhausts shared workers.", "mitigation": "Per-tenant concurrency + budget caps; circuit breaker on model calls; degrade-gracefully queue." }, { "threat": "Elevation of Privilege", "scenario": "Standard user acquires reviewer or admin capability via a workflow shortcut.", "mitigation": "Roles stored in a separate table; capability checks server-side; no client-only role checks." } ], "privacy_posture": "Data-minimization by default; per-tenant isolation; DPA + BAA templates on file; DSAR runbook published.", "compliance_targets": [ "Destination state-specific record retention", "SOC 2 Type II", "ISO 27001 (year two)" ], "data_classifications": [ "Regulated-submission", "PII", "Internal-audit" ] }, "devops": { "ci_cd": "PR → typecheck + unit + snapshot tests → preview deploy → main auto-deploys to a single production region; migrations gated on review.", "environments": [ "local", "preview (per-PR)", "staging (shared)", "production (single region + multi-AZ)" ], "observability": [ "Structured logs with tenant + request IDs", "RED metrics per workflow", "Error tracking with source maps", "Model-call spans with cost + latency", "Weekly SLO review" ], "testing_pyramid": [ "Unit tests on derivation + validation modules", "Component tests on reviewer surfaces", "Contract tests on integrations", "End-to-end smoke test on the intake→signoff→delivery path" ], "accessibility_tests": [ "axe-core in CI on reviewer surfaces", "Keyboard-only walkthrough per workflow", "Prefers-reduced-motion honored" ], "performance_budget": "p95 workflow latency published per module; artifact-generation cold-path under 30s or shown as background job." }, "accessibility_i18n_ethics": { "wcag_target": "AA", "locales": [ "en-US" ], "rtl_support": false, "ethical_risks": [ "Submission prepared without human review", "Cross-destination state claim leakage", "DMV-facing errors attributed to AI" ], "ethical_guardrails": [ "Human reviewer required before state DMV submission", "Per-destination state prompt + template isolation", "AI-usage disclosure in submission metadata where required" ] }, "governance": { "ownership": [ { "area": "Product + roadmap", "owner": "Executive Sponsor" }, { "area": "Architecture + platform", "owner": "Engineering Lead" }, { "area": "Evidence + reviewer workflow", "owner": "Named licensed reviewer" }, { "area": "Compliance + privacy", "owner": "Compliance Lead" }, { "area": "Design system", "owner": "Design Lead" }, { "area": "SEO + content", "owner": "Content Lead" } ], "docs_required": [ "ADR log (checked in)", "Owner-action ledger", "Evidence register", "STRIDE threat model", "Runbook: incident, restore, breach notification", "Reviewer playbook + signature policy" ], "naming_conventions": [ "kebab-case slugs for blueprints and routes", "camelCase for TypeScript identifiers", "SCREAMING_SNAKE_CASE for environment variables", "Verb-first action names (e.g., generate-blueprint-docs)" ], "change_control": "ADR-per-major-decision; migrations require review; production deploys gated on green CI + owner-action ledger check." }, "risk_register": [ { "id": "dealer-out-of-state-title-registration-desk-r1", "risk": "DMV-facing claim proves incorrect", "likelihood": "medium", "impact": "severe", "mitigation": "Every claim linked to a cited source + reviewer signoff", "contingency": "Retraction workflow; customer-notification template; audit-log export within 24 hours", "owner": "legal" }, { "id": "dealer-out-of-state-title-registration-desk-r2", "risk": "AI hallucination in a delivered artifact", "likelihood": "medium", "impact": "high", "mitigation": "Retrieval-first pipeline + structured output validation + reviewer gate", "contingency": "Reviewer-triggered rollback + regeneration; incident postmortem published to customer", "owner": "engineering" }, { "id": "dealer-out-of-state-title-registration-desk-r3", "risk": "Cross-tenant data leak", "likelihood": "low", "impact": "severe", "mitigation": "Row-level auth + per-tenant retrieval indices + log-scrubbing", "contingency": "Breach-notification runbook; forced credential rotation; scoped tenant kill switch", "owner": "engineering" }, { "id": "dealer-out-of-state-title-registration-desk-r4", "risk": "Design partner churns before contract", "likelihood": "medium", "impact": "high", "mitigation": "Weekly working-session cadence; documented value moments; owner-action ledger", "contingency": "Structured exit interview; write learnings into ICP + pricing hypothesis", "owner": "owner" }, { "id": "dealer-out-of-state-title-registration-desk-r5", "risk": "Compliance framework demand exceeds team capacity", "likelihood": "high", "impact": "high", "mitigation": "SOC 2 Type I year one; map controls once, evidence continuously", "contingency": "Contract framework carve-out with legal review; delay enterprise segment", "owner": "ops" }, { "id": "dealer-out-of-state-title-registration-desk-r6", "risk": "Single-region outage takes production down", "likelihood": "low", "impact": "high", "mitigation": "Multi-AZ managed database; nightly cross-region backup", "contingency": "Documented restore-to-DR runbook; RTO 8h / RPO 1h during pilot", "owner": "engineering" } ], "roadmap": [ { "phase": "Phase 0 — Discovery + design-partner LOI", "weeks": "Weeks 1-4", "outcomes": [ "3-5 design-partner LOIs", "Evidence pack from each partner", "Written ICP + pricing hypothesis" ], "exit_criteria": [ "≥3 LOIs signed", "Owner-action ledger populated per partner", "Reviewer identity confirmed" ], "kill_criteria": [ "<2 LOIs after 4 weeks", "No willingness-to-pay signal above cost baseline" ] }, { "phase": "Phase 1 — Thin vertical slice", "weeks": "Weeks 5-10", "outcomes": [ "Intake → evidence → reviewer signoff → delivery working end-to-end for one workflow", "Audit trail wired", "Instrumentation live" ], "exit_criteria": [ "1 real artifact delivered + reviewer-signed", "p95 workflow latency published" ], "kill_criteria": [ "Reviewer signoff cycle >5 business days", "Evidence pack cannot be reconstructed on demand" ] }, { "phase": "Phase 2 — Design-partner cohort", "weeks": "Weeks 11-20", "outcomes": [ "3 partners in weekly production use", "First paid conversion", "SOC 2 Type I scoping" ], "exit_criteria": [ "≥1 paid contract", "NPS or equivalent trust signal captured", "Postmortem cadence in place" ], "kill_criteria": [ "No paid conversion by week 20", "Compliance framework demand exceeds team capacity without contract offset" ] }, { "phase": "Phase 3 — Commercial launch", "weeks": "Weeks 21-36", "outcomes": [ "Public commercial launch of at least one microsite as 'ready'", "SOC 2 Type I completed", "Owner-action ledger closed for launched blueprints" ], "exit_criteria": [ "Zero blocking owner actions for launched blueprints", "Publicly indexable microsite with WebPage+FAQPage schema only" ], "kill_criteria": [ "Public launch not defensible against a plausible state inquiry" ] } ], "metrics": { "north_star": "Reviewer-signed artifacts delivered per week, per tenant, with zero retractions", "leading": [ "Design-partner LOIs signed", "Intake → artifact cycle time", "Reviewer signoff cycle time", "Evidence coverage per artifact", "Owner-action ledger closure rate" ], "lagging": [ "Paid contracts signed", "Net revenue retention (post first cohort)", "State DMV or auditor objection count (target: 0)", "Retraction count on delivered artifacts (target: 0)" ], "guardrails": [ "Model spend per tenant per week", "PII in logs (target: 0)", "Cross-tenant access attempts (target: 0)", "p95 workflow latency ceiling" ] }, "executive_review": { "consensus": "Ship a thin, evidence-linked, reviewer-gated vertical slice for PlateReady. Prefer a boring, single-region modular monolith. Do not launch commercially until owner-action facts close and at least one reviewer-signed artifact is delivered.", "dissent": "Executive Sponsor and Privacy/Compliance disagree on launch tempo — Privacy recommends waiting for SOC 2 Type II mapping before any public commercial claim.", "go_no_go": "conditional-go", "top_3_risks": [ "DMV-facing claim proves incorrect", "AI hallucination in a delivered artifact", "Cross-tenant data leak" ], "first_10_steps": [ "Confirm the named licensed reviewer + engagement letter on file", "Populate owner-action ledger with entity, destination state, contact inbox, privacy inbox", "Open 5 design-partner discovery calls with explicit pricing conversation", "Write ICP + kill/pivot criteria in the plan file", "Stand up the evidence-linked intake → artifact → reviewer signoff loop", "Wire append-only audit log + hash-chained snapshots", "Add row-level auth + tenant-scoped retrieval indices", "Instrument activation, artifact-completion, and reviewer-signoff events", "Publish the microsite with WebPage+FAQPage schema only and noindex until owner-facts close", "Schedule the 90-day kill/pivot review with executive sponsor" ] } }, "project_site": { "slug": "dealer-out-of-state-title-registration-desk", "app_name": "PlateReady Desk", "archetype": "filing-dossier", "archetype_label": "title desk status board", "reader_role": "Dealer principal", "one_sentence_app": "PlateReady Desk is a title desk status board for dealer principals who need every out-of-state deal to leave the store with a certified, destination-state-correct packet before the temp-tag clock runs out.", "homepage_sequence": [ "instrument", "scene", "proof", "workflow", "offer", "qualification", "objections" ], "hero": { "frame_label": "Automotive title & registration · title desk status board", "eyebrow": "Dealer principal / an out-of-state delivery with the temp-tag clock already running", "interface_title": "certified title packet control view", "primary_panel_title": "Out-of-state deal: buyer leaves today", "primary_panel_body": "Open deal file: extract the jacket, resolve the destination state’s rules from the versioned matrix, compute taxes and fees deterministically, then stage the certified packet.", "side_panel_title": "What must be true", "side_panel_items": [ "deal jacket complete — SLA clock started", "fee calculator and AI cross-check match", "senior title specialist certification signed" ], "status_metric": "CERTIFY", "status_label": "certification gate active" }, "language": { "problem_heading": "The dealer principal moment", "mechanism_heading": "How a deal jacket becomes a plate on the car", "proof_heading": "Proof a floorplan auditor can follow", "offer_heading": "What the dealer gets back", "objection_heading": "What we would ask in your seat", "qualification_heading": "The disqualifiers", "cta_close": "Open a deal file with a real senior title specialist certifying every packet." }, "modules": [ { "name": "Deal intake index", "job": "Turns an uploaded deal jacket into a named deal file with an owner, a temp-tag deadline, and an auto-issued missing-document list.", "artifact": "intake record" }, { "name": "State requirements file", "job": "Resolves every destination-state form, signature, notarization, inspection, and lien rule from the versioned 50-state matrix — with a citation per rule.", "artifact": "requirements map" }, { "name": "Certified packet", "job": "Packages the specialist-certified title packet with the trail a lender or auditor can follow without a meeting: certifier name, matrix version, calculator hash.", "artifact": "certified packet" } ], "checkpoints": [ { "label": "destination-state requirement", "pass": "mapped to a matrix citation", "fail": "NEEDS_HUMAN before packet build" }, { "label": "tax & fee computation", "pass": "calculator and AI cross-check match", "fail": "certification blocked" }, { "label": "certified title packet", "pass": "named specialist signs", "fail": "stays draft — nothing ships uncertified" } ], "signature_scene": "You’re a dealer principal. It’s the morning after an out-of-state delivery — the buyer is driving home on a temp tag that is already counting down, and someone has to execute another state’s tax math, forms, and lien rules perfectly on the first try. This page is built like the title desk that store needed before the clock started." }, "ddd": { "slug": "dealer-out-of-state-title-registration-desk", "project_name": "PlateReady", "business_understanding": { "summary": "PlateReady — the done-for-you out-of-state title and registration desk for auto dealers. Dealers upload the deal jacket; PlateReady returns a certified, destination-state-correct packet — taxes and fees dual-controlled, forms at current revision, every signature flagged before the buyer leaves — then tracks the submission and cures rejections until the plate issues and the lien is perfected. Every packet carries a certification record: named certifier, pinned matrix version, calculator output hash.", "customer_profile": "independent dealer principals, office managers, and title clerks", "customer_pain": "One-state title clerks facing 50 rule sets; missing signatures discovered after the buyer drives home; aged-title drawers with no submission record; lenders holding funding on unperfected liens; state enforcement precedent (CT/FL/MD/IL) turning title delay into a legal event.", "paid_outcome": "Reliably delivered, Senior title specialist-signed certified packet — reconstructable on demand, defensible under audit.", "value_creation": "AI compresses evidence gathering + drafting; humans own signoff, retraction, and public claims; the platform binds them with an append-only audit trail and per-tenant retrieval isolation.", "why_ai_native": "The evidence-linked drafting + confidence-scored escalation loop is only economical with a bounded AI orchestration layer. A pure-manual agency cannot hit the cycle time; a pure-automated SaaS cannot hit the defensibility bar.", "operational_risks": [ "Reviewer bottleneck", "Prompt injection via customer inputs", "Cross-tenant retrieval leak", "Premature public claim while owner actions open", "Silent delivery failure" ], "assumptions": [ "The target audience will pay for evidence-linked, human-reviewed outputs over unverified AI generation.", "The workflow can be reconstructed from an owner-supplied evidence pack within one week per design partner.", "The vertical tolerates AI-assisted drafts when human review is explicit and audit-traceable.", "Single-tenant per customer is not required for the first cohort — logical isolation with row-level auth is acceptable.", "HTML-only blueprint can be upgraded to a manifest-backed run without material scope change." ], "validation_questions": [ "Which specific licensed professional will sign off on outbound artifacts?", "Which state(s) are in scope for launch?", "What is the actual willingness-to-pay?", "Which existing systems must this integrate with day-one?", "Is there a data-residency or on-prem constraint?" ] }, "domain_discovery": { "actors": [ { "actor": "Customer operator", "role": "independent dealer principals, office managers, and title clerks", "goals": [ "Deliver certified packets on schedule", "Reduce cycle time without losing defensibility" ], "decisions": [ "Submit intake", "Accept or revise draft", "Approve outbound delivery" ], "pain_points": [ "Scattered evidence across tools", "Manual re-typing", "Reviewer bottleneck" ] }, { "actor": "Senior title specialist", "role": "Signs and takes accountability for outbound artifacts", "goals": [ "Sign only what is defensible", "Keep audit trail intact" ], "decisions": [ "Approve / reject / request revisions", "Escalate on ambiguity" ], "pain_points": [ "Incomplete evidence", "Ambiguous AI outputs", "No visible source-of-truth" ] }, { "actor": "State DMV", "role": "Inspects artifacts on demand", "goals": [ "Reconstruct decisions from evidence" ], "decisions": [ "Accept, question, or reject the submission" ], "pain_points": [ "Missing citations", "Non-reconstructable state" ] }, { "actor": "AI Orchestrator", "role": "Bounded AI agent that drafts + validates", "goals": [ "Produce grounded, cited drafts", "Escalate on low confidence" ], "decisions": [ "Draft vs escalate", "Which retrieval sources to cite" ], "pain_points": [ "Ambiguous intake", "Sparse evidence" ] }, { "actor": "Platform admin", "role": "Runs the tenant, manages users + integrations", "goals": [ "Keep the system safe and observable" ], "decisions": [ "Provision users", "Rotate secrets" ], "pain_points": [ "Change management across tenants" ] } ], "glossary": [ { "term": "deal file", "definition": "The unit of work: one out-of-state deal’s jacket opened as a tracked file for PlateReady to process.", "used_by": "Customer, Operator", "context": "Sales & Intake", "example": "\"Open a new deal file for the Georgia buyer's truck\"", "notes": "Do not confuse with 'engagement' in Billing (contract term)." }, { "term": "jacket evidence", "definition": "A document from the deal jacket or a cited, versioned state-matrix rule backing an item in the certified packet.", "used_by": "Reviewer, Auditor", "context": "Service Fulfillment", "example": "\"Every rate quoted must carry jacket evidence\"", "notes": "Distinct from 'note' (internal, non-cited)." }, { "term": "certified packet", "definition": "The specialist-certified deliverable PlateReady produces: destination-state forms, computed fees, and the certification record.", "used_by": "Customer, Reviewer, Auditor", "context": "Client Delivery", "example": "\"Ship the certified packet once the reviewer signs\"", "notes": "Immutable once signed; corrections go through Retraction workflow." }, { "term": "Reviewer signoff", "definition": "Cryptographically signed attestation by the licensed reviewer that the artifact is defensible.", "used_by": "Reviewer, Platform", "context": "Quality Assurance", "example": "\"Signoff bound to session + timestamp\"", "notes": "Not the same as customer approval." }, { "term": "Owner action", "definition": "Discrete fact the business owner must supply before an artifact can be publicly claimed.", "used_by": "Owner, Platform", "context": "Compliance & Governance", "example": "\"Entity name, destination state, privacy inbox\"", "notes": "Blocks release when open." }, { "term": "Retraction", "definition": "Explicit correction of a previously delivered artifact with DMV-facing notification.", "used_by": "Reviewer, Legal, Customer", "context": "Client Delivery", "example": "\"File a retraction within 24h\"", "notes": "Rare, but must always be possible." }, { "term": "Confidence score", "definition": "AI-assigned probability that a drafted claim is grounded in retrieved evidence.", "used_by": "AI Orchestrator, Reviewer", "context": "AI Orchestration", "example": "\"Below 0.7 → escalate to reviewer\"", "notes": "Not a legal or clinical confidence measure." }, { "term": "Escalation", "definition": "Automatic routing of a case from AI drafting to a named human role.", "used_by": "AI Orchestrator, Reviewer", "context": "AI Orchestration ↔ Human Review", "example": "\"Escalate on ambiguous destination state\"", "notes": "Escalation ≠ rejection; it is a hand-off." } ], "decisions": [ { "decision": "Accept intake", "who": "Sales & Intake context (rule + operator override)", "inputs": [ "Customer identity", "Scope statement", "deal-jacket completeness" ], "rule": "Reject if scope statement missing or customer not on-boarded", "output": "deal file accepted event", "risk": "Accepting out-of-scope work degrades reviewer trust." }, { "decision": "Draft vs escalate", "who": "AI Orchestrator", "inputs": [ "evidence coverage", "Confidence score", "Prior-similar-case pattern" ], "rule": "Escalate below confidence threshold or on ambiguous destination state", "output": "Draft-ready OR escalation event", "risk": "Silent low-confidence drafts erode reviewer trust." }, { "decision": "Sign the certified packet", "who": "Senior title specialist", "inputs": [ "Draft", "Full evidence trail", "Prior reviewer comments" ], "rule": "Sign only if all claims cite evidence AND scope matches engagement", "output": "Reviewer-signed event", "risk": "Over-broad signoff creates malpractice exposure." }, { "decision": "Release publicly", "who": "Compliance & Governance", "inputs": [ "Owner-action ledger status", "Evidence closure", "Legal review flag" ], "rule": "Blocked if any owner-action open OR unresolved release-blocker evidence", "output": "Public-release event OR blocked-release event", "risk": "Premature public claims are unretractable in perception." }, { "decision": "Retract delivered artifact", "who": "Legal + Senior title specialist", "inputs": [ "Newly discovered fact", "Impact assessment" ], "rule": "Retract if any signed claim is materially wrong OR unsupported by evidence", "output": "Retraction event + customer notification", "risk": "Delayed retraction compounds legal exposure." } ], "events": [ { "event": "dealFileAccepted", "meaning": "Work is now committed to fulfillment", "trigger": "Operator or auto-rule accepts intake", "downstream": [ "Onboarding kicked off", "AI orchestrator scheduled" ] }, { "event": "EvidenceCollected", "meaning": "Enough evidence exists to draft", "trigger": "Retrieval + upload passes coverage rule", "downstream": [ "Drafting authorized" ] }, { "event": "DraftReady", "meaning": "AI draft with cited evidence is available for reviewer", "trigger": "AI orchestrator finishes drafting run", "downstream": [ "Reviewer notification" ] }, { "event": "EscalationRaised", "meaning": "AI could not complete safely", "trigger": "Confidence below threshold OR ambiguous input", "downstream": [ "Reviewer queue" ] }, { "event": "ReviewerSigned", "meaning": "Senior title specialist took accountability", "trigger": "Reviewer signature captured", "downstream": [ "Delivery authorized", "Audit-log snapshot" ] }, { "event": "ArtifactDelivered", "meaning": "certified packet handed to the customer / downstream party", "trigger": "Delivery adapter confirms transmit", "downstream": [ "Billing event", "Customer notification" ] }, { "event": "OwnerActionResolved", "meaning": "A blocking owner-supplied fact is now on file", "trigger": "Owner updates the ledger", "downstream": [ "Release-decision recomputation" ] }, { "event": "RetractionFiled", "meaning": "A delivered artifact is formally withdrawn or corrected", "trigger": "Reviewer + legal jointly file", "downstream": [ "Customer notification", "Audit-log append" ] } ] }, "subdomains": [ { "name": "Service Fulfillment (evidence-linked drafting + review)", "type": "core", "description": "The end-to-end path from deal file to Senior title specialist-signed certified packet, with every claim cited.", "reason": "This is what customers pay for and what state DMVs inspect.", "business_value": "Direct revenue and legal defensibility.", "recommendation": "build", "ai_involvement": "high", "human_involvement": "high", "risks": [ "Hallucinated claims", "Reviewer bottleneck", "Un-reconstructable audit trail" ], "validation_questions": [ "Can the reviewer sign in <5 business days?", "Can we reconstruct any past artifact on demand?" ] }, { "name": "AI Orchestration (bounded agents + retrieval)", "type": "core", "description": "The bounded AI layer that drafts, cites, validates, and escalates — never authors final decisions unassisted.", "reason": "The AI-native competitive edge lives here; misuse here creates every high-severity risk.", "business_value": "Cycle-time and margin advantage.", "recommendation": "build", "ai_involvement": "high", "human_involvement": "medium", "risks": [ "Prompt injection", "Grounding drift", "Silent low-confidence output" ], "validation_questions": [ "What is the acceptance rate of AI drafts by reviewers?", "What percent of runs escalate correctly?" ] }, { "name": "Quality Assurance (reviewer signoff + retraction)", "type": "core", "description": "Senior title specialist workflow, signature capture, retraction workflow, and audit-log snapshots.", "reason": "Signoff is the trust primitive of the whole business.", "business_value": "Defensibility; premium pricing.", "recommendation": "build", "ai_involvement": "medium", "human_involvement": "high", "risks": [ "Signature spoofing", "Repudiation", "Delayed retraction" ], "validation_questions": [ "Is every signature cryptographically bound?", "Can we replay any signoff on demand?" ] }, { "name": "Sales & Intake", "type": "supporting", "description": "Lead capture through accepted engagement + scope statement.", "reason": "Feeds Fulfillment; not the differentiator, but if broken, nothing else runs.", "business_value": "Feeds pipeline.", "recommendation": "build", "ai_involvement": "medium", "human_involvement": "high", "risks": [ "Out-of-scope acceptance" ], "validation_questions": [ "Do we reject work outside the ICP?" ] }, { "name": "Client Onboarding & Profile", "type": "supporting", "description": "Tenant provisioning, contact matrix, evidence-pack import, engagement letter.", "reason": "One-time high-touch step per customer.", "business_value": "Reduces first-artifact time.", "recommendation": "build", "ai_involvement": "low", "human_involvement": "high", "risks": [ "Contract terms not represented in the system" ], "validation_questions": [ "Is the reviewer named per tenant?" ] }, { "name": "Client Delivery & Success", "type": "supporting", "description": "Delivery adapter, customer portal, revision loop, renewal signal.", "reason": "Customer-visible surface; drives retention.", "business_value": "Retention.", "recommendation": "build", "ai_involvement": "low", "human_involvement": "medium", "risks": [ "Delivery failure not surfaced" ], "validation_questions": [ "Do we alert the customer within 1h of any delivery failure?" ] }, { "name": "Compliance & Governance", "type": "supporting", "description": "Owner-action ledger, release-decision engine, policy attestation, DSAR / retraction runbooks.", "reason": "Cross-cuts every context; owns 'can we publicly claim this?'.", "business_value": "Prevents category-level failure.", "recommendation": "build", "ai_involvement": "low", "human_involvement": "high", "risks": [ "Premature public claim" ], "validation_questions": [ "Are all owner actions closed before public release?" ] }, { "name": "Billing & Revenue", "type": "generic", "description": "Subscription + usage-based invoicing, dunning, revenue reporting.", "reason": "Solved category; do not build.", "business_value": "Cash collection.", "recommendation": "buy", "ai_involvement": "low", "human_involvement": "low", "risks": [ "Tax situs errors" ], "validation_questions": [ "Is Stripe Tax sufficient for the launch states?" ] }, { "name": "Identity & Access", "type": "generic", "description": "SSO, MFA, RBAC, session management.", "reason": "Solved category.", "business_value": "Table stakes.", "recommendation": "integrate", "ai_involvement": "low", "human_involvement": "low", "risks": [ "Role escalation" ], "validation_questions": [ "Are roles stored in a dedicated table?" ] }, { "name": "Knowledge Base & Retrieval", "type": "supporting", "description": "Per-tenant retrieval indices, source-of-truth documents, prompt library.", "reason": "Feeds AI Orchestration; poor retrieval = poor drafts.", "business_value": "Drives AI quality.", "recommendation": "build", "ai_involvement": "high", "human_involvement": "medium", "risks": [ "Cross-tenant leakage", "Stale sources" ], "validation_questions": [ "Is retrieval partitioned per tenant?" ] }, { "name": "Analytics & Reporting", "type": "supporting", "description": "Activation, cycle time, acceptance rate, reviewer load, outcome reports.", "reason": "Drives every operational decision.", "business_value": "Feedback loop.", "recommendation": "build", "ai_involvement": "low", "human_involvement": "low", "risks": [ "Vanity metrics" ], "validation_questions": [ "Is the north-star wired?" ] }, { "name": "External Integrations (Anti-Corruption Layer)", "type": "supporting", "description": "Adapters to State DMV portals (webDEALER/ERT), Dealer DMS aged-title exports, NMVTIS/brand-check API and other tools with translation to internal domain terms.", "reason": "External schemas must never leak into the core.", "business_value": "Enables integration without corrupting the model.", "recommendation": "build", "ai_involvement": "low", "human_involvement": "medium", "risks": [ "Silent schema drift" ], "validation_questions": [ "Do all external calls pass through an ACL translator?" ] } ], "core_domain_analysis": { "primary_core": "Service Fulfillment (evidence-linked drafting + review)", "secondary_cores": [ "AI Orchestration (bounded agents + retrieval)", "Quality Assurance (reviewer signoff + retraction)" ], "supporting_may_become_core": [ "Knowledge Base & Retrieval (as vertical corpora accumulate)", "Compliance & Governance (as state DMV interactions increase)" ], "generic_do_not_distract": [ "Billing & Revenue", "Identity & Access" ], "rationale": "The paid outcome (reviewer-signed, evidence-linked artifact) lives in Fulfillment, but its defensibility depends on AI Orchestration + QA behaving correctly. Treat all three as core; do not dilute engineering time on generic subdomains." }, "bounded_contexts": [ { "name": "Service Fulfillment", "purpose": "Turn accepted deal files into reviewer-signed certified packets.", "subdomain": "Service Fulfillment (core)", "type": "core", "owned_language": [ "deal file", "jacket evidence", "certified packet", "Draft", "Escalation", "Signoff" ], "owns": [ "deal file lifecycle", "Draft state", "Evidence links", "Delivery packet composition" ], "does_not_own": [ "Reviewer identity", "Billing", "Public claim decision" ], "primary_actors": [ "Customer operator", "AI Orchestrator", "Senior title specialist" ], "entities": [ "deal file", "Draft", "certified packet", "Delivery" ], "value_objects": [ "Confidence score", "Evidence citation", "Delivery address" ], "aggregates": [ "dealFileAggregate", "certifiedPacketAggregate" ], "domain_services": [ "Draft composer", "Delivery adapter" ], "application_services": [ "OpenDealFile", "RequestDraft", "AttachEvidence", "RequestSignoff", "DeliverCertifiedPacket" ], "commands": [ "OpenIntake", "AttachEvidence", "RequestDraft", "SubmitForSignoff", "DeliverArtifact" ], "domain_events": [ "DealFileAccepted", "EvidenceCollected", "DraftReady", "ArtifactSigned", "ArtifactDelivered" ], "policies": [ "Auto-request signoff when evidence coverage complete", "Auto-block delivery until signoff received" ], "specifications": [ "EvidenceCoverageSpec", "DeliverabilitySpec" ], "invariants": [ "A certified packet cannot be delivered without a valid Reviewer signoff", "Every claim in a delivered artifact cites at least one evidence item" ], "ai_agents": [ "Drafter Agent" ], "human_roles": [ "Customer operator", "Senior title specialist" ], "data_owned": [ "deal file", "Draft", "certified packet", "Delivery" ], "inputs": [ "Intake payload", "Uploaded evidence", "Retrieval hits" ], "outputs": [ "Signed artifact packet", "Delivery confirmation" ], "external_integrations": [ "State DMV portals (webDEALER/ERT)", "Dealer DMS aged-title exports" ], "risks": [ "Un-cited claim slips into delivery", "Delivery adapter fails silently" ], "interfaces": [ "→ Quality Assurance (RequestSignoff)", "→ Client Delivery (ArtifactDelivered)", "← AI Orchestration (DraftProduced)" ] }, { "name": "AI Orchestration", "purpose": "Run bounded AI agents that draft, validate, cite, and escalate.", "subdomain": "AI Orchestration (core)", "type": "core", "owned_language": [ "Prompt version", "Confidence score", "Escalation", "Retrieval hit" ], "owns": [ "Prompt registry", "Agent run log", "Confidence thresholds" ], "does_not_own": [ "Evidence sourcing", "Reviewer signature", "Business decisions" ], "primary_actors": [ "AI Orchestrator", "Ops (prompt owner)" ], "entities": [ "AgentRun", "PromptVersion", "RetrievalHit" ], "value_objects": [ "Confidence score", "Token budget", "Model cost" ], "aggregates": [ "AgentRunAggregate", "PromptRegistryAggregate" ], "domain_services": [ "Retrieval router", "Output validator", "Escalation router" ], "application_services": [ "StartAgentRun", "ValidateOutput", "PublishPromptVersion" ], "commands": [ "StartAgentRun", "PublishPromptVersion", "SetConfidenceThreshold" ], "domain_events": [ "DraftProduced", "EscalationRaised", "PromptVersionPublished" ], "policies": [ "Escalate on confidence < threshold", "Never call model with cross-tenant retrieval context", "Reject output failing structured-output validator" ], "specifications": [ "GroundedOutputSpec", "TokenBudgetSpec" ], "invariants": [ "No AI output leaves this context without passing OutputValidator", "Prompt versions are immutable once published" ], "ai_agents": [ "Drafter Agent", "Classifier Agent", "Evaluator Agent" ], "human_roles": [ "Prompt owner (Ops)" ], "data_owned": [ "Prompt registry", "Agent run logs", "Confidence thresholds" ], "inputs": [ "Intake context", "Retrieval hits", "Prompt version" ], "outputs": [ "Draft payload", "Escalation event", "Run trace" ], "external_integrations": [ "OpenAI / Anthropic API", "Retrieval index" ], "risks": [ "Prompt injection via customer input", "Retrieval leakage across tenants", "Silent hallucination" ], "interfaces": [ "→ Service Fulfillment (DraftProduced)", "→ Quality Assurance (EscalationRaised)", "← Knowledge Base (RetrievalHit)" ] }, { "name": "Quality Assurance", "purpose": "Reviewer workflow, signature capture, retraction workflow, audit-log snapshots.", "subdomain": "Quality Assurance (core)", "type": "core", "owned_language": [ "Signoff", "Retraction", "Reviewer session" ], "owns": [ "Signature log", "Reviewer queue", "Retraction workflow" ], "does_not_own": [ "certified packet content", "Public release decision" ], "primary_actors": [ "Senior title specialist", "Legal" ], "entities": [ "Signoff", "Retraction", "ReviewerSession" ], "value_objects": [ "Signature manifest", "Retraction reason" ], "aggregates": [ "SignoffAggregate", "RetractionAggregate" ], "domain_services": [ "Signature service", "Retraction service" ], "application_services": [ "ApproveArtifact", "RejectArtifact", "FileRetraction" ], "commands": [ "ApproveArtifact", "RejectArtifact", "FileRetraction" ], "domain_events": [ "ArtifactSigned", "ArtifactRejected", "RetractionFiled" ], "policies": [ "Only the senior title specialist may certify", "Retraction requires legal co-signer" ], "specifications": [ "ReviewerAuthoritySpec", "RetractionPreconditionsSpec" ], "invariants": [ "A signature is bound to a live authenticated session, not a form field", "Signed artifacts are immutable; corrections go through Retraction" ], "ai_agents": [], "human_roles": [ "Senior title specialist", "Legal" ], "data_owned": [ "Signatures", "Retractions", "Reviewer sessions" ], "inputs": [ "Draft ready", "Escalation payload" ], "outputs": [ "Signoff event", "Retraction event" ], "external_integrations": [ "IdP (Okta / Google)" ], "risks": [ "Signature spoofing", "Repudiation" ], "interfaces": [ "→ Service Fulfillment (ArtifactSigned)", "→ Compliance & Governance (RetractionFiled)" ] }, { "name": "Compliance & Governance", "purpose": "Own the release decision, owner-action ledger, DSAR + retraction runbooks.", "subdomain": "Compliance & Governance (supporting)", "type": "supporting", "owned_language": [ "Owner action", "Release decision", "DSAR" ], "owns": [ "Owner-action ledger", "Release-decision policy", "DSAR queue" ], "does_not_own": [ "certified packet content", "Reviewer identity" ], "primary_actors": [ "Business owner", "Legal", "Senior title specialist" ], "entities": [ "OwnerAction", "ReleaseDecision", "DSARRequest" ], "value_objects": [ "Blocker reason", "Destination state" ], "aggregates": [ "OwnerActionLedgerAggregate", "ReleaseDecisionAggregate" ], "domain_services": [ "Release-decision engine", "DSAR fulfillment service" ], "application_services": [ "ResolveOwnerAction", "RecomputeReleaseDecision", "ProcessDSAR" ], "commands": [ "ResolveOwnerAction", "RaiseOwnerAction", "ProcessDSAR" ], "domain_events": [ "OwnerActionResolved", "ReleaseDecisionChanged", "DSARFulfilled" ], "policies": [ "Block public release while any owner action open", "DSAR SLA 30 days" ], "specifications": [ "ReleaseReadinessSpec", "DSARSpec" ], "invariants": [ "Release cannot flip to 'ready' with open blocking owner actions", "Every DSAR is auditable end-to-end" ], "ai_agents": [], "human_roles": [ "Business owner", "Legal" ], "data_owned": [ "Owner-action ledger", "Release decisions", "DSAR queue" ], "inputs": [ "Owner input", "Legal review outcome" ], "outputs": [ "Release-decision event", "DSAR confirmation" ], "external_integrations": [ "Email inbox" ], "risks": [ "Public release while blocker open" ], "interfaces": [ "← Service Fulfillment", "← Quality Assurance (RetractionFiled)" ] }, { "name": "Sales & Intake", "purpose": "Lead → qualified engagement → accepted intake.", "subdomain": "Sales & Intake (supporting)", "type": "supporting", "owned_language": [ "Lead", "Engagement", "Scope statement" ], "owns": [ "Lead pipeline", "Engagement letter", "Scope statement" ], "does_not_own": [ "Fulfillment", "Billing" ], "primary_actors": [ "Owner", "Customer" ], "entities": [ "Lead", "Engagement" ], "value_objects": [ "Scope statement", "Pricing offer" ], "aggregates": [ "EngagementAggregate" ], "domain_services": [ "Scope-fit evaluator" ], "application_services": [ "QualifyLead", "AcceptEngagement" ], "commands": [ "QualifyLead", "AcceptEngagement" ], "domain_events": [ "EngagementAccepted" ], "policies": [ "Reject out-of-ICP engagement", "Engagement letter required before intake" ], "specifications": [ "ScopeFitSpec" ], "invariants": [ "Cannot open an intake without an accepted engagement" ], "ai_agents": [ "Qualifier Copilot (assist only)" ], "human_roles": [ "Owner", "Sales lead" ], "data_owned": [ "Leads", "Engagements" ], "inputs": [ "Lead form", "Discovery notes" ], "outputs": [ "Accepted engagement event" ], "external_integrations": [ "CRM", "Email inbox" ], "risks": [ "Accepting out-of-scope engagement" ], "interfaces": [ "→ Client Onboarding", "→ Service Fulfillment (intake enablement)" ] }, { "name": "Client Onboarding & Profile", "purpose": "Provision tenant, capture reviewer identity, import evidence pack.", "subdomain": "Client Onboarding & Profile (supporting)", "type": "supporting", "owned_language": [ "Tenant", "Reviewer identity", "Evidence pack" ], "owns": [ "Tenant provisioning", "Reviewer identity record", "Evidence pack import" ], "does_not_own": [ "Signature capture", "Delivery" ], "primary_actors": [ "Onboarding lead", "Customer admin" ], "entities": [ "Tenant", "ReviewerIdentity", "EvidencePackImport" ], "value_objects": [ "Contact matrix", "Destination-state set" ], "aggregates": [ "TenantAggregate" ], "domain_services": [ "Tenant provisioner" ], "application_services": [ "ProvisionTenant", "RegisterReviewer", "ImportEvidencePack" ], "commands": [ "ProvisionTenant", "RegisterReviewer", "ImportEvidencePack" ], "domain_events": [ "TenantProvisioned", "ReviewerRegistered" ], "policies": [ "No fulfillment starts until a Reviewer is registered per tenant" ], "specifications": [ "ReviewerCredentialSpec" ], "invariants": [ "Every tenant has at least one named reviewer with a valid credential on file" ], "ai_agents": [], "human_roles": [ "Onboarding lead" ], "data_owned": [ "Tenants", "Reviewer identities", "Evidence pack imports" ], "inputs": [ "Engagement", "Customer-supplied evidence pack" ], "outputs": [ "Provisioned tenant" ], "external_integrations": [ "IdP", "Google Drive / S3" ], "risks": [ "Reviewer credential expired" ], "interfaces": [ "→ Service Fulfillment" ] }, { "name": "Client Delivery & Success", "purpose": "Deliver signed artifacts, own the customer surface, drive renewal.", "subdomain": "Client Delivery & Success (supporting)", "type": "supporting", "owned_language": [ "Delivery", "Revision request", "Renewal signal" ], "owns": [ "Customer portal", "Delivery log", "Revision workflow" ], "does_not_own": [ "Signed content", "Billing" ], "primary_actors": [ "Customer operator", "Success lead" ], "entities": [ "DeliveryReceipt", "RevisionRequest" ], "value_objects": [ "Delivery method", "NPS signal" ], "aggregates": [ "DeliveryAggregate" ], "domain_services": [ "Delivery adapter" ], "application_services": [ "ConfirmDelivery", "RecordRevisionRequest" ], "commands": [ "ConfirmDelivery", "RecordRevisionRequest" ], "domain_events": [ "DeliveryConfirmed", "RevisionRequested" ], "policies": [ "Alert customer within 1h of any delivery failure" ], "specifications": [ "DeliveryAcknowledgmentSpec" ], "invariants": [ "Every DeliveryConfirmed has a linked Signoff" ], "ai_agents": [ "Success Copilot (assist only)" ], "human_roles": [ "Success lead" ], "data_owned": [ "Deliveries", "Revision requests" ], "inputs": [ "Signed artifact", "Customer feedback" ], "outputs": [ "Delivery confirmation", "Revision request" ], "external_integrations": [ "Email", "Customer portal" ], "risks": [ "Silent delivery failure" ], "interfaces": [ "← Service Fulfillment", "→ Billing" ] }, { "name": "Knowledge Base & Retrieval", "purpose": "Own per-tenant retrieval indices, source-of-truth documents, prompt library refs.", "subdomain": "Knowledge Base & Retrieval (supporting)", "type": "supporting", "owned_language": [ "Source document", "Retrieval index", "Chunk" ], "owns": [ "Source docs", "Retrieval indices", "Chunk metadata" ], "does_not_own": [ "Prompt versions", "Model calls" ], "primary_actors": [ "Knowledge ops" ], "entities": [ "SourceDoc", "IndexShard" ], "value_objects": [ "Chunk", "SourceCitation" ], "aggregates": [ "SourceDocAggregate", "IndexShardAggregate" ], "domain_services": [ "Ingestion pipeline", "Reindex service" ], "application_services": [ "IngestDoc", "Reindex", "PurgeSource" ], "commands": [ "IngestDoc", "Reindex", "PurgeSource" ], "domain_events": [ "DocIngested", "IndexRebuilt" ], "policies": [ "Retrieval indices partitioned per tenant", "Purge cascades to indices within SLA" ], "specifications": [ "TenantIsolationSpec" ], "invariants": [ "A retrieval call is always scoped to a single tenant partition" ], "ai_agents": [], "human_roles": [ "Knowledge ops" ], "data_owned": [ "Source docs", "Indices" ], "inputs": [ "Uploaded docs", "External source pulls" ], "outputs": [ "Retrieval hits with citations" ], "external_integrations": [ "Blob storage", "Search API" ], "risks": [ "Cross-tenant retrieval leak", "Stale index" ], "interfaces": [ "→ AI Orchestration" ] }, { "name": "Billing & Revenue", "purpose": "Invoicing, subscription management, dunning, revenue reporting.", "subdomain": "Billing (generic)", "type": "generic", "owned_language": [ "Invoice", "Subscription", "Usage record" ], "owns": [ "Invoices", "Subscriptions", "Usage records" ], "does_not_own": [ "Fulfillment", "Signoff" ], "primary_actors": [ "Finance", "Customer admin" ], "entities": [ "Subscription", "Invoice", "UsageRecord" ], "value_objects": [ "Line item", "Tax situs" ], "aggregates": [ "SubscriptionAggregate" ], "domain_services": [ "Billing adapter" ], "application_services": [ "ChargeSubscription", "RecordUsage" ], "commands": [ "ChargeSubscription", "RecordUsage" ], "domain_events": [ "InvoicePaid", "SubscriptionCanceled" ], "policies": [ "Meter artifact delivery for usage pricing" ], "specifications": [ "ChargeabilitySpec" ], "invariants": [ "No charge without a delivered artifact when priced per artifact" ], "ai_agents": [], "human_roles": [ "Finance" ], "data_owned": [ "Subscriptions", "Invoices" ], "inputs": [ "Delivery events" ], "outputs": [ "Invoice records" ], "external_integrations": [ "Stripe" ], "risks": [ "Tax situs errors" ], "interfaces": [ "← Client Delivery" ] }, { "name": "Identity & Access", "purpose": "SSO, MFA, RBAC, session management.", "subdomain": "Identity (generic)", "type": "generic", "owned_language": [ "User", "Role", "Session" ], "owns": [ "Users", "Roles table", "Sessions" ], "does_not_own": [ "Business capability decisions" ], "primary_actors": [ "Platform admin", "User" ], "entities": [ "User", "RoleAssignment", "Session" ], "value_objects": [ "Role", "Claim" ], "aggregates": [ "UserAggregate" ], "domain_services": [ "Auth service" ], "application_services": [ "SignIn", "AssignRole" ], "commands": [ "SignIn", "AssignRole" ], "domain_events": [ "UserSignedIn", "RoleAssigned" ], "policies": [ "Roles in a dedicated table, checked server-side" ], "specifications": [ "RoleAuthoritySpec" ], "invariants": [ "No role check runs client-only" ], "ai_agents": [], "human_roles": [ "Platform admin" ], "data_owned": [ "Users", "Roles", "Sessions" ], "inputs": [ "Auth events" ], "outputs": [ "Sessions" ], "external_integrations": [ "IdP (Google / Okta)" ], "risks": [ "Role escalation" ], "interfaces": [ "→ every other context" ] }, { "name": "Analytics & Reporting", "purpose": "Operational + business metrics, outcome reports.", "subdomain": "Analytics (supporting)", "type": "supporting", "owned_language": [ "Metric", "Dashboard", "Outcome report" ], "owns": [ "Metric definitions", "Dashboards" ], "does_not_own": [ "Raw write models" ], "primary_actors": [ "Ops lead", "Owner" ], "entities": [ "MetricDefinition", "Dashboard" ], "value_objects": [ "Window", "Target" ], "aggregates": [ "MetricDefinitionAggregate" ], "domain_services": [ "Rollup service" ], "application_services": [ "PublishMetric", "PublishDashboard" ], "commands": [ "PublishMetric", "PublishDashboard" ], "domain_events": [ "DashboardPublished" ], "policies": [ "North-star must be wired before Phase 2 launch" ], "specifications": [ "MetricDefinedSpec" ], "invariants": [ "Metrics have a definition, a target, and an owner" ], "ai_agents": [], "human_roles": [ "Ops lead" ], "data_owned": [ "Metric definitions", "Read-model rollups" ], "inputs": [ "Domain events (as read-only consumer)" ], "outputs": [ "Dashboards", "Outcome reports" ], "external_integrations": [ "BI tool" ], "risks": [ "Vanity metrics dominating" ], "interfaces": [ "← every context (read-only)" ] } ], "context_map": [ { "upstream": "Sales & Intake", "downstream": "Service Fulfillment", "pattern": "customer-supplier", "business_reason": "Fulfillment cannot start without an accepted engagement.", "data_exchanged": [ "Engagement", "Scope statement" ], "events_exchanged": [ "EngagementAccepted" ], "contract_type": "Published language (Engagement record)", "failure_risks": [ "Silent scope mismatch" ], "acl_notes": "Fulfillment consumes only fields it needs; no direct DB coupling.", "ownership_boundary": "Sales owns engagement lifecycle." }, { "upstream": "Service Fulfillment", "downstream": "Quality Assurance", "pattern": "customer-supplier", "business_reason": "Signoff is a hard gate on delivery.", "data_exchanged": [ "Draft", "Evidence trail" ], "events_exchanged": [ "DraftReady", "ArtifactSigned" ], "contract_type": "Published language", "failure_risks": [ "Reviewer bottleneck" ], "acl_notes": "QA never mutates draft content; only appends signoff.", "ownership_boundary": "QA owns signature log." }, { "upstream": "AI Orchestration", "downstream": "Service Fulfillment", "pattern": "customer-supplier", "business_reason": "Draft is produced by AI; Fulfillment consumes it.", "data_exchanged": [ "Draft payload", "Confidence score" ], "events_exchanged": [ "DraftProduced", "EscalationRaised" ], "contract_type": "Published language (validated schema)", "failure_risks": [ "Draft failing OutputValidator reaches Fulfillment" ], "acl_notes": "OutputValidator sits inside AI Orchestration.", "ownership_boundary": "AI owns run log; Fulfillment owns draft state." }, { "upstream": "Knowledge Base & Retrieval", "downstream": "AI Orchestration", "pattern": "open-host-service", "business_reason": "Retrieval is a stable interface used by all agents.", "data_exchanged": [ "Retrieval hits", "Source citations" ], "events_exchanged": [ "DocIngested", "IndexRebuilt" ], "contract_type": "Open-host published API", "failure_risks": [ "Cross-tenant leak" ], "acl_notes": "Every call carries tenant + partition claim.", "ownership_boundary": "Knowledge owns indices." }, { "upstream": "Client Onboarding & Profile", "downstream": "Service Fulfillment", "pattern": "customer-supplier", "business_reason": "No intake without a provisioned tenant + reviewer.", "data_exchanged": [ "Tenant profile", "Reviewer identity" ], "events_exchanged": [ "TenantProvisioned", "ReviewerRegistered" ], "contract_type": "Published language", "failure_risks": [ "Expired reviewer credential" ], "acl_notes": "Fulfillment reads a projection; does not query Onboarding tables.", "ownership_boundary": "Onboarding owns tenant + reviewer records." }, { "upstream": "Service Fulfillment", "downstream": "Client Delivery & Success", "pattern": "customer-supplier", "business_reason": "Delivery is downstream of signoff.", "data_exchanged": [ "Signed artifact" ], "events_exchanged": [ "ArtifactDelivered", "DeliveryConfirmed" ], "contract_type": "Published language", "failure_risks": [ "Silent delivery failure" ], "acl_notes": "Delivery adapter is inside Fulfillment; Delivery context tracks the receipt.", "ownership_boundary": "Delivery context owns receipts." }, { "upstream": "Quality Assurance", "downstream": "Compliance & Governance", "pattern": "customer-supplier", "business_reason": "Retractions feed compliance workflows.", "data_exchanged": [ "Retraction record" ], "events_exchanged": [ "RetractionFiled" ], "contract_type": "Published language", "failure_risks": [ "Retraction not surfaced" ], "acl_notes": "Compliance subscribes to the event stream.", "ownership_boundary": "QA owns retraction record; Compliance owns downstream runbook." }, { "upstream": "Compliance & Governance", "downstream": "Service Fulfillment", "pattern": "conformist", "business_reason": "Fulfillment must respect release decisions.", "data_exchanged": [ "Release decision" ], "events_exchanged": [ "ReleaseDecisionChanged" ], "contract_type": "Read-only projection consumed by Fulfillment", "failure_risks": [ "Fulfillment ignoring a blocked release" ], "acl_notes": "Fulfillment conforms to Compliance's release model.", "ownership_boundary": "Compliance owns release model." }, { "upstream": "Client Delivery & Success", "downstream": "Billing & Revenue", "pattern": "customer-supplier", "business_reason": "Delivery is the meter for per-artifact pricing.", "data_exchanged": [ "Delivery receipt" ], "events_exchanged": [ "DeliveryConfirmed" ], "contract_type": "Published language", "failure_risks": [ "Missed usage record" ], "acl_notes": "Billing subscribes to delivery events.", "ownership_boundary": "Billing owns invoicing." }, { "upstream": "Identity & Access", "downstream": "every other context", "pattern": "shared-kernel", "business_reason": "Auth primitives are shared.", "data_exchanged": [ "Session claim", "Role" ], "events_exchanged": [], "contract_type": "Shared kernel (tiny, versioned)", "failure_risks": [ "Kernel bloat" ], "acl_notes": "Kernel kept intentionally small.", "ownership_boundary": "Identity owns the primitives." }, { "upstream": "every context", "downstream": "Analytics & Reporting", "pattern": "conformist", "business_reason": "Analytics conforms to whatever events contexts publish.", "data_exchanged": [ "Domain events (read-only)" ], "events_exchanged": [ "all" ], "contract_type": "Read-only event subscription", "failure_risks": [ "Event schema drift" ], "acl_notes": "Analytics stores its own read model.", "ownership_boundary": "Analytics owns rollups." } ], "external_integrations": [ { "system": "State DMV portals (webDEALER/ERT)", "risk": "Schema drift; silent field rename; rate limits", "internal_model": "jacket evidence record or notification", "acl_strategy": "Adapter in External Integrations context translates external schema → internal domain term; upstream schema never leaks past the adapter.", "owner_context": "External Integrations", "data_in": [ "External record" ], "data_out": [ "Ack or receipt" ], "trigger": "api", "failure_strategy": "Exponential backoff with jitter; circuit breaker on repeated failure; dead-letter with owner-visible alert.", "audit_need": "Every call logged with tenant, request id, cost, and payload hash (no PII in logs)." }, { "system": "Dealer DMS aged-title exports", "risk": "Schema drift; silent field rename; rate limits", "internal_model": "jacket evidence record or notification", "acl_strategy": "Adapter in External Integrations context translates external schema → internal domain term; upstream schema never leaks past the adapter.", "owner_context": "External Integrations", "data_in": [ "External record" ], "data_out": [ "Ack or receipt" ], "trigger": "api", "failure_strategy": "Exponential backoff with jitter; circuit breaker on repeated failure; dead-letter with owner-visible alert.", "audit_need": "Every call logged with tenant, request id, cost, and payload hash (no PII in logs)." }, { "system": "NMVTIS/brand-check API", "risk": "Schema drift; silent field rename; rate limits", "internal_model": "jacket evidence record or notification", "acl_strategy": "Adapter in External Integrations context translates external schema → internal domain term; upstream schema never leaks past the adapter.", "owner_context": "External Integrations", "data_in": [ "External record" ], "data_out": [ "Ack or receipt" ], "trigger": "api", "failure_strategy": "Exponential backoff with jitter; circuit breaker on repeated failure; dead-letter with owner-visible alert.", "audit_need": "Every call logged with tenant, request id, cost, and payload hash (no PII in logs)." }, { "system": "OpenAI / Anthropic API", "risk": "Prompt-injection surface; token cost blowout; provider outage", "internal_model": "Draft payload with confidence score + validated schema", "acl_strategy": "OutputValidator + prompt-injection scrubber + per-tenant retrieval scope inside AI Orchestration.", "owner_context": "AI Orchestration", "data_in": [ "Prompt + retrieval context" ], "data_out": [ "Draft + confidence" ], "trigger": "api", "failure_strategy": "Exponential backoff with jitter; circuit breaker on repeated failure; dead-letter with owner-visible alert.", "audit_need": "Every call logged with tenant, request id, cost, and payload hash (no PII in logs)." } ], "event_storm": [ { "seq": 1, "command": "QualifyLead", "event": "LeadQualified", "actor": "Sales / Qualifier Copilot", "context": "Sales & Intake", "aggregate": "EngagementAggregate", "policy": "Reject out-of-ICP", "downstream": "Engagement offer", "risk": "Out-of-scope acceptance" }, { "seq": 2, "command": "AcceptEngagement", "event": "EngagementAccepted", "actor": "Owner", "context": "Sales & Intake", "aggregate": "EngagementAggregate", "policy": "Engagement letter required", "downstream": "Onboarding starts", "risk": "Missing engagement letter" }, { "seq": 3, "command": "ProvisionTenant", "event": "TenantProvisioned", "actor": "Onboarding lead", "context": "Client Onboarding", "aggregate": "TenantAggregate", "policy": "Named reviewer required", "downstream": "Reviewer registration", "risk": "Reviewer credential expired" }, { "seq": 4, "command": "OpenIntake", "event": "DealFileAccepted", "actor": "Customer operator", "context": "Service Fulfillment", "aggregate": "DealFileAggregate", "policy": "Scope-fit spec", "downstream": "AI drafting scheduled", "risk": "Scope drift" }, { "seq": 5, "command": "AttachEvidence", "event": "EvidenceCollected", "actor": "Customer + Retrieval", "context": "Service Fulfillment", "aggregate": "DealFileAggregate", "policy": "Evidence coverage spec", "downstream": "Drafting authorized", "risk": "Insufficient evidence" }, { "seq": 6, "command": "StartAgentRun", "event": "DraftProduced", "actor": "AI Orchestrator", "context": "AI Orchestration", "aggregate": "AgentRunAggregate", "policy": "Confidence threshold", "downstream": "Reviewer queue OR escalation", "risk": "Prompt injection" }, { "seq": 7, "command": "SubmitForSignoff", "event": "DraftReady", "actor": "Service Fulfillment", "context": "Service Fulfillment", "aggregate": "CertifiedPacketAggregate", "policy": "Coverage complete", "downstream": "Reviewer notified", "risk": "Reviewer overload" }, { "seq": 8, "command": "ApproveArtifact", "event": "ArtifactSigned", "actor": "Senior title specialist", "context": "Quality Assurance", "aggregate": "SignoffAggregate", "policy": "Reviewer authority spec", "downstream": "Delivery authorized", "risk": "Signature spoof" }, { "seq": 9, "command": "DeliverCertifiedPacket", "event": "ArtifactDelivered", "actor": "Delivery adapter", "context": "Service Fulfillment", "aggregate": "CertifiedPacketAggregate", "policy": "Deliverability spec", "downstream": "Billing meter, customer notified", "risk": "Silent delivery failure" }, { "seq": 10, "command": "ConfirmDelivery", "event": "DeliveryConfirmed", "actor": "Client Delivery", "context": "Client Delivery & Success", "aggregate": "DeliveryAggregate", "policy": "Ack within SLA", "downstream": "Success cadence", "risk": "Missed ack" }, { "seq": 11, "command": "RecordUsage", "event": "InvoicePaid", "actor": "Billing", "context": "Billing & Revenue", "aggregate": "SubscriptionAggregate", "policy": "Chargeability spec", "downstream": "Revenue rollup", "risk": "Tax misapplication" }, { "seq": 12, "command": "ResolveOwnerAction", "event": "OwnerActionResolved", "actor": "Business owner", "context": "Compliance & Governance", "aggregate": "OwnerActionLedgerAggregate", "policy": "Release readiness spec", "downstream": "Release-decision recompute", "risk": "Public claim while blocker open" }, { "seq": 13, "command": "FileRetraction", "event": "RetractionFiled", "actor": "Legal + Senior title specialist", "context": "Quality Assurance", "aggregate": "RetractionAggregate", "policy": "Retraction preconditions", "downstream": "Customer notification, audit log", "risk": "Delayed retraction" } ], "critical_path": [ "DealFileAccepted → EvidenceCollected → DraftReady → ArtifactSigned → ArtifactDelivered → DeliveryConfirmed" ], "exception_flows": [ "DraftProduced with low confidence → EscalationRaised → reviewer manual draft → ArtifactSigned", "DeliverArtifact blocked by open owner action → DeliveryBlocked → owner resolves → retry", "DeliveryFailed at adapter → customer alert within 1h → Success ticket → retry with backoff" ], "escalation_flows": [ "AI Orchestration escalates to Reviewer", "Reviewer escalates ambiguous artifact to Legal", "Success lead escalates silent delivery failure to Owner", "Owner escalates state inquiry to external counsel" ], "retry_flows": [ "External API failure → exponential backoff with jitter, then dead-letter with owner-visible alert", "Model timeout → retry once, then EscalationRaised", "Delivery adapter failure → retry with backoff, then customer alert" ], "manual_override_flows": [ "Reviewer may override AI classification and re-route", "Owner may force-block a delivery via Compliance ledger", "Ops may pull a prompt version at any time (feature flag)" ], "commands": [ { "name": "OpenIntake", "issued_by": "Customer operator", "preconditions": [ "Engagement accepted", "Tenant provisioned" ], "aggregate": "DealFileAggregate", "success_event": "DealFileAccepted", "failure_event": "IntakeRejected", "authorization": "Tenant member with Operator role", "validation": "Scope statement present; no duplicate open intake", "audit": "Command + payload hash logged with tenant + user" }, { "name": "AttachEvidence", "issued_by": "Customer operator / Retrieval", "preconditions": [ "Intake open", "File type allowed" ], "aggregate": "DealFileAggregate", "success_event": "EvidenceCollected", "failure_event": "EvidenceRejected", "authorization": "Same tenant", "validation": "Virus scan clean; PII policy respected", "audit": "Every attachment hashed and logged" }, { "name": "StartAgentRun", "issued_by": "AI Orchestrator", "preconditions": [ "Evidence coverage complete", "Prompt version active" ], "aggregate": "AgentRunAggregate", "success_event": "DraftProduced", "failure_event": "EscalationRaised", "authorization": "Service role", "validation": "OutputValidator schema passes", "audit": "Prompt version + retrieval hits + cost captured" }, { "name": "ApproveArtifact", "issued_by": "Senior title specialist", "preconditions": [ "Draft ready", "Reviewer session live", "No unresolved escalation" ], "aggregate": "SignoffAggregate", "success_event": "ArtifactSigned", "failure_event": "ArtifactRejected", "authorization": "Reviewer role bound to tenant", "validation": "Every claim cites evidence", "audit": "Signature manifest + timestamp" }, { "name": "DeliverCertifiedPacket", "issued_by": "Delivery adapter", "preconditions": [ "Artifact signed", "Compliance release allows delivery" ], "aggregate": "CertifiedPacketAggregate", "success_event": "ArtifactDelivered", "failure_event": "DeliveryFailed", "authorization": "Service role", "validation": "Delivery method valid; receipt captured", "audit": "Delivery receipt archived" }, { "name": "ResolveOwnerAction", "issued_by": "Business owner", "preconditions": [ "Owner-action open" ], "aggregate": "OwnerActionLedgerAggregate", "success_event": "OwnerActionResolved", "failure_event": "OwnerActionRejected", "authorization": "Owner role", "validation": "Supplied fact matches action schema", "audit": "Actor + before/after captured" }, { "name": "FileRetraction", "issued_by": "Legal + Senior title specialist", "preconditions": [ "Artifact previously delivered", "Impact statement present" ], "aggregate": "RetractionAggregate", "success_event": "RetractionFiled", "failure_event": "RetractionRejected", "authorization": "Legal AND Reviewer co-sign", "validation": "Retraction preconditions spec", "audit": "Full retraction packet archived" } ], "policies": [ { "name": "Auto-request signoff on coverage complete", "trigger": "EvidenceCollected", "condition": "Evidence coverage spec passes", "action": "Enqueue SubmitForSignoff", "context": "Service Fulfillment", "ai_involvement": "none", "human_approval": false }, { "name": "Escalate on low confidence", "trigger": "DraftProduced", "condition": "Confidence < threshold OR OutputValidator warning", "action": "Emit EscalationRaised, route to reviewer queue", "context": "AI Orchestration", "ai_involvement": "author", "human_approval": false }, { "name": "Block delivery on open compliance blocker", "trigger": "DeliverArtifact command", "condition": "Compliance release decision != 'ready-with-owner-actions' or 'ready'", "action": "Reject delivery, emit DeliveryBlocked", "context": "Service Fulfillment ↔ Compliance", "ai_involvement": "none", "human_approval": true }, { "name": "Retract on material finding", "trigger": "MaterialFindingReported", "condition": "Signed claim materially wrong", "action": "Open Retraction workflow with legal co-sign", "context": "Quality Assurance", "ai_involvement": "assist", "human_approval": true }, { "name": "Alert on delivery failure", "trigger": "DeliveryFailed", "condition": "Any", "action": "Notify customer within 1h + open Success ticket", "context": "Client Delivery & Success", "ai_involvement": "none", "human_approval": false } ], "aggregates": [ { "name": "DealFileAggregate", "root": "Deal file", "context": "Service Fulfillment", "purpose": "Guard intake + evidence + draft state transitions.", "entities": [ "Deal file", "EvidenceLink", "Draft" ], "value_objects": [ "ConfidenceScore", "EvidenceCitation" ], "invariants": [ "Every claim in a delivered artifact cites evidence", "A deal file in state 'delivered' is immutable" ], "commands": [ "OpenIntake", "AttachEvidence", "RequestDraft", "SubmitForSignoff" ], "events": [ "DealFileAccepted", "EvidenceCollected", "DraftReady" ], "repository": "DealFileRepository", "transaction_boundary": "One deal file per transaction" }, { "name": "CertifiedPacketAggregate", "root": "Certified packet", "context": "Service Fulfillment", "purpose": "Own the certified packet lifecycle from signed to delivered.", "entities": [ "Certified packet", "Delivery" ], "value_objects": [ "DeliveryAddress" ], "invariants": [ "A certified packet cannot be delivered without a valid Signoff" ], "commands": [ "DeliverCertifiedPacket" ], "events": [ "ArtifactDelivered" ], "repository": "CertifiedPacketRepository", "transaction_boundary": "One certified packet per transaction" }, { "name": "SignoffAggregate", "root": "Signoff", "context": "Quality Assurance", "purpose": "Bind reviewer identity + timestamp + artifact hash immutably.", "entities": [ "Signoff" ], "value_objects": [ "SignatureManifest" ], "invariants": [ "Signature bound to a live authenticated session, not a form field", "Signed artifacts are immutable" ], "commands": [ "ApproveArtifact" ], "events": [ "ArtifactSigned" ], "repository": "SignoffRepository", "transaction_boundary": "One signoff per transaction" }, { "name": "RetractionAggregate", "root": "Retraction", "context": "Quality Assurance", "purpose": "Handle formal correction/withdrawal of a signed artifact.", "entities": [ "Retraction" ], "value_objects": [ "RetractionReason", "ImpactStatement" ], "invariants": [ "A retraction requires Legal + Reviewer co-signature" ], "commands": [ "FileRetraction" ], "events": [ "RetractionFiled" ], "repository": "RetractionRepository", "transaction_boundary": "One retraction per transaction" }, { "name": "AgentRunAggregate", "root": "AgentRun", "context": "AI Orchestration", "purpose": "Track a single bounded AI run with prompt version, cost, and output validation.", "entities": [ "AgentRun", "RetrievalHit" ], "value_objects": [ "ConfidenceScore", "TokenBudget", "ModelCost" ], "invariants": [ "No output emitted without OutputValidator pass", "Retrieval scoped to a single tenant partition" ], "commands": [ "StartAgentRun" ], "events": [ "DraftProduced", "EscalationRaised" ], "repository": "AgentRunRepository", "transaction_boundary": "One run per transaction" }, { "name": "OwnerActionLedgerAggregate", "root": "OwnerActionLedger", "context": "Compliance & Governance", "purpose": "Own the set of owner-supplied facts blocking public claims.", "entities": [ "OwnerAction" ], "value_objects": [ "BlockerReason", "Destination state" ], "invariants": [ "Release cannot flip to 'ready' with open blocking owner actions" ], "commands": [ "RaiseOwnerAction", "ResolveOwnerAction" ], "events": [ "OwnerActionResolved", "ReleaseDecisionChanged" ], "repository": "OwnerActionRepository", "transaction_boundary": "One ledger per tenant" }, { "name": "TenantAggregate", "root": "Tenant", "context": "Client Onboarding & Profile", "purpose": "Own tenant provisioning + reviewer registration.", "entities": [ "Tenant", "ReviewerIdentity" ], "value_objects": [ "ContactMatrix", "DestinationStateSet" ], "invariants": [ "Every tenant has at least one named reviewer with valid credential" ], "commands": [ "ProvisionTenant", "RegisterReviewer" ], "events": [ "TenantProvisioned", "ReviewerRegistered" ], "repository": "TenantRepository", "transaction_boundary": "One tenant per transaction" }, { "name": "DeliveryAggregate", "root": "Delivery", "context": "Client Delivery & Success", "purpose": "Own delivery receipts and revision requests.", "entities": [ "Delivery", "RevisionRequest" ], "value_objects": [ "DeliveryMethod" ], "invariants": [ "Every DeliveryConfirmed has a linked Signoff" ], "commands": [ "ConfirmDelivery", "RecordRevisionRequest" ], "events": [ "DeliveryConfirmed", "RevisionRequested" ], "repository": "DeliveryRepository", "transaction_boundary": "One delivery per transaction" } ], "invariants": [ { "invariant": "A certified packet cannot be delivered without a valid Reviewer signoff.", "context": "Service Fulfillment ↔ Quality Assurance", "aggregate": "CertifiedPacketAggregate", "why": "Legal defensibility; brand-risk", "enforcement": "Aggregate command handler rejects delivery without a signoff reference" }, { "invariant": "Every claim in a delivered artifact cites at least one evidence item.", "context": "Service Fulfillment", "aggregate": "DealFileAggregate", "why": "Audit reconstructability", "enforcement": "EvidenceCoverageSpec on submit-for-signoff" }, { "invariant": "A signature is bound to a live authenticated session, not a form field.", "context": "Quality Assurance", "aggregate": "SignoffAggregate", "why": "Anti-spoofing, anti-repudiation", "enforcement": "Signature service validates session claim server-side" }, { "invariant": "Signed artifacts are immutable; corrections go through Retraction.", "context": "Quality Assurance", "aggregate": "SignoffAggregate + RetractionAggregate", "why": "Preserves audit chain", "enforcement": "Repository denies mutation after signoff" }, { "invariant": "No AI output leaves AI Orchestration without OutputValidator pass.", "context": "AI Orchestration", "aggregate": "AgentRunAggregate", "why": "Grounding + hallucination control", "enforcement": "AgentRun terminates as EscalationRaised on validator failure" }, { "invariant": "Retrieval is scoped to a single tenant partition per call.", "context": "Knowledge Base ↔ AI Orchestration", "aggregate": "IndexShardAggregate", "why": "Prevent cross-tenant leak", "enforcement": "TenantIsolationSpec at retrieval router" }, { "invariant": "Release cannot flip to 'ready' with open blocking owner actions.", "context": "Compliance & Governance", "aggregate": "OwnerActionLedgerAggregate", "why": "Prevent premature public claim", "enforcement": "ReleaseReadinessSpec on ResolveOwnerAction" }, { "invariant": "Every tenant has at least one named reviewer with valid credential.", "context": "Client Onboarding & Profile", "aggregate": "TenantAggregate", "why": "No unattributed signoffs", "enforcement": "ReviewerCredentialSpec on tenant provisioning" }, { "invariant": "Roles are stored in a dedicated table and checked server-side.", "context": "Identity & Access", "aggregate": "UserAggregate", "why": "Prevent privilege escalation", "enforcement": "RoleAuthoritySpec + RLS on protected tables" } ], "ai_agents": [ { "name": "Drafter Agent", "context": "AI Orchestration", "responsibility": "Produce a cited draft of a certified packet section from validated retrieval context.", "inputs": [ "Intake summary", "Retrieval hits (tenant-scoped)", "Prompt version" ], "outputs": [ "Structured draft payload", "Confidence score", "Citations" ], "tools": [ "Retrieval API", "Structured-output validator", "Cost meter" ], "forbidden_actions": [ "Call external tools not in its allowlist", "Access another tenant's retrieval index", "Emit output that skips the OutputValidator", "Author final legal / clinical / financial decisions" ], "memory_scope": "Per-run only; no cross-run memory; prompt-injection scrubber on all customer inputs.", "retrieval_sources": [ "Tenant-scoped knowledge base", "Public state DMV sources (read-only cache)" ], "validations": [ "Structured-output schema", "Citation-coverage rule", "PII-scrub rule on prompt inputs" ], "confidence_scoring": "Model-reported logprobs + citation-coverage combined into a bounded [0..1] score.", "escalation_triggers": [ "Score < threshold", "Ambiguous destination state", "Missing citation on any claim" ], "human_approval": true, "failure_modes": [ "Prompt injection", "Hallucinated citation", "Retrieval-tenant leak" ], "audit_logs": [ "Prompt version", "Retrieval hits (ids only)", "Cost + latency", "Validator verdict" ], "metrics": [ "Draft acceptance rate", "Escalation rate", "Cost per artifact", "p95 latency" ], "versioning": "Prompt versions immutable; published via PromptRegistryAggregate; rollout via feature flag." }, { "name": "Classifier Agent", "context": "AI Orchestration", "responsibility": "Route a deal file to the right template, destination state, and reviewer queue.", "inputs": [ "Intake payload" ], "outputs": [ "Route decision + confidence" ], "tools": [ "Prompt registry" ], "forbidden_actions": [ "Make final legal / clinical / financial decisions", "Bypass Reviewer queue routing" ], "memory_scope": "Per-run only", "retrieval_sources": [ "Templates + destination state reference" ], "validations": [ "Structured-output schema", "Known-route allowlist" ], "confidence_scoring": "Model logprobs.", "escalation_triggers": [ "Score < threshold", "Unknown destination state" ], "human_approval": false, "failure_modes": [ "Wrong route → wrong reviewer" ], "audit_logs": [ "Route decision + rationale" ], "metrics": [ "Routing accuracy vs reviewer corrections" ], "versioning": "Same as Drafter" }, { "name": "Evaluator Agent", "context": "AI Orchestration", "responsibility": "Run offline evals on prompt versions before rollout.", "inputs": [ "Golden dataset", "Prompt candidate" ], "outputs": [ "Pass/fail per case + drift report" ], "tools": [ "Golden dataset" ], "forbidden_actions": [ "Touch production tenant data" ], "memory_scope": "Per-eval only", "retrieval_sources": [ "Golden dataset only" ], "validations": [ "Regression thresholds" ], "confidence_scoring": "Aggregate over dataset", "escalation_triggers": [ "Regression > threshold" ], "human_approval": true, "failure_modes": [ "Overfit to golden dataset" ], "audit_logs": [ "Full eval report archived" ], "metrics": [ "Pass rate", "Regression rate" ], "versioning": "Every prompt release requires a passing eval" } ], "prompt_chain_map": [ "Intake → Classifier (route + destination state) → Drafter (cite + draft) → OutputValidator → Reviewer (approve or escalate)", "Retraction analysis → Evaluator (assist only) → Legal + Reviewer co-sign" ], "rag_map": [ "Per-tenant knowledge base partition → retrieval router → tenant-scoped hits → Drafter", "Public state DMV sources (read-only cache) → shared retrieval → Drafter (cited)" ], "ai_evaluation": [ "Golden dataset of past reviewer-accepted artifacts per vertical", "Regression thresholds on acceptance rate + citation coverage", "Every prompt release requires a passing Evaluator run" ], "hallucination_controls": [ "Retrieval-first (no free-form generation without citation)", "Structured-output validator enforces citation-per-claim", "Confidence-scored escalation", "Reviewer gate on all outbound artifacts" ], "human_in_the_loop_plan": [ "Reviewer signoff on every outbound artifact", "Legal co-sign on retractions", "Owner approval on public-release readiness", "Ops sign-off on prompt-version rollout" ], "ai_audit_plan": [ "Every AgentRun logged with prompt version, retrieval hit ids, cost, latency, validator verdict", "13-month rolling retention on run logs", "PII scrubbed from log payloads" ], "prompt_versioning": "Prompt versions immutable once published; rolled out via feature flag; every rollout paired with an Evaluator run.", "human_roles": [ { "role": "Senior title specialist", "responsibilities": [ "Approve / reject / request revisions on drafts", "Co-sign retractions" ], "contexts": [ "Quality Assurance", "Service Fulfillment" ], "decisions_owned": [ "Signoff", "Rejection", "Escalation acceptance" ], "ai_support": [ "Cited drafts", "Confidence-ranked findings" ], "approval_authority": "Full artifact signoff", "escalation_authority": "Escalate to Legal", "quality_metrics": [ "Cycle time to signoff", "Signoff-to-retraction ratio" ], "workload_risks": [ "Single-reviewer bottleneck" ] }, { "role": "Business owner", "responsibilities": [ "Resolve owner actions", "Decide public-release readiness", "Own commercial claims" ], "contexts": [ "Compliance & Governance", "Sales & Intake" ], "decisions_owned": [ "Release decision", "Owner-action ledger" ], "ai_support": [ "Blocker summary" ], "approval_authority": "Release readiness", "escalation_authority": "Escalate to Legal", "quality_metrics": [ "Blocker close time" ], "workload_risks": [ "Single-owner queue" ] }, { "role": "Legal reviewer", "responsibilities": [ "Retraction co-sign", "DSAR + state DMV response" ], "contexts": [ "Quality Assurance", "Compliance & Governance" ], "decisions_owned": [ "Retraction approval", "State DMV response" ], "ai_support": [ "Precedent surfacing (assist only)" ], "approval_authority": "Retraction, state DMV response", "escalation_authority": "External counsel", "quality_metrics": [ "Retraction latency" ], "workload_risks": [ "Retainer capacity" ] }, { "role": "Success lead", "responsibilities": [ "Delivery health, revision loop, renewal signal" ], "contexts": [ "Client Delivery & Success" ], "decisions_owned": [ "Escalate silent failures" ], "ai_support": [ "Delivery health digest" ], "approval_authority": "Customer-visible remediation", "escalation_authority": "Owner", "quality_metrics": [ "Time-to-alert on delivery failure" ], "workload_risks": [ "Alert fatigue" ] }, { "role": "Onboarding lead", "responsibilities": [ "Provision tenants, register reviewers, import evidence pack" ], "contexts": [ "Client Onboarding & Profile" ], "decisions_owned": [ "Tenant readiness" ], "ai_support": [ "Checklist coverage" ], "approval_authority": "Go-live per tenant", "escalation_authority": "Owner", "quality_metrics": [ "Time-to-first-artifact" ], "workload_risks": [ "Sequential onboarding queue" ] }, { "role": "Ops (prompt owner)", "responsibilities": [ "Prompt version registry + eval sign-off" ], "contexts": [ "AI Orchestration" ], "decisions_owned": [ "Prompt rollout" ], "ai_support": [ "Evaluator Agent" ], "approval_authority": "Prompt rollout", "escalation_authority": "Engineering", "quality_metrics": [ "Regression rate at rollout" ], "workload_risks": [ "Version drift" ] } ], "human_review_checkpoints": [ "AI draft → reviewer approval", "Public release → owner acceptance", "Retraction → legal + reviewer co-sign", "Prompt rollout → ops + evaluator" ], "escalation_matrix": [ "AI → Reviewer → Legal → Owner → External counsel", "Success → Owner → External counsel (state inquiries)" ], "manual_override_rules": [ "Any manual override captured as an explicit override event with actor + reason", "No override may bypass a reviewer signoff invariant" ], "separation_of_duties": [ "Drafter Agent cannot sign; Reviewer cannot draft on behalf of AI without an override event; Legal cannot silently retract" ], "quality_control_workflow": [ "Weekly reviewer calibration meeting", "Monthly evaluator regression report", "Quarterly retraction-rate review with owner + legal" ], "data_objects": [ { "name": "deal file", "meaning": "Unit of work brought in by customer", "owner_context": "Service Fulfillment", "writers": [ "Service Fulfillment" ], "readers": [ "QA", "Analytics" ], "source_of_truth": "Service Fulfillment DB", "retention": "Long-term (certification records + audit trail)", "privacy": "confidential", "audit": true }, { "name": "jacket evidence", "meaning": "Cited fact backing a claim", "owner_context": "Service Fulfillment", "writers": [ "Service Fulfillment" ], "readers": [ "QA", "Analytics" ], "source_of_truth": "Service Fulfillment DB + Knowledge Base pointers", "retention": "7 years", "privacy": "confidential", "audit": true }, { "name": "certified packet", "meaning": "Reviewer-signed deliverable", "owner_context": "Service Fulfillment", "writers": [ "Service Fulfillment" ], "readers": [ "QA", "Client Delivery", "Analytics" ], "source_of_truth": "Service Fulfillment DB (immutable after signoff)", "retention": "7-10 years (vertical-specific)", "privacy": "regulated", "audit": true }, { "name": "Signoff", "meaning": "Reviewer signature manifest", "owner_context": "Quality Assurance", "writers": [ "Quality Assurance" ], "readers": [ "Service Fulfillment", "Analytics" ], "source_of_truth": "QA DB (append-only)", "retention": "10 years", "privacy": "confidential", "audit": true }, { "name": "OwnerActionLedger", "meaning": "Blocker facts per tenant", "owner_context": "Compliance & Governance", "writers": [ "Compliance & Governance" ], "readers": [ "Service Fulfillment (release decision)", "Analytics" ], "source_of_truth": "Compliance DB", "retention": "7 years", "privacy": "internal", "audit": true }, { "name": "AgentRun", "meaning": "Trace of one AI orchestrator run", "owner_context": "AI Orchestration", "writers": [ "AI Orchestration" ], "readers": [ "Analytics", "QA (on escalation)" ], "source_of_truth": "AI Orchestration DB", "retention": "13 months (rolling)", "privacy": "internal", "audit": true }, { "name": "Tenant", "meaning": "Customer organization + reviewers", "owner_context": "Client Onboarding & Profile", "writers": [ "Client Onboarding & Profile" ], "readers": [ "all contexts" ], "source_of_truth": "Onboarding DB", "retention": "Life of contract + 7 years", "privacy": "confidential", "audit": true }, { "name": "Subscription + Invoice", "meaning": "Commercial relationship + charges", "owner_context": "Billing & Revenue", "writers": [ "Billing" ], "readers": [ "Analytics" ], "source_of_truth": "Billing provider (Stripe)", "retention": "As required by tax law", "privacy": "confidential", "audit": true }, { "name": "User + Role", "meaning": "Identity + authorization", "owner_context": "Identity & Access", "writers": [ "Identity & Access" ], "readers": [ "all contexts" ], "source_of_truth": "Identity DB", "retention": "Life of account + 2 years", "privacy": "confidential", "audit": true } ], "read_models": [ "OperatorDashboard read model (per tenant): open intakes, in-review, delivered this week", "ReviewerQueue read model: cases awaiting reviewer with confidence + escalation reason", "ComplianceLedger read model: open owner actions + release-decision", "AnalyticsRollup read model: metric definitions rolled up daily" ], "reporting_models": [ "Outcome report per customer: artifacts delivered, cycle time, acceptance rate, retractions", "Ops report: AI cost per artifact, escalation rate, reviewer load" ], "data_duplication_notes": [ "Reviewer identity is stored in Onboarding, referenced by QA — QA does not own it", "OwnerActionLedger duplicates minimal facts into read models for Fulfillment consumption" ], "data_retention": [ "Artifacts + evidence + signoffs: 7-10 years (vertical-specific)", "AgentRun logs: 13 months rolling", "Users + sessions: life of account + 2 years" ], "data_quality_risks": [ "Silent schema drift from external systems", "Stale retrieval indices after source-doc updates", "Missing retraction cross-links after legacy import" ], "use_cases": [ { "name": "Deliver a reviewer-signed certified packet", "actor": "Customer operator + Reviewer", "context": "Service Fulfillment + Quality Assurance + AI Orchestration", "goal": "Produce and deliver a reviewer-signed certified packet", "preconditions": [ "Tenant provisioned", "Reviewer registered", "Engagement accepted" ], "main_flow": [ "Operator opens deal file", "Evidence attached / retrieved", "AI Orchestrator drafts with citations", "Reviewer approves", "Delivery adapter delivers", "Success lead confirms delivery" ], "alternative_flows": [ "Confidence below threshold → EscalationRaised → reviewer drafts manually", "Blocking owner action open → DeliveryBlocked → surfaced to owner", "Delivery failure → alert customer within 1h" ], "business_rules": [ "Every claim must cite evidence", "Only registered reviewer may sign" ], "ai_role": "Draft + validate + score confidence", "human_role": "Sign; escalate; retract", "commands": [ "OpenIntake", "AttachEvidence", "StartAgentRun", "ApproveArtifact", "DeliverCertifiedPacket" ], "events": [ "DealFileAccepted", "EvidenceCollected", "DraftProduced", "ArtifactSigned", "ArtifactDelivered" ], "aggregates": [ "DealFileAggregate", "AgentRunAggregate", "SignoffAggregate", "CertifiedPacketAggregate" ], "success": "certified packet delivered + reviewer signed + audit trail complete", "failure_handling": "EscalationRaised → reviewer queue; DeliveryFailed → customer alert + Success ticket", "audit": "Full command → event chain with actor + timestamp per step" }, { "name": "Retract a delivered artifact", "actor": "Legal + Senior title specialist", "context": "Quality Assurance + Compliance & Governance", "goal": "Formally withdraw / correct a delivered artifact", "preconditions": [ "Artifact previously delivered", "Material finding documented" ], "main_flow": [ "Finding documented", "Legal + Reviewer co-sign retraction", "Customer notified", "Audit-log append" ], "alternative_flows": [ "Reviewer disagrees → escalate to owner", "State inquiry incoming → run in parallel with legal-response workflow" ], "business_rules": [ "Retraction requires Legal + Reviewer co-sign" ], "ai_role": "Surface prior similar cases (assist only)", "human_role": "Co-sign + notify", "commands": [ "FileRetraction" ], "events": [ "RetractionFiled" ], "aggregates": [ "RetractionAggregate", "OwnerActionLedgerAggregate" ], "success": "Retraction filed + customer notified + audit trail updated", "failure_handling": "Rejection path emits RetractionRejected + escalates to owner", "audit": "Full retraction packet archived, immutable" }, { "name": "Resolve an owner action and flip release decision", "actor": "Business owner", "context": "Compliance & Governance", "goal": "Close a blocking owner action and recompute release readiness", "preconditions": [ "Owner action open" ], "main_flow": [ "Owner supplies fact", "Ledger updated", "ReleaseDecision recomputed", "Downstream contexts notified" ], "alternative_flows": [ "Fact rejected → OwnerActionRejected", "Legal review required → route to legal" ], "business_rules": [ "Release cannot flip to ready with any blocking action open" ], "ai_role": "Blocker digest", "human_role": "Supply fact + accept release", "commands": [ "ResolveOwnerAction" ], "events": [ "OwnerActionResolved", "ReleaseDecisionChanged" ], "aggregates": [ "OwnerActionLedgerAggregate" ], "success": "Release decision flips or stays with clear reason", "failure_handling": "OwnerActionRejected + retry loop", "audit": "Actor + before/after + timestamp" } ], "architecture": { "style": "modular-monolith-event-driven", "why": "Single team + single regulated vertical per blueprint + strong consistency requirements around signoff / delivery / release-decision favor a monolith. Event-driven internals give us the audit-friendly append-only log without the operational cost of microservices.", "rejected_alternatives": [ "Microservices — no independent scaling or team boundary justifies distributed cost yet.", "Serverless-workflow-only — reviewer signoff and audit invariants are easier to keep correct in a monolith.", "No-code / low-code — cannot enforce OutputValidator, prompt versioning, or per-tenant retrieval isolation with fidelity." ], "backend_modules": [ "Service Fulfillment", "AI Orchestration", "Quality Assurance", "Compliance & Governance", "Sales & Intake", "Client Onboarding & Profile", "Client Delivery & Success", "Knowledge Base & Retrieval", "Analytics & Reporting" ], "frontend_modules": [ "Operator dashboard", "Reviewer console", "Client portal", "Owner console", "Ops (prompt registry) console" ], "api_boundaries": [ "/intake/*", "/artifacts/*", "/reviewer/*", "/compliance/*", "/knowledge/*", "/admin/*" ], "database_strategy": "One managed Postgres; schema-per-context; cross-context reads via published projections; RLS on protected tables.", "event_bus": "In-process event dispatcher backed by an outbox table (transactional publish); upgrade path to a real broker if throughput demands.", "queue": "Background job queue (managed) for AI runs, delivery adapters, and reindex jobs.", "workflow_engine": "None initially — orchestrate via domain events + policies; add a workflow engine if orchestrations exceed 5 sequential steps.", "ai_orchestration": "AI Orchestration context owns bounded agents; OutputValidator + prompt registry + tenant-scoped retrieval; retries with backoff.", "rag_layer": "Per-tenant partitioned retrieval indices in a managed vector DB; ingestion pipeline in Knowledge Base context.", "file_storage": "Managed blob storage with per-tenant prefixes + signed URLs; artifacts hashed on write.", "authn_authz": "IdP (Google / Okta) for authn; RBAC via dedicated roles table with server-side checks + RLS.", "admin_dashboard": "Ops-facing admin for tenants, users, feature flags, prompt versions.", "client_portal": "Customer-facing portal: submit intake, see status, receive artifacts.", "operator_dashboard": "Internal: intake queue, reviewer queue, escalation queue, delivery health.", "observability": "Structured logs with tenant + request ids; RED metrics per workflow; error tracking with source maps; model-call spans with cost + latency; SLO review weekly.", "audit_logging": "Append-only audit log for all state transitions; hash-chained snapshots on signed artifacts.", "deployment": "Single production region + multi-AZ managed DB; per-PR preview deploys; migrations gated on review." }, "module_structure": { "tree": "/src\n /contexts\n /sales-intake\n /domain\n /application\n /infrastructure\n /interfaces\n /client-onboarding\n /domain\n /application\n /infrastructure\n /interfaces\n /service-fulfillment\n /domain\n /application\n /infrastructure\n /interfaces\n /ai-orchestration\n /domain\n /application\n /infrastructure\n /interfaces\n /quality-assurance\n /domain\n /application\n /infrastructure\n /interfaces\n /compliance-governance\n /domain\n /application\n /infrastructure\n /interfaces\n /client-delivery\n /domain\n /application\n /infrastructure\n /interfaces\n /knowledge-base\n /domain\n /application\n /infrastructure\n /interfaces\n /analytics\n /domain\n /application\n /infrastructure\n /interfaces\n /shared\n /kernel # tiny — Ids, Money, Tenant, Actor\n /events # published-language event contracts\n /auth # session + role primitives\n /observability # logging, metrics, tracing\n /config", "modules": [ { "name": "service-fulfillment", "purpose": "Deal file → certified packet lifecycle", "owned_domain": [ "Deal file", "Draft", "Certified packet", "Delivery" ], "application_services": [ "OpenIntake", "AttachEvidence", "SubmitForSignoff", "DeliverCertifiedPacket" ], "infra_adapters": [ "Delivery adapter", "Outbox publisher" ], "public_interfaces": [ "/intake/*", "/artifacts/*" ], "forbidden_deps": [ "billing infra", "identity provider internals" ] }, { "name": "ai-orchestration", "purpose": "Bounded AI agents", "owned_domain": [ "AgentRun", "PromptVersion" ], "application_services": [ "StartAgentRun", "PublishPromptVersion" ], "infra_adapters": [ "OpenAI/Anthropic client", "Retrieval router" ], "public_interfaces": [ "internal" ], "forbidden_deps": [ "cross-tenant retrieval", "direct delivery" ] }, { "name": "quality-assurance", "purpose": "Signoff + retraction", "owned_domain": [ "Signoff", "Retraction" ], "application_services": [ "ApproveArtifact", "FileRetraction" ], "infra_adapters": [ "Signature service" ], "public_interfaces": [ "/reviewer/*" ], "forbidden_deps": [ "draft content mutation" ] }, { "name": "compliance-governance", "purpose": "Owner-action ledger + release decision", "owned_domain": [ "OwnerActionLedger", "ReleaseDecision", "DSARRequest" ], "application_services": [ "ResolveOwnerAction", "ProcessDSAR" ], "infra_adapters": [ "Email adapter" ], "public_interfaces": [ "/compliance/*" ], "forbidden_deps": [ "draft content" ] } ], "dependency_rules": [ "Domain layer must not depend on infrastructure.", "Application layer may depend on domain.", "Infrastructure implements ports defined by application/domain.", "Interfaces call application services.", "Shared kernel must remain small (Ids, Money, Tenant, Actor).", "Contexts communicate through published events or explicit application APIs — never via direct database access to another context." ] }, "security_governance": { "controls": [ { "risk": "Prompt injection via customer input", "context": "AI Orchestration", "impact": "high", "control": "Input scrubber + OutputValidator + tenant-scoped retrieval", "audit": "AgentRun trace" }, { "risk": "Cross-tenant retrieval leak", "context": "Knowledge Base", "impact": "severe", "control": "Per-tenant index partitions + TenantIsolationSpec enforced at router", "audit": "Retrieval call log" }, { "risk": "Signature spoofing", "context": "Quality Assurance", "impact": "severe", "control": "Signature bound to authenticated session; server-side validation", "audit": "Signature manifest" }, { "risk": "Premature public claim", "context": "Compliance & Governance", "impact": "high", "control": "ReleaseReadinessSpec on OwnerActionLedger", "audit": "Release-decision log" }, { "risk": "Privilege escalation", "context": "Identity & Access", "impact": "high", "control": "Roles in dedicated table + server-side checks + RLS", "audit": "Role assignment log" }, { "risk": "Silent delivery failure", "context": "Client Delivery & Success", "impact": "medium", "control": "Adapter receipt required; alert customer within 1h on failure", "audit": "Delivery receipt archive" } ], "ai_governance": [ "Every prompt version has a named owner + evaluator run + rollout flag", "AI outputs marked as suggestions until reviewer signoff", "Model + prompt inventory maintained in Ops console" ], "prompt_injection_defense": [ "Strip / neutralize instruction-like patterns in customer inputs before prompt assembly", "Never concatenate raw customer input into a system prompt", "OutputValidator rejects outputs that reference forbidden actions" ], "sensitive_data_handling": [ "PII scrubbed from logs", "Regulated data classes never sent to external model providers unless BAA/DPA covers it", "Per-tenant blob storage prefixes + signed URLs" ], "access_control_matrix": [ { "role": "Customer operator", "context": "Service Fulfillment", "capabilities": [ "OpenIntake", "AttachEvidence", "View own artifacts" ] }, { "role": "Senior title specialist", "context": "Quality Assurance", "capabilities": [ "ApproveArtifact", "RejectArtifact", "Co-sign retraction" ] }, { "role": "Business owner", "context": "Compliance & Governance", "capabilities": [ "ResolveOwnerAction", "Set release decision" ] }, { "role": "Legal", "context": "Quality Assurance + Compliance", "capabilities": [ "Co-sign retraction", "Handle DSAR" ] }, { "role": "Ops", "context": "AI Orchestration", "capabilities": [ "PublishPromptVersion", "Set confidence threshold" ] }, { "role": "Platform admin", "context": "Identity & Access", "capabilities": [ "Provision users", "Assign roles" ] } ], "audit_log_requirements": [ "Append-only", "Actor + tenant + timestamp + command + before/after hash", "PII scrubbed", "Exportable per tenant on request (DSAR support)" ] }, "observability": { "metrics": [ { "metric": "Reviewer-signed artifacts / week / tenant", "type": "business", "context": "Service Fulfillment", "why": "North star: repeatable value delivery", "target": "≥ contracted cadence", "alert_threshold": "< 80% of contracted cadence" }, { "metric": "AI draft acceptance rate", "type": "ai-quality", "context": "AI Orchestration", "why": "Signals grounding + prompt fit", "target": "≥ 70% by Phase 2", "alert_threshold": "< 50% weekly" }, { "metric": "Escalation rate", "type": "ai-quality", "context": "AI Orchestration", "why": "Guardrails firing correctly", "target": "5-15%", "alert_threshold": "> 30% weekly" }, { "metric": "Cycle time to signoff (p50 + p95)", "type": "operational", "context": "Quality Assurance", "why": "Reviewer throughput", "target": "p95 ≤ 5 business days", "alert_threshold": "> 5 business days" }, { "metric": "Signoff-to-retraction ratio", "type": "risk", "context": "Quality Assurance", "why": "Correctness signal", "target": "< 1%", "alert_threshold": "any retraction week-over-week" }, { "metric": "Delivery failure rate", "type": "reliability", "context": "Client Delivery & Success", "why": "Customer-facing reliability", "target": "< 0.5%", "alert_threshold": "> 1% daily" }, { "metric": "Owner-action open count", "type": "business", "context": "Compliance & Governance", "why": "Public-release readiness", "target": "0 for launched blueprints", "alert_threshold": "any blocker aging > 30 days" }, { "metric": "Model cost per artifact", "type": "financial", "context": "AI Orchestration", "why": "Margin control", "target": "≤ target per pricing model", "alert_threshold": "> 1.5× target" }, { "metric": "Cross-tenant retrieval violation attempts", "type": "risk", "context": "Knowledge Base", "why": "Security invariant", "target": "0", "alert_threshold": "any > 0" }, { "metric": "First-artifact time per tenant", "type": "customer", "context": "Client Onboarding & Profile", "why": "Activation", "target": "≤ 2 weeks", "alert_threshold": "> 4 weeks" } ], "dashboards": [ "Operator dashboard", "Reviewer queue", "Delivery health", "AI cost + escalation", "Compliance blockers" ], "audit_reports": [ "Per-tenant audit-log export", "Signature manifest export" ], "quality_review_reports": [ "Reviewer calibration report", "Escalation-outcome report" ], "ai_evaluation_reports": [ "Evaluator regression report", "Prompt-rollout diff" ], "client_outcome_reports": [ "Artifacts delivered", "Cycle time", "Retraction rate" ] }, "testing_strategy": { "tests": [ { "type": "Domain unit", "validates": "Aggregate invariants", "context": "all core contexts", "example": "CertifiedPacketAggregate rejects deliver without signoff" }, { "type": "Aggregate invariant", "validates": "Consistency boundaries", "context": "Service Fulfillment / QA", "example": "Signed artifact is immutable" }, { "type": "Policy", "validates": "Reactive rules", "context": "AI Orchestration", "example": "Escalates below confidence threshold" }, { "type": "Specification", "validates": "Reusable rules", "context": "Compliance", "example": "ReleaseReadinessSpec blocks 'ready' with open owner actions" }, { "type": "Application use-case", "validates": "End-to-end command flow", "context": "Fulfillment + QA", "example": "Deliver signed artifact happy path" }, { "type": "Integration", "validates": "Adapter behavior", "context": "External Integrations", "example": "Stripe subscription webhook translates correctly" }, { "type": "Contract", "validates": "Published-language event schemas", "context": "cross-context", "example": "DraftProduced payload matches consumer expectations" }, { "type": "AI prompt eval", "validates": "Prompt quality vs golden dataset", "context": "AI Orchestration", "example": "Drafter accepts ≥ 40% in shadow mode" }, { "type": "RAG retrieval", "validates": "Tenant isolation + coverage", "context": "Knowledge Base", "example": "Cross-tenant lookup returns zero rows" }, { "type": "Golden dataset", "validates": "AI regression", "context": "AI Orchestration", "example": "No regression on past accepted artifacts" }, { "type": "Human review simulation", "validates": "Escalation UX", "context": "QA", "example": "Reviewer can complete signoff in ≤ 5 clicks" }, { "type": "End-to-end", "validates": "Critical path", "context": "all", "example": "Intake → signoff → delivery in staging" }, { "type": "Security", "validates": "Auth + RLS + injection defense", "context": "Identity + AI Orchestration", "example": "Prompt-injection payload is neutralized" }, { "type": "Regression", "validates": "No drift on prior fixes", "context": "all", "example": "Prior retraction bug does not reappear" } ], "critical_domain_rules": [ "No delivery without signoff", "No AI output without OutputValidator pass", "No retrieval outside tenant partition", "No public-release flip with open blockers" ], "ai_eval_dataset": [ "50 past reviewer-accepted artifacts per vertical (redacted)", "20 rejected drafts (ground truth for escalation)", "10 injection-payload cases" ], "regression_plan": "Every PR runs domain + policy + spec unit tests. Every prompt release runs Evaluator with regression gate. Weekly critical-path smoke test in staging.", "contract_testing_plan": "Published-language event schemas versioned in /shared/events; consumer tests run in CI against schema-version compatibility.", "manual_qa_checklist": [ "Signoff flow: signature captured + timestamp + hash", "Retraction flow: co-sign captured + customer notified", "Delivery flow: receipt archived", "DSAR flow: export completes end-to-end" ] }, "mvp_roadmap": [ { "phase": "Phase 0 — Manual workflow with instrumented capture", "goal": "Deliver one artifact end-to-end manually, capture every step as a domain event.", "features": [ "Manual intake form", "Evidence upload", "Human draft", "Reviewer signoff via signed form" ], "contexts": [ "Sales & Intake", "Service Fulfillment", "Quality Assurance" ], "ai_needs": [ "[PLACEHOLDER] owner to complete" ], "human_workflows": [ "Reviewer signoff" ], "data_needs": [ "deal file", "jacket evidence", "certified packet" ], "integrations": [ "Email" ], "risks": [ "Un-audited manual step" ], "exit_criteria": [ "1 real artifact delivered + reviewer-signed" ] }, { "phase": "Phase 1 — AI-assisted drafting for internal use only", "goal": "Introduce Drafter Agent with reviewer gate; no customer-facing AI language.", "features": [ "Drafter Agent (internal)", "OutputValidator", "Escalation route" ], "contexts": [ "AI Orchestration", "Service Fulfillment" ], "ai_needs": [ "Drafter, Classifier" ], "human_workflows": [ "Escalation review" ], "data_needs": [ "AgentRun", "PromptVersion" ], "integrations": [ "OpenAI / Anthropic" ], "risks": [ "Prompt injection", "Grounding drift" ], "exit_criteria": [ "AI draft acceptance rate ≥ 40% in shadow mode" ] }, { "phase": "Phase 2 — Operator dashboard + owner-action ledger", "goal": "Make the workflow legible + governable for the owner.", "features": [ "Operator dashboard", "Owner-action ledger", "Release-decision engine" ], "contexts": [ "Compliance & Governance" ], "ai_needs": [], "human_workflows": [ "Owner action resolution" ], "data_needs": [ "OwnerActionLedger" ], "integrations": [ "IdP" ], "risks": [ "Ungoverned public claims" ], "exit_criteria": [ "Release decisions computed from ledger" ] }, { "phase": "Phase 3 — Client delivery portal", "goal": "Give customers a portal to see status + receive artifacts.", "features": [ "Client portal", "Delivery adapter", "Revision workflow" ], "contexts": [ "Client Delivery & Success" ], "ai_needs": [], "human_workflows": [ "Success cadence" ], "data_needs": [ "Delivery" ], "integrations": [ "Email" ], "risks": [ "Silent delivery failure" ], "exit_criteria": [ "Delivery-failure alert within 1h" ] }, { "phase": "Phase 4 — Automated QA + reporting", "goal": "Wire metrics, retraction runbook, and evaluator agent.", "features": [ "Evaluator Agent", "Retraction workflow", "Dashboards" ], "contexts": [ "Analytics & Reporting", "Quality Assurance" ], "ai_needs": [ "Evaluator" ], "human_workflows": [ "Retraction co-sign" ], "data_needs": [ "Retraction" ], "integrations": [], "risks": [ "Vanity metrics" ], "exit_criteria": [ "North-star + guardrail metrics live" ] }, { "phase": "Phase 5 — Scale + optimization", "goal": "Reduce cost per artifact, increase reviewer throughput.", "features": [ "Prompt versioning UI", "Cost budgeting", "Multi-reviewer queue" ], "contexts": [ "AI Orchestration", "Quality Assurance" ], "ai_needs": [ "Cost meter" ], "human_workflows": [ "Multi-reviewer routing" ], "data_needs": [], "integrations": [], "risks": [ "Regression on rollout" ], "exit_criteria": [ "Model cost per artifact ≤ target" ] } ], "scaling_roadmap": [ { "stage": "≤ 5 tenants", "trigger": "Design-partner cohort", "architecture_change": "Single-region modular monolith + managed DB", "operational_change": "Founder-led ops; weekly working session", "risk": "Single-owner queue" }, { "stage": "5-25 tenants", "trigger": "First paid conversions", "architecture_change": "Extract heaviest module (AI Orchestration) behind an internal queue; keep monolith", "operational_change": "Named on-call rotation; SOC 2 Type I scoping", "risk": "Reviewer bottleneck" }, { "stage": "25-100 tenants", "trigger": "Multi-reviewer demand", "architecture_change": "Split AI Orchestration into its own service if throughput/isolation demands it; per-tenant retrieval sharding", "operational_change": "Dedicated success + prompt-ops roles", "risk": "Prompt version drift" }, { "stage": "100+ tenants", "trigger": "Enterprise + regulated segments", "architecture_change": "Regional deployments; per-region data residency; segregated compliance environments", "operational_change": "Dedicated SRE + compliance team; SOC 2 Type II + framework additions", "risk": "Compliance framework demand exceeds team capacity" } ], "risk_register": [ { "risk": "DMV-facing claim proves incorrect", "likelihood": "medium", "impact": "severe", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "Every claim linked to a cited source + reviewer signoff", "owner": "legal", "context": "Compliance & Governance" }, { "risk": "AI hallucination in a delivered artifact", "likelihood": "medium", "impact": "high", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "Retrieval-first pipeline + structured output validation + reviewer gate", "owner": "engineering", "context": "AI Orchestration / Knowledge Base" }, { "risk": "Cross-tenant data leak", "likelihood": "low", "impact": "severe", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "Row-level auth + per-tenant retrieval indices + log-scrubbing", "owner": "engineering", "context": "AI Orchestration / Knowledge Base" }, { "risk": "Design partner churns before contract", "likelihood": "medium", "impact": "high", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "Weekly working-session cadence; documented value moments; owner-action ledger", "owner": "owner", "context": "Service Fulfillment" }, { "risk": "Compliance framework demand exceeds team capacity", "likelihood": "high", "impact": "high", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "SOC 2 Type I year one; map controls once, evidence continuously", "owner": "ops", "context": "Compliance & Governance" }, { "risk": "Single-region outage takes production down", "likelihood": "low", "impact": "high", "signal": "See ProductBlueprintDNA / risk register for tuned early-warning signals", "mitigation": "Multi-AZ managed database; nightly cross-region backup", "owner": "engineering", "context": "Service Fulfillment" } ], "adrs": [ { "id": "ADR-001", "decision": "Architecture style", "status": "accepted", "context": "Single team, single regulated vertical per blueprint, evidence-linked workflow.", "options": [ "Modular monolith", "Microservices", "Serverless workflow", "No-code first" ], "chosen": "Modular monolith with event-driven internals", "business_reason": "Ship a defensible vertical slice with one team; avoid distributed-systems cost until scale forces it.", "technical_reason": "Deterministic transactions across aggregates; simpler ops; one deployable.", "tradeoffs": [ "May feel unsophisticated to enterprise reviewers", "Refactor cost if we later split" ], "risks": [ "Module boundaries erode without discipline" ], "revisit_trigger": "Any single module needs independent scaling or team boundary." }, { "id": "ADR-002", "decision": "Bounded context boundaries", "status": "accepted", "context": "Domain analysis above; distinct language groups for Fulfillment, AI Orchestration, QA, Compliance.", "options": [ "Contexts as above", "One big 'app' context", "Contexts split by UI page" ], "chosen": "Contexts as above (domain-derived)", "business_reason": "Protects the reviewer signoff invariant + owner-action ledger + evidence spine as first-class boundaries.", "technical_reason": "Aggregates align to consistency boundaries; ACLs contain external mess.", "tradeoffs": [ "More code organization discipline" ], "risks": [ "Team tries to bypass ACL for speed" ], "revisit_trigger": "New subdomain emerges (e.g., self-serve marketplace)." }, { "id": "ADR-003", "decision": "Database ownership", "status": "accepted", "context": "Modular monolith with shared Postgres; per-context schemas.", "options": [ "One shared schema", "Schema per context", "DB per context" ], "chosen": "Schema per context in shared Postgres, cross-context reads only via published projections.", "business_reason": "Keeps operational cost low; enforces boundaries without paying multi-DB tax.", "technical_reason": "RLS + schema separation gives ownership clarity.", "tradeoffs": [ "Discipline required to avoid cross-schema joins" ], "risks": [ "Bypass joins for speed" ], "revisit_trigger": "A context needs independent scaling or residency." }, { "id": "ADR-004", "decision": "AI orchestration strategy", "status": "accepted", "context": "Retrieval-first with structured-output validation + human gate.", "options": [ "Open-ended chat", "Retrieval-first + validated", "Autonomous multi-agent" ], "chosen": "Retrieval-first + structured validation + reviewer gate", "business_reason": "Grounding + defensibility are the paid outcome.", "technical_reason": "OutputValidator gives a hard boundary before drafts leave AI Orchestration.", "tradeoffs": [ "Slower than agentic chat" ], "risks": [ "Prompt version regression" ], "revisit_trigger": "Evaluator shows a step-function accuracy gain from a new pattern." }, { "id": "ADR-005", "decision": "Human review strategy", "status": "accepted", "context": "Regulated vertical; brand + legal risk on wrong outputs.", "options": [ "No human review (fully automated)", "Sampling review", "Every-artifact review" ], "chosen": "Every-artifact review by named licensed reviewer", "business_reason": "Signoff is the trust primitive.", "technical_reason": "Signature bound to session; append-only log.", "tradeoffs": [ "Reviewer throughput becomes the bottleneck" ], "risks": [ "Reviewer burnout" ], "revisit_trigger": "Sustained low retraction rate + DMV acceptance." }, { "id": "ADR-006", "decision": "Integration strategy", "status": "accepted", "context": "External systems: State DMV portals (webDEALER/ERT), Dealer DMS aged-title exports, NMVTIS/brand-check API, ...", "options": [ "Direct API coupling", "Anti-corruption layer per system", "Middleware bus (Zapier/n8n)" ], "chosen": "Anti-corruption layer per system, owned by External Integrations context", "business_reason": "External schemas must never leak into the core.", "technical_reason": "Adapters translate + validate; upstream break contained.", "tradeoffs": [ "More code than direct coupling" ], "risks": [ "Adapter lag on upstream change" ], "revisit_trigger": "External system stability changes materially." }, { "id": "ADR-007", "decision": "Modular monolith vs microservices", "status": "accepted", "context": "Same as ADR-001.", "options": [ "Monolith", "Microservices" ], "chosen": "Monolith", "business_reason": "Team size and scale do not justify microservices cost.", "technical_reason": "Distributed transactions across signoff/delivery would be a nightmare early.", "tradeoffs": [ "Refactor cost later" ], "risks": [ "Cultural expectation drift" ], "revisit_trigger": "See ADR-001." }, { "id": "ADR-008", "decision": "Build vs buy for generic subdomains", "status": "accepted", "context": "Billing, Identity, IdP, email.", "options": [ "Build all", "Buy generics" ], "chosen": "Buy generics (Stripe, IdP, transactional email)", "business_reason": "Do not spend core-domain hours on solved categories.", "technical_reason": "Standard SDKs + well-documented failure modes.", "tradeoffs": [ "Vendor risk" ], "risks": [ "Vendor lock-in" ], "revisit_trigger": "Cost or reliability materially degrades." } ], "self_audit": { "scores": [ { "category": "Domain accuracy", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Ubiquitous language quality", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Subdomain classification quality", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Bounded context clarity", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Core domain focus", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Context map quality", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Aggregate design quality", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Invariant quality", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "AI-agent responsibility design", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Human review safety", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Data ownership clarity", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Integration protection", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Implementation feasibility", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Scalability", "score": 7, "weakness": "Single-region; single-reviewer bottleneck; monolith split not planned.", "improvement": "Add per-tenant AI queue + multi-reviewer routing at Phase 2." }, { "category": "Security and compliance", "score": 7, "weakness": "High-trust vertical needs Type II mapping and per-state controls earlier.", "improvement": "Map controls at Phase 1; commit to Type II by Phase 3." }, { "category": "Testing strategy", "score": 8, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." }, { "category": "Operational realism", "score": 7, "weakness": "Founder-led ops assumed through Phase 2; brittle to key-person absence.", "improvement": "Document runbooks; cross-train success + prompt-ops role by Phase 2." }, { "category": "MVP practicality", "score": 9, "weakness": "None material at this stage.", "improvement": "Maintain the current standard; re-audit after the first pilots land real data." } ], "weakest_parts": [ "Scalability plan assumes single reviewer per tenant through Phase 2", "Operational realism depends on founder-led ops", "Compliance framework depth for Type II" ], "biggest_assumptions": [ "The target audience will pay for evidence-linked, human-reviewed outputs over unverified AI generation.", "The workflow can be reconstructed from an owner-supplied evidence pack within one week per design partner.", "The vertical tolerates AI-assisted drafts when human review is explicit and audit-traceable." ], "highest_risk_decisions": [ "Modular monolith (ADR-001)", "Every-artifact reviewer signoff (ADR-005)", "Anti-corruption layer per external system (ADR-006)" ], "needs_domain_expert": [ "Senior title specialist to validate certification workflow ergonomics", "Vertical SME on jacket evidence taxonomy" ], "needs_legal": [ "Retraction workflow language", "DSAR SLA + state DMV-response runbook", "Public-claim policy for microsite content" ], "needs_prototype": [ "Drafter Agent accuracy on 20-case golden dataset", "Reviewer signoff UX end-to-end in ≤ 5 minutes per artifact", "Per-tenant retrieval isolation test" ], "validate_before_prod": [ "Named licensed reviewer + engagement letter on file", "Owner-action ledger populated per launch tenant", "OutputValidator false-negative rate acceptable", "Delivery failure alert path tested" ] }, "final_recommendations": [ "Ship a modular-monolith, evidence-linked, reviewer-gated vertical slice for PlateReady. Preserve the invariant that no certified packet leaves the system without Senior title specialist signoff. Do not launch commercially until owner-action facts close and at least one reviewer-signed certified packet is delivered.", "Do NOT default to microservices. Extract a module only when a specific pressure demands it.", "Do NOT allow AI outputs to leave AI Orchestration without OutputValidator pass and citation coverage.", "Do NOT ship any public claim on the PlateReady microsite while owner actions are open.", "Do NOT store roles on user/profile tables; use a dedicated roles table with server-side checks + RLS.", "DO wire the north-star + guardrail metrics before Phase 2 launch.", "DO capture every state transition as an append-only domain event; the audit trail is the product." ], "extensions": { "service_business_reality_check": { "is_service_business": true, "paid_outcome_clear": true, "workflow_present": true, "ai_native_fit_score": 8, "red_flags": [ "[PLACEHOLDER] owner to complete" ] }, "ai_native_fit": { "score": 8, "why": "Evidence-linked drafting + confidence-scored escalation is only economical with bounded AI orchestration. Pure-manual = uneconomic; pure-automated = undefensible.", "disqualifiers": [ "High-trust vertical: cannot ship without licensed reviewer signoff" ] }, "domain_evidence_register": [ { "claim": "PlateReady paid outcome is a reviewer-signed artifact", "evidence_type": "primary", "source": "Business Understanding + subdomain 'Service Fulfillment'", "strength": "strong", "gaps": "Confirm with 3 design-partner interviews" }, { "claim": "Reviewer signoff is legally / commercially required for defensibility", "evidence_type": "primary", "source": "Vertical shape + state-DMV archetype", "strength": "strong", "gaps": "Vertical-specific attestation standard citation" }, { "claim": "AI drafting materially reduces cycle time vs. pure manual", "evidence_type": "assumed", "source": "Category benchmark", "strength": "medium", "gaps": "Measure on internal golden dataset" }, { "claim": "Customer will supply structured intake within SLA", "evidence_type": "assumed", "source": "Prospect conversations (unverified)", "strength": "weak", "gaps": "Run 5 intake dry-runs with design partners" }, { "claim": "Per-tenant retrieval isolation prevents cross-tenant leakage", "evidence_type": "primary", "source": "Architecture (Knowledge Base context)", "strength": "strong", "gaps": "Add automated cross-tenant lookup test" }, { "claim": "Owner-action ledger blocks premature public release", "evidence_type": "primary", "source": "Compliance & Governance context invariants", "strength": "strong", "gaps": "None" }, { "claim": "Model + prompt versioning enables reproducible outputs", "evidence_type": "primary", "source": "AI Orchestration context", "strength": "strong", "gaps": "Evaluator regression thresholds not yet baselined" }, { "claim": "Cycle-time reduction supports premium pricing", "evidence_type": "assumed", "source": "Pricing hypothesis", "strength": "medium", "gaps": "Test with 3 pricing conversations" } ], "assumption_register": [ { "assumption": "The target audience will pay for evidence-linked, human-reviewed outputs over unverified AI generation.", "impact_if_wrong": "high", "how_to_validate": "Design-partner interview + measurement", "blocking": true }, { "assumption": "The workflow can be reconstructed from an owner-supplied evidence pack within one week per design partner.", "impact_if_wrong": "high", "how_to_validate": "Design-partner interview + measurement", "blocking": true }, { "assumption": "The vertical tolerates AI-assisted drafts when human review is explicit and audit-traceable.", "impact_if_wrong": "high", "how_to_validate": "Design-partner interview + measurement", "blocking": false }, { "assumption": "Single-tenant per customer is not required for the first cohort — logical isolation with row-level auth is acceptable.", "impact_if_wrong": "medium", "how_to_validate": "Instrument metric + review after Phase 1", "blocking": false }, { "assumption": "HTML-only blueprint can be upgraded to a manifest-backed run without material scope change.", "impact_if_wrong": "medium", "how_to_validate": "Instrument metric + review after Phase 1", "blocking": false }, { "assumption": "A licensed reviewer can be sourced and retained for this vertical", "impact_if_wrong": "severe", "how_to_validate": "Recruit + sign engagement letter before commercial launch", "blocking": true }, { "assumption": "External systems expose stable APIs with predictable failure modes", "impact_if_wrong": "medium", "how_to_validate": "Adapter contract tests + failure-injection", "blocking": false } ], "language_conflict_map": [ { "term": "Engagement", "meaning_a": "A signed billing contract", "context_a": "Billing & Revenue", "meaning_b": "An accepted unit of intake work", "context_b": "Sales & Intake", "resolution": "Billing owns 'Engagement'; Fulfillment uses vertical-specific intake noun." }, { "term": "Approval", "meaning_a": "Customer accepts a delivered draft", "context_a": "Client Delivery", "meaning_b": "Reviewer signs an artifact", "context_b": "Quality Assurance", "resolution": "QA uses 'Signoff'; Delivery uses 'Customer approval'." }, { "term": "Confidence", "meaning_a": "Model-assigned probability", "context_a": "AI Orchestration", "meaning_b": "Human legal/clinical confidence", "context_b": "Quality Assurance", "resolution": "Never conflate; always qualify (model_confidence vs reviewer_confidence)." } ], "build_buy_integrate": [ { "subdomain": "Service Fulfillment (evidence-linked drafting + review)", "decision": "build", "reason": "This is what customers pay for and what state DMVs inspect." }, { "subdomain": "AI Orchestration (bounded agents + retrieval)", "decision": "build", "reason": "The AI-native competitive edge lives here; misuse here creates every high-severity risk." }, { "subdomain": "Quality Assurance (reviewer signoff + retraction)", "decision": "build", "reason": "Signoff is the trust primitive of the whole business." }, { "subdomain": "Sales & Intake", "decision": "build", "reason": "Feeds Fulfillment; not the differentiator, but if broken, nothing else runs." }, { "subdomain": "Client Onboarding & Profile", "decision": "build", "reason": "One-time high-touch step per customer." }, { "subdomain": "Client Delivery & Success", "decision": "build", "reason": "Customer-visible surface; drives retention." }, { "subdomain": "Compliance & Governance", "decision": "build", "reason": "Cross-cuts every context; owns 'can we publicly claim this?'." }, { "subdomain": "Billing & Revenue", "decision": "buy", "reason": "Solved category; do not build." }, { "subdomain": "Identity & Access", "decision": "integrate", "reason": "Solved category." }, { "subdomain": "Knowledge Base & Retrieval", "decision": "build", "reason": "Feeds AI Orchestration; poor retrieval = poor drafts." }, { "subdomain": "Analytics & Reporting", "decision": "build", "reason": "Drives every operational decision." }, { "subdomain": "External Integrations (Anti-Corruption Layer)", "decision": "build", "reason": "External schemas must never leak into the core." } ], "core_protection_strategy": [ "Core contexts (Service Fulfillment, AI Orchestration, Quality Assurance) staffed before any generic subdomain work.", "Any change to a core aggregate requires a paired ADR + invariant test.", "Generic subdomains (Billing, Identity) are bought or integrated; never built in-house without a killer reason.", "Prompt-version rollout to core agents gated on Evaluator regression run.", "No feature flag may bypass the reviewer-signoff invariant." ], "boundary_stress_tests": [ { "scenario": "Customer requests changes to a delivered artifact", "contexts_touched": [ "Client Delivery", "Service Fulfillment", "Quality Assurance" ], "breaks_if": "Revision creates a new draft without re-triggering signoff", "verdict": "holds" }, { "scenario": "Reviewer identity changes mid-engagement", "contexts_touched": [ "Client Onboarding", "Quality Assurance" ], "breaks_if": "QA cached reviewer identity locally", "verdict": "adjust" }, { "scenario": "A destination state changes a titling rule mid-flight", "contexts_touched": [ "Compliance & Governance", "Knowledge Base" ], "breaks_if": "Retrieval index not reindexed within SLA", "verdict": "holds" }, { "scenario": "Owner marks an action resolved that is actually not", "contexts_touched": [ "Compliance & Governance" ], "breaks_if": "No re-verification step before release-decision flips", "verdict": "adjust" }, { "scenario": "AI produces high-confidence draft with wrong citation", "contexts_touched": [ "AI Orchestration", "Quality Assurance" ], "breaks_if": "OutputValidator does not check citation-to-claim linkage", "verdict": "holds" } ], "unresolved_ownership": [ { "concept": "Reviewer engagement letter", "candidates": [ "Client Onboarding", "Quality Assurance" ], "recommendation": "Own in Client Onboarding; QA references by id." }, { "concept": "Public claim / marketing site content", "candidates": [ "Compliance & Governance", "Client Delivery" ], "recommendation": "Compliance owns the release-decision; Delivery renders." }, { "concept": "Model + prompt cost attribution", "candidates": [ "AI Orchestration", "Billing & Revenue" ], "recommendation": "AI Orchestration owns raw run cost; Billing consumes rolled-up projections." } ], "published_language_contracts": [ { "producer": "Sales & Intake", "consumer": "Service Fulfillment", "contract": "EngagementAccepted", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Service Fulfillment", "consumer": "Quality Assurance", "contract": "DraftReady, ArtifactSigned", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "AI Orchestration", "consumer": "Service Fulfillment", "contract": "DraftProduced, EscalationRaised", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Knowledge Base & Retrieval", "consumer": "AI Orchestration", "contract": "DocIngested, IndexRebuilt", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Client Onboarding & Profile", "consumer": "Service Fulfillment", "contract": "TenantProvisioned, ReviewerRegistered", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Service Fulfillment", "consumer": "Client Delivery & Success", "contract": "ArtifactDelivered, DeliveryConfirmed", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Quality Assurance", "consumer": "Compliance & Governance", "contract": "RetractionFiled", "versioning": "SemVer on event schema; consumer contract tests in CI." }, { "producer": "Client Delivery & Success", "consumer": "Billing & Revenue", "contract": "DeliveryConfirmed", "versioning": "SemVer on event schema; consumer contract tests in CI." } ], "shared_kernel_warnings": [ "Shared kernel must remain small: Ids, Money, Tenant, Actor. Adding a domain concept here couples every context.", "Never share aggregates across contexts via shared kernel — publish an event or expose an application service.", "Any addition to /shared requires 2-context approval to prevent silent coupling." ], "aggregate_stress_tests": [ { "aggregate": "DealFileAggregate", "scenario": "Concurrent command on DealFileAggregate", "invariant_at_risk": "Every claim in a delivered artifact cites evidence", "verdict": "holds" }, { "aggregate": "CertifiedPacketAggregate", "scenario": "Concurrent command on CertifiedPacketAggregate", "invariant_at_risk": "A certified packet cannot be delivered without a valid Signoff", "verdict": "holds" }, { "aggregate": "SignoffAggregate", "scenario": "Concurrent command on SignoffAggregate", "invariant_at_risk": "Signature bound to a live authenticated session, not a form field", "verdict": "holds" }, { "aggregate": "RetractionAggregate", "scenario": "Concurrent command on RetractionAggregate", "invariant_at_risk": "A retraction requires Legal + Reviewer co-signature", "verdict": "holds" }, { "aggregate": "AgentRunAggregate", "scenario": "Concurrent command on AgentRunAggregate", "invariant_at_risk": "No output emitted without OutputValidator pass", "verdict": "holds" } ], "agent_stress_tests": [ { "agent": "Drafter Agent", "scenario": "Malformed / adversarial input to Drafter Agent", "failure_mode": "Prompt injection", "guardrail": "Structured-output schema", "verdict": "holds" }, { "agent": "Classifier Agent", "scenario": "Malformed / adversarial input to Classifier Agent", "failure_mode": "Wrong route → wrong reviewer", "guardrail": "Structured-output schema", "verdict": "holds" }, { "agent": "Evaluator Agent", "scenario": "Malformed / adversarial input to Evaluator Agent", "failure_mode": "Overfit to golden dataset", "guardrail": "Regression thresholds", "verdict": "holds" } ], "regulated_domain_handling": [ { "regime": "State motor-vehicle codes (e.g. TxDMV / FL HSMV / CA DMV)", "applies_because": "Submissions go directly to state DMVs", "controls": [ "Cited matrix rule per claim", "Senior-specialist certification" ], "evidence_required": [ "Rule-to-evidence map", "Submission receipts" ] } ], "unit_economics": { "price_model": "Subscription base + per-artifact fee", "unit_of_value": "Specialist-certified destination-state title packet", "gross_margin_pct": 62, "cost_drivers": [ "Reviewer hours per artifact", "AI model + retrieval cost", "External API + delivery cost", "Support + success" ], "breakeven_note": "Breakeven depends on reviewer throughput and AI acceptance rate; target ≥ 40% AI draft acceptance by month 6." }, "margin_leakage_map": [ { "leakage": "Reviewer over-editing AI drafts", "cause": "Low AI acceptance rate", "impact": "high", "mitigation": "Evaluator regression + prompt-owner accountability" }, { "leakage": "External API retries without backoff", "cause": "Poor adapter design", "impact": "medium", "mitigation": "Exponential backoff + circuit breaker" }, { "leakage": "Cross-tenant retrieval scan cost", "cause": "Missing partitioning", "impact": "high", "mitigation": "Per-tenant index partitions" }, { "leakage": "Silent delivery failure absorbing support time", "cause": "No adapter receipts", "impact": "medium", "mitigation": "Adapter receipts + 1h SLA alert" } ], "slop_findings": [ { "pattern": "generic 'dashboard'-only value prop", "status": "clean", "note": "Value prop is reviewer-signed artifact, not a dashboard." }, { "pattern": "AI-as-magic", "status": "clean", "note": "AI is bounded to drafting + validation; humans own signoff." }, { "pattern": "blockchain", "status": "clean", "note": "No blockchain-as-hype in derivation." }, { "pattern": "agent-first (agents replace humans)", "status": "clean", "note": "Every agent has forbidden actions + human escalation." }, { "pattern": "microservices by default", "status": "clean", "note": "ADR-001 chose modular monolith." }, { "pattern": "everything-is-core", "status": "clean", "note": "Generic subdomains explicitly marked buy/integrate." } ], "drift_checks": [ { "stage": "Business Truth Discovery", "status": "pass", "findings": [ "[PLACEHOLDER] owner to complete" ] }, { "stage": "Ubiquitous Language", "status": "pass", "findings": [] }, { "stage": "Strategic Subdomains", "status": "pass", "findings": [] }, { "stage": "Bounded Contexts", "status": "pass", "findings": [] }, { "stage": "Context Mapping", "status": "pass", "findings": [] }, { "stage": "Event Storming", "status": "pass", "findings": [] }, { "stage": "Commands/Events/Policies", "status": "pass", "findings": [] }, { "stage": "Tactical Model", "status": "pass", "findings": [] }, { "stage": "AI-Native Ops", "status": "pass", "findings": [] }, { "stage": "Human-in-the-Loop", "status": "pass", "findings": [] }, { "stage": "Evidence + Compliance", "status": "pass", "findings": [] }, { "stage": "Data Ownership", "status": "pass", "findings": [] }, { "stage": "Integration", "status": "pass", "findings": [] }, { "stage": "Application Use Cases", "status": "pass", "findings": [] }, { "stage": "Outcome Economics", "status": "pass", "findings": [] }, { "stage": "Technical Architecture", "status": "pass", "findings": [] }, { "stage": "Security + Governance", "status": "pass", "findings": [] }, { "stage": "Testing", "status": "pass", "findings": [] }, { "stage": "MVP Roadmap", "status": "pass", "findings": [] }, { "stage": "Scaling", "status": "pass", "findings": [] }, { "stage": "Risk", "status": "pass", "findings": [] }, { "stage": "ADRs", "status": "pass", "findings": [] }, { "stage": "Foundry Package", "status": "pass", "findings": [] }, { "stage": "Contradiction Scan", "status": "pass", "findings": [] }, { "stage": "Self-Audit", "status": "pass", "findings": [] } ], "gates": [ { "id": "domain", "title": "Domain Clarity", "passed": true, "checks": [ { "name": "Paid outcome present", "ok": true, "evidence": "business_understanding.paid_outcome" }, { "name": "≥3 actors identified", "ok": true, "evidence": "5 actors" } ] }, { "id": "core", "title": "Core Domain", "passed": true, "checks": [ { "name": "At least one core subdomain", "ok": true, "evidence": "Service Fulfillment (evidence-linked drafting + review), AI Orchestration (bounded agents + retrieval), Quality Assurance (reviewer signoff + retraction)" } ] }, { "id": "boundary", "title": "Boundary", "passed": true, "checks": [ { "name": "≥4 bounded contexts", "ok": true, "evidence": "11 contexts" }, { "name": "Every context has owned language", "ok": true, "evidence": "all populated" } ] }, { "id": "invariant", "title": "Invariant", "passed": true, "checks": [ { "name": "≥4 business invariants", "ok": true, "evidence": "9 invariants" } ] }, { "id": "ai-safety", "title": "AI Safety", "passed": true, "checks": [ { "name": "Every agent has forbidden actions", "ok": true, "evidence": "yes" }, { "name": "Every agent has escalation triggers", "ok": true, "evidence": "yes" } ] }, { "id": "buildability", "title": "Buildability", "passed": true, "checks": [ { "name": "MVP roadmap ≥2 phases", "ok": true, "evidence": "6 phases" } ] }, { "id": "anti-slop", "title": "Anti-Slop", "passed": true, "checks": [ { "name": "No slop patterns", "ok": true, "evidence": "slop_findings all clean/warn" }, { "name": "No failing contradictions", "ok": true, "evidence": "8 findings" } ] } ], "contradiction_scan": [ { "id": "INV-AGG-SignoffAggregate + RetractionAggregate", "severity": "warn", "message": "Invariant references aggregate 'SignoffAggregate + RetractionAggregate' not defined", "refs": [ "SignoffAggregate + RetractionAggregate" ] }, { "id": "INV-AGG-IndexShardAggregate", "severity": "warn", "message": "Invariant references aggregate 'IndexShardAggregate' not defined", "refs": [ "IndexShardAggregate" ] }, { "id": "INV-AGG-UserAggregate", "severity": "warn", "message": "Invariant references aggregate 'UserAggregate' not defined", "refs": [ "UserAggregate" ] }, { "id": "CMD-EVT-OpenIntake-IntakeRejected", "severity": "info", "message": "Command OpenIntake references event 'IntakeRejected' not present in domain_events", "refs": [ "OpenIntake", "IntakeRejected" ] }, { "id": "CMD-EVT-AttachEvidence-EvidenceRejected", "severity": "info", "message": "Command AttachEvidence references event 'EvidenceRejected' not present in domain_events", "refs": [ "AttachEvidence", "EvidenceRejected" ] }, { "id": "CMD-EVT-DeliverCertifiedPacket-DeliveryFailed", "severity": "info", "message": "Command DeliverCertifiedPacket references event 'DeliveryFailed' not present in domain_events", "refs": [ "DeliverCertifiedPacket", "DeliveryFailed" ] }, { "id": "CMD-EVT-ResolveOwnerAction-OwnerActionRejected", "severity": "info", "message": "Command ResolveOwnerAction references event 'OwnerActionRejected' not present in domain_events", "refs": [ "ResolveOwnerAction", "OwnerActionRejected" ] }, { "id": "CMD-EVT-FileRetraction-RetractionRejected", "severity": "info", "message": "Command FileRetraction references event 'RetractionRejected' not present in domain_events", "refs": [ "FileRetraction", "RetractionRejected" ] } ], "rubric": { "categories": [ { "category": "Domain accuracy", "score": 8, "min": 7, "passed": true }, { "category": "Ubiquitous language quality", "score": 8, "min": 7, "passed": true }, { "category": "Subdomain classification quality", "score": 8, "min": 7, "passed": true }, { "category": "Bounded context clarity", "score": 9, "min": 7, "passed": true }, { "category": "Core domain focus", "score": 9, "min": 7, "passed": true }, { "category": "Context map quality", "score": 8, "min": 7, "passed": true }, { "category": "Aggregate design quality", "score": 8, "min": 7, "passed": true }, { "category": "Invariant quality", "score": 9, "min": 7, "passed": true }, { "category": "AI-agent responsibility design", "score": 9, "min": 7, "passed": true }, { "category": "Human review safety", "score": 9, "min": 7, "passed": true }, { "category": "Data ownership clarity", "score": 8, "min": 7, "passed": true }, { "category": "Integration protection", "score": 8, "min": 7, "passed": true }, { "category": "Implementation feasibility", "score": 8, "min": 7, "passed": true }, { "category": "Scalability", "score": 7, "min": 7, "passed": true }, { "category": "Security and compliance", "score": 7, "min": 7, "passed": true }, { "category": "Testing strategy", "score": 8, "min": 7, "passed": true }, { "category": "Operational realism", "score": 7, "min": 7, "passed": true }, { "category": "MVP practicality", "score": 9, "min": 7, "passed": true } ], "pass": true, "average": 8.2 }, "foundry_package": { "version": "1.0.0", "checksum": "bec1171d", "counts": { "subdomains": 12, "bounded_contexts": 11, "aggregates": 8, "events": 8, "commands": 7, "policies": 5, "ai_agents": 3, "invariants": 9, "integrations": 4, "adrs": 8 }, "subset": { "subdomains": [ "Service Fulfillment (evidence-linked drafting + review)", "AI Orchestration (bounded agents + retrieval)", "Quality Assurance (reviewer signoff + retraction)", "Sales & Intake", "Client Onboarding & Profile", "Client Delivery & Success", "Compliance & Governance", "Billing & Revenue", "Identity & Access", "Knowledge Base & Retrieval", "Analytics & Reporting", "External Integrations (Anti-Corruption Layer)" ], "bounded_contexts": [ "Service Fulfillment", "AI Orchestration", "Quality Assurance", "Compliance & Governance", "Sales & Intake", "Client Onboarding & Profile", "Client Delivery & Success", "Knowledge Base & Retrieval", "Billing & Revenue", "Identity & Access", "Analytics & Reporting" ], "aggregates": [ "DealFileAggregate", "CertifiedPacketAggregate", "SignoffAggregate", "RetractionAggregate", "AgentRunAggregate", "OwnerActionLedgerAggregate", "TenantAggregate", "DeliveryAggregate" ], "events": [ "dealFileAccepted", "EvidenceCollected", "DraftReady", "EscalationRaised", "ReviewerSigned", "ArtifactDelivered", "OwnerActionResolved", "RetractionFiled" ], "commands": [ "OpenIntake", "AttachEvidence", "StartAgentRun", "ApproveArtifact", "DeliverCertifiedPacket", "ResolveOwnerAction", "FileRetraction" ], "policies": [ "Auto-request signoff on coverage complete", "Escalate on low confidence", "Block delivery on open compliance blocker", "Retract on material finding", "Alert on delivery failure" ], "ai_agents": [ "Drafter Agent", "Classifier Agent", "Evaluator Agent" ], "invariants": [ "A certified packet cannot be delivered without a valid Reviewer signoff.", "Every claim in a delivered artifact cites at least one evidence item.", "A signature is bound to a live authenticated session, not a form field.", "Signed artifacts are immutable; corrections go through Retraction.", "No AI output leaves AI Orchestration without OutputValidator pass.", "Retrieval is scoped to a single tenant partition per call.", "Release cannot flip to 'ready' with open blocking owner actions.", "Every tenant has at least one named reviewer with valid credential.", "Roles are stored in a dedicated table and checked server-side." ], "integrations": [ "State DMV portals (webDEALER/ERT)", "Dealer DMS aged-title exports", "NMVTIS/brand-check API", "OpenAI / Anthropic API" ], "adrs": [ "ADR-001", "ADR-002", "ADR-003", "ADR-004", "ADR-005", "ADR-006", "ADR-007", "ADR-008" ] } } } }, "ddd_coverage": { "slug": "dealer-out-of-state-title-registration-desk", "total": 20, "passed": 20, "pct": 100, "checks": [ { "key": "actors", "label": "Actors", "count": 5, "min": 3, "ok": true, "gate": "domain", "unblock": "Not needed — check passes at current counts." }, { "key": "glossary", "label": "Glossary", "count": 8, "min": 6, "ok": true, "gate": "domain", "unblock": "Not needed — check passes at current counts." }, { "key": "decisions", "label": "Business decisions", "count": 5, "min": 4, "ok": true, "gate": "domain", "unblock": "Not needed — check passes at current counts." }, { "key": "events", "label": "Domain events", "count": 8, "min": 6, "ok": true, "gate": "domain", "unblock": "Not needed — check passes at current counts." }, { "key": "subdomains", "label": "Subdomains", "count": 12, "min": 8, "ok": true, "gate": "core", "unblock": "Not needed — check passes at current counts." }, { "key": "bcs", "label": "Bounded contexts", "count": 11, "min": 4, "ok": true, "gate": "boundary", "unblock": "Not needed — check passes at current counts." }, { "key": "ctx_map", "label": "Context map", "count": 11, "min": 3, "ok": true, "gate": "boundary", "unblock": "Not needed — check passes at current counts." }, { "key": "event_storm", "label": "Event storm rows", "count": 13, "min": 6, "ok": true, "gate": "boundary", "unblock": "Not needed — check passes at current counts." }, { "key": "aggregates", "label": "Aggregates", "count": 8, "min": 3, "ok": true, "gate": "invariant", "unblock": "Not needed — check passes at current counts." }, { "key": "invariants", "label": "Invariants", "count": 9, "min": 4, "ok": true, "gate": "invariant", "unblock": "Not needed — check passes at current counts." }, { "key": "ai_agents", "label": "AI agents", "count": 3, "min": 2, "ok": true, "gate": "ai-safety", "unblock": "Not needed — check passes at current counts." }, { "key": "use_cases", "label": "Use cases", "count": 3, "min": 3, "ok": true, "gate": "buildability", "unblock": "Not needed — check passes at current counts." }, { "key": "evidence_reg", "label": "Evidence register", "count": 8, "min": 5, "ok": true, "gate": "domain", "unblock": "Attach or verify a domain-evidence claim (source + strength)." }, { "key": "assumptions", "label": "Assumption register", "count": 7, "min": 4, "ok": true, "gate": "domain", "unblock": "Log and validate a blocking assumption in the evidence register." }, { "key": "stress_boundary", "label": "Boundary stress tests", "count": 5, "min": 3, "ok": true, "gate": "boundary", "unblock": "Resolve an unresolved-ownership scenario before wiring boundary evidence." }, { "key": "stress_agg", "label": "Aggregate stress tests", "count": 5, "min": 3, "ok": true, "gate": "invariant", "unblock": "Add or verify an aggregate invariant enforcement test." }, { "key": "stress_agent", "label": "Agent stress tests", "count": 3, "min": 2, "ok": true, "gate": "ai-safety", "unblock": "Attach an AI-safety guardrail evidence item for the agent." }, { "key": "gates_pass", "label": "Hard gates passing", "count": 7, "min": 7, "ok": true, "unblock": "One or more hard gates are failing — see failing gates below." }, { "key": "rubric", "label": "Extended rubric pass", "count": 1, "min": 1, "ok": true, "gate": "buildability", "unblock": "Raise weakest rubric category by attaching evidence for the linked concern." }, { "key": "foundry", "label": "Foundry package", "count": 11, "min": 4, "ok": true, "gate": "buildability", "unblock": "Foundry package under-populated — regenerate blueprint via GitHub sync." } ], "failingGates": [ "[PLACEHOLDER] owner to complete" ] }, "architecture": { "slug": "dealer-out-of-state-title-registration-desk", "archetypes": [ "regulated system", "CRUD/workflow application", "internal operations platform" ], "archetype_impact": "State-scoped scope is a global query parameter — every read/write is scoped by destination state + deal file window, not just tenant.", "personality": [ "workflow-heavy", "cost-sensitive", "highly regulated", "highly secure" ], "forces_ranked": [ { "force": "compliance", "why": "Regulated verticals gate release; the architecture must prove, not assert, compliance." }, { "force": "auditability", "why": "Every release decision, every evidence toggle, must be defensible in review." }, { "force": "reliability", "why": "A broken blueprint is a broken release gate — availability is a product feature." }, { "force": "data integrity", "why": "Evidence is the product; a corrupted citation is a shipped defect." }, { "force": "maintainability", "why": "One team maintains dozens of blueprints; the shape must be identical across them." } ], "tradeoffs": [ "Prioritizing auditability slows raw throughput — accepted; the product IS the audit trail.", "Choosing a modular monolith trades independent scaling for a single deploy story — accepted while the team is small.", "Using managed Cloud primitives trades some portability for zero ops — accepted; data is portable, runtime is not the moat." ], "quality_scenarios": [ { "attribute": "Performance (interactive p95)", "target": "600 ms on Blueprint detail routes", "assumption": "Measured from Cloud edge, warm cache." }, { "attribute": "Availability", "target": "99.5% (with submission-window freeze protection)", "assumption": "Rolling 30-day window; excludes announced maintenance." }, { "attribute": "RTO", "target": "24h" }, { "attribute": "RPO", "target": "24h (daily backups)" }, { "attribute": "Latency (edge function warm)", "target": "≤ 800ms p95 excluding upstream AI calls" }, { "attribute": "Data durability", "target": "11 nines via managed Postgres + storage replication" }, { "attribute": "Security", "target": "OWASP ASVS L1 baseline" }, { "attribute": "Auditability", "target": "100% of release decisions + evidence toggles logged with actor + timestamp" }, { "attribute": "Maintainability", "target": "New blueprint reaches validation-microsite state in ≤ 1 working session" }, { "attribute": "Deployment frequency", "target": "≥ 5 deploys/week without incident" }, { "attribute": "Observability", "target": "Every edge function emits correlationId; retries + phases visible in diagnostics drawer" }, { "attribute": "Cost envelope", "target": "Idle per-blueprint cost ≈ $0; active < $5/month at MVP traffic" }, { "attribute": "Scalability", "target": "Horizontal by blueprint count; single blueprint sized for < 10 req/s sustained" } ], "options": [ { "style": "simple monolith", "fits_when": "Single team, low traffic, no independent scaling concerns.", "fits_here": "Matches the per-blueprint scope — one microsite, one schema, one code path.", "wrong_here": "Would couple every blueprint into a single deploy — not acceptable at network scale.", "complexity": "low", "cost": "low", "ops_burden": "low", "security_impact": "Small surface, single audit boundary.", "scaling_path": "Vertical scale only; hits ceiling on team velocity, not compute.", "team_fit": "Ideal for one dev; fine at MVP.", "recommended": false }, { "style": "modular monolith", "fits_when": "Multiple bounded contexts but shared deploy lifecycle acceptable.", "fits_here": "Each blueprint is a module inside the network shell; shared shell, isolated data.", "wrong_here": "Wrong only if a blueprint needs independent SLOs — none currently do.", "complexity": "moderate", "cost": "low", "ops_burden": "low", "security_impact": "Single trust boundary; row-level isolation carries the tenancy load.", "scaling_path": "Modules become services only when SLOs or teams diverge.", "team_fit": "Best fit for a small team maintaining many blueprints.", "recommended": true }, { "style": "serverless", "fits_when": "Bursty, per-request workloads with idle-to-zero cost targets.", "fits_here": "Edge functions already handle sync, docs, legal, seed articles, integrity — pay-per-invoke.", "wrong_here": "Wrong for long-running orchestrations; IDLE_TIMEOUT already bit us on legal docs.", "complexity": "moderate", "cost": "low", "ops_burden": "moderate", "security_impact": "Function-scoped IAM; secrets via managed vault.", "scaling_path": "Auto; watch cold-start p95 and per-invocation cost.", "team_fit": "Good — team already ships functions weekly.", "recommended": false }, { "style": "microservices", "fits_when": "Multiple teams, divergent SLOs, independent release cadence required.", "fits_here": "Nothing here justifies it; single team, single deploy cadence, shared data plane.", "wrong_here": "Adds network, discovery, deploy topology, and observability cost with zero product benefit.", "complexity": "very high", "cost": "high", "ops_burden": "high", "security_impact": "Bigger attack surface, more inter-service auth to get right.", "scaling_path": "Best-in-class if the org can afford it.", "team_fit": "Wrong for this team.", "recommended": false }, { "style": "event-driven", "fits_when": "Async fan-out, decoupled producers/consumers, replayable history required.", "fits_here": "Only the sync + integrity pipeline is fan-out; keep it as background jobs, not a broker.", "wrong_here": "Broker + schema registry + DLQ topology is overkill for current volumes.", "complexity": "high", "cost": "moderate", "ops_burden": "high", "security_impact": "Extra ACLs; message-level auth needed.", "scaling_path": "Excellent for future audit-log fan-out, revisit at 10x volume.", "team_fit": "Team can operate a small in-process queue; not a full broker yet.", "recommended": false }, { "style": "workflow/orchestration", "fits_when": "Long, multi-step, resumable pipelines with human-in-the-loop steps.", "fits_here": "Blueprint pipeline (sources → articles → integrity → smoke test) already smells like this.", "wrong_here": "Full engine (Temporal/Airflow) is heavy; a typed in-app queue with retries covers today's needs.", "complexity": "high", "cost": "moderate", "ops_burden": "moderate", "security_impact": "Central choke point — must be hardened.", "scaling_path": "Adopt engine once we cross ~10 concurrent long-running jobs per blueprint.", "team_fit": "Would require operator ramp-up.", "recommended": false } ], "chosen_style": "modular monolith", "chosen_rationale": "Modular monolith with edge functions for bursty AI/generation — one audit boundary, low ops burden, easy per-team ownership.", "rejected": [ { "style": "microservices", "why_rejected": "Adds network, discovery, deploy topology, and observability cost with zero product benefit." }, { "style": "event-driven", "why_rejected": "Broker + schema registry + DLQ topology is overkill for current volumes." } ], "target": { "overview": "React shell → Lovable Cloud (Postgres + Auth + Storage + Edge Functions). Every blueprint is a module inside the shell; per-vertical differences live in derived DNA, not in separate deploys. Compliance posture: Domain-specific (state submissions, attestation signers, retention schedules).", "frontend": "Vite + React + TypeScript + Tailwind + shadcn primitives; per-blueprint themed via Design DNA; job queue for background pipelines; URL-persisted filter state on audit + diagnostics.", "backend": "Deno-based edge functions per capability. Long generations split into per-item endpoints to stay under IDLE_TIMEOUT.", "data": "Managed Postgres with RLS + JSONB for shape drift. Object storage for source files + generated artifacts.", "api": "REST-ish RPC over edge functions with typed payloads; correlationId on every call for retry/diagnostics.", "authn_authz": "Managed OAuth (Google default). Roles in a dedicated user_roles table + has_role() SECURITY DEFINER function referenced by RLS policies.", "integrations": "GitHub (public read for sync + sources), Lovable AI Gateway (all LLM calls), Cloud Storage (artifacts). No third-party CRM/email yet.", "background_jobs": "blueprintJobQueue in-app: per-slug concurrency limit, exponential backoff + jitter, cancel + invalidate, retention of last error diagnostics.", "object_storage": "Cloud Storage buckets scoped per blueprint slug; signed URLs for artifact download.", "notifications": "In-app toasts + audit trail entries. Email/webhook deferred until owners request it.", "search": "Postgres FTS on blueprint titles + evidence claims; client-side filter for audit trail. Dedicated index deferred.", "analytics": "Lightweight event log in Postgres; dashboard-grade analytics deferred until we have a paying tenant.", "ai": "not applicable", "observability": "correlationId per request, per-phase timings, retry timeline in diagnostics drawer, per-blueprint pipeline status panel, JSON report export.", "deployment": "Preview + Production environments; edge functions deploy with the app; Postgres migrations shipped via managed migration tool.", "security": "RLS on every public table; roles in user_roles; secrets in managed vault; OWASP ASVS L1 baseline.", "dr": "Daily backups; restore drill twice/year." }, "modules": [ { "name": "Blueprint Core", "responsibility": "Owns the SeedBusiness catalog, release decisions, evidence register, owner actions.", "owned_data": [ "seed business rows", "release_decision", "evidence items", "owner-action state" ], "entities": [ "SeedBusiness", "EvidenceItem", "OwnerAction", "ReleaseDecision" ], "interfaces": [ "React store (StoreProvider)", "public read via microsite route" ], "depends_on": [ "Content Pipeline (for source files + articles)", "Cloud auth" ], "events_produced": [ "release.decision.changed", "evidence.status.changed", "owner.action.resolved" ], "events_consumed": [ "sync.blueprint.applied", "integrity.check.completed" ], "failure_risks": [ "Duplicate slug in seed → React key crash (mitigated by dedupe in mergedSeed)", "Evidence drift after sync" ], "scaling": "Bounded by SEED size; irrelevant even at 10x.", "future_split_trigger": "Split out Blueprint Core into an independent deployment when its throughput or a distinct scaling profile justifies it; not warranted pre-revenue." }, { "name": "Content Pipeline", "responsibility": "Fetches GitHub sources, generates docs/seed articles, runs citation integrity, per slug with concurrency + backoff.", "owned_data": [ "blueprint_sources", "blueprint_seed_articles", "job status per slug", "integrity results" ], "entities": [ "SourceFile", "SeedArticle", "IntegrityReport", "JobState" ], "interfaces": [ "blueprintJobQueue API", "edge functions: fetch-blueprint-sources, generate-seed-articles, generate-blueprint-docs" ], "depends_on": [ "Cloud edge functions", "AI Gateway", "GitHub public read" ], "events_produced": [ "sources.fetched", "articles.generated", "integrity.completed", "cache.invalidated" ], "events_consumed": [ "blueprint.cache.invalidate" ], "failure_risks": [ "Edge IDLE_TIMEOUT on long generations (mitigated: per-doc endpoints + retries)", "Upstream AI 5xx storms" ], "scaling": "Concurrency + backoff configurable in UI; scales with edge function limits.", "future_split_trigger": "If cross-blueprint queueing coordination is needed, promote to a shared job service." }, { "name": "Runtime & Capabilities", "responsibility": "Per-blueprint runtime modules — verification, SEO, legal docs, chatbot — with retry + diagnostic history.", "owned_data": [ "capability status per slug", "runtime module errors", "chatbot threads + FAQ" ], "entities": [ "CapabilityStatus", "RuntimeError", "ChatMessage" ], "interfaces": [ "React Runtime tab", "edge functions: verify-blueprint, generate-seo-posts, generate-legal-docs/*, blueprint-chat" ], "depends_on": [ "Content Pipeline (grounding)", "AI Gateway" ], "events_produced": [ "capability.status.changed", "runtime.error.recorded" ], "events_consumed": [ "cache.invalidated" ], "failure_risks": [ "AI provider outage", "Prompt drift causing ungrounded output" ], "scaling": "Per-slug; independent of network size.", "future_split_trigger": "Split out Runtime & Capabilities into an independent deployment when its throughput or a distinct scaling profile justifies it; not warranted pre-revenue." }, { "name": "Sync & Rollback", "responsibility": "Daily GitHub sync of blueprint definitions with dry-run, partial-apply, and server-backed rollback of last snapshot.", "owned_data": [ "sync_runs", "sync_snapshots per slug", "audit_trail" ], "entities": [ "SyncRun", "SyncDiff", "SyncSnapshot", "AuditEntry" ], "interfaces": [ "/github-sync page", "edge functions: github-sync-blueprints, rollback-blueprint-sync" ], "depends_on": [ "Blueprint Core", "Cloud storage for snapshots" ], "events_produced": [ "sync.run.completed", "sync.blueprint.applied", "sync.blueprint.rolled_back" ], "events_consumed": [], "failure_risks": [ "Partial apply leaving mixed state (mitigated by per-blueprint snapshots)", "Audit trail size growth" ], "scaling": "Paginate audit trail; snapshot retention window is finite.", "future_split_trigger": "Split out Sync & Rollback into an independent deployment when its throughput or a distinct scaling profile justifies it; not warranted pre-revenue." }, { "name": "Design & Architecture DNA", "responsibility": "Deterministic per-blueprint design + architecture briefs used to gate release readiness.", "owned_data": [ "derived only — no persistence" ], "entities": [ "DesignDNA", "ArchitectureDNA" ], "interfaces": [ "React panels in Business Detail" ], "depends_on": [ "Blueprint Core" ], "events_produced": [], "events_consumed": [], "failure_risks": [ "Vertical → profile drift if new verticals are not mapped" ], "scaling": "Pure functions; free.", "future_split_trigger": "Split out Design & Architecture DNA into an independent deployment when its throughput or a distinct scaling profile justifies it; not warranted pre-revenue." } ], "data_architecture": { "primary_db": "Managed Postgres (Cloud)", "secondary": [ "Object storage for artifacts + snapshots", "Client localStorage for UI state (filters, drawer state) — never for auth" ], "cache": "React Query + module-level memoization; no dedicated cache service.", "search": "Postgres FTS on titles + evidence; consider pg_trgm on slugs.", "vector": "not applicable", "object_storage": "Per-slug prefixes; lifecycle rules to prune stale sync snapshots.", "schema_strategy": "Normalized core + JSONB for evolving shapes (evidence details, capability status).", "migrations": "Forward-only migrations reviewed in PR; every CREATE TABLE ships GRANTs + RLS enable + policies in the same migration.", "backups": "Managed daily backups with 30-day retention.", "retention": "Audit trail retained ≥ 1y; sync snapshots retained 90d; error diagnostics retained 30d.", "audit_logs": "audit_trail table + append-only pattern; export CSV from UI.", "soft_delete": "Soft-delete evidence via status transition; hard-delete only via owner-initiated purge.", "privacy": "Only owner-supplied facts persist; state submissions, attestations, DMV correspondence handled per vertical policy.", "encryption": "TLS 1.2+ in transit; AES-256 at rest via managed storage.", "multi_tenancy": "Row-level tenancy keyed on auth.uid() + blueprint slug; RLS policies enforce isolation." }, "api": { "style": "REST-ish RPC over edge functions with JSON payloads; typed client wrappers.", "public_vs_internal": "Public microsite reads via Postgres RLS-protected queries; internal capability calls via authenticated edge functions.", "versioning": "Version via function name suffix (v1, v2) when breaking; additive changes preferred.", "rate_limiting": "Per-user + per-slug in edge functions; UI-level concurrency caps for AI calls.", "idempotency": "Sync + rollback carry an idempotency key; retries safe.", "pagination": "Cursor pagination on audit trail; offset paging tolerated on small lists.", "error_format": "{ code, message, correlationId, retryable, details? } — normalized in client.", "webhook_security": "HMAC-signed webhooks (deferred until we accept inbound webhooks).", "retries": "Exponential backoff + jitter, capped attempts, respect idempotency keys.", "contract_testing": "Zod schemas shared between client + edge; smoke test runner exercises each endpoint.", "backward_compat": "Additive fields only; deprecations announced in audit trail before removal.", "contract_testing_plan": "Intake, source-result, and delivery payload schemas are contract-tested per consumer; the JSON contract between AI layers is schema-pinned and versioned." }, "security": { "authn": "Managed OAuth (Google default). Session in httpOnly cookie / managed client storage.", "authz": "user_roles table + has_role() SECURITY DEFINER, referenced from RLS policies. Never store roles on profiles.", "tenant_isolation": "RLS on every public table; every query filters by auth.uid() or by an explicit owner grant.", "secrets": "Managed vault; never in client bundle; edge functions read via runtime env.", "encryption": "TLS in transit; AES-256 at rest; column-level encryption only when regulation requires.", "session": "Short-lived access tokens + refresh rotation; SSR cookie parity for edge routes.", "input_validation": "Zod schemas at the edge boundary; reject on unknown fields.", "api_protection": "Rate limits + WAF rules on public endpoints; correlationId logging for abuse forensics.", "audit_log": "Every release decision, evidence toggle, sync, and rollback records actor + timestamp + before/after.", "admin_access": "Admin actions gated behind role check + two-key confirmation on destructive operations.", "supply_chain": "Lockfile pinning + weekly dependency scan; SBOM produced on release.", "threat_model": [ "Prompt injection via ingested source files → sanitize + refuse instructions from ingested content.", "Cross-tenant read via missing RLS on new table → migration checklist blocks merge.", "Rollback abuse to overwrite recent legitimate edits → rollback preview + confirm-typed pattern.", "AI cost DOS by repeated regeneration → per-slug rate limits + concurrency cap." ], "abuse_cases": [ "Malicious owner uploads privileged content into a public microsite field.", "Sync run tampered with to inject a slug that overlaps a real blueprint.", "Attacker triggers regeneration loop to drive AI cost." ], "zero_trust": "Every service call authenticates; no implicit trust between edge functions.", "asvs_notes": "OWASP ASVS L1 baseline." }, "reliability": { "failure_modes": [ "Edge function IDLE_TIMEOUT on long AI generations.", "Upstream AI provider 5xx / rate limit.", "GitHub API rate limit during sync.", "Postgres connection saturation during sync fan-out." ], "graceful_degradation": "Runtime tab modules degrade independently; microsite serves cached last-known-good content when generation fails.", "retry_policy": "Exponential backoff + jitter, max 5 attempts, respect Retry-After.", "timeouts": "Edge function ≤ 120s wall clock (safety margin under 150s limit); client fetch ≤ 60s per call.", "circuit_breaker": "Client-side per-endpoint breaker: after 3 consecutive IDLE_TIMEOUTs, pause 5m and surface to UI.", "queueing": "In-app blueprintJobQueue with concurrency limits per slug.", "idempotency": "Sync + rollback idempotent via key; generation endpoints idempotent per (slug, doc_key).", "dlq": "Failed jobs recorded in error diagnostics; user re-triggers manually (no auto-DLQ needed at current volume).", "transactions": "Multi-row writes wrapped in single transaction; audit entry written in the same transaction as the mutation.", "dr": "Daily backup + semi-annual restore drill.", "incident_response": "correlationId in every log line; on-call runbook per capability module; smoke test replays post-incident.", "slos": [ { "name": "Interactive p95", "target": "600 ms on blueprint detail" }, { "name": "Availability", "target": "99.5% (with submission-window freeze protection)" }, { "name": "Sync success rate", "target": "≥ 99% per daily run over rolling 7 days" }, { "name": "Generation success rate", "target": "≥ 95% per doc across last 7d (excludes provider outages)" } ] }, "scaling": { "mvp_can_stay_simple": [ "Single Postgres, single region.", "No dedicated search or vector index.", "In-app job queue; no message broker." ], "modular_now": [ "Content Pipeline is already isolated behind blueprintJobQueue — future extraction is a 1-day job.", "Runtime capabilities are one function per module — swap in isolation." ], "deferrable": [ "Workflow engine (Temporal/Airflow).", "Vector DB / RAG.", "Multi-region replication.", "Feature flag service (env-based toggle covers MVP)." ], "breaks_first": "Edge function IDLE_TIMEOUT under multi-doc generation — already addressed by per-doc endpoints; watch for regression.", "db_path": "Vertical scale → read replica → partition by tenant if a single tenant dominates load.", "jobs_path": "In-app queue → dedicated worker → workflow engine, gated by concurrency + resumability need.", "cache_path": "React Query only → HTTP cache headers → CDN edge cache for microsite content.", "search_path": "Postgres FTS → pg_trgm → dedicated search only when p95 breaches SLO.", "files_path": "Managed object storage → CDN → per-region cache if traffic warrants.", "api_path": "Vertical edge function scale → per-capability autoscaling → extract hot module to its own service.", "multi_region": "Not planned; introduce only on customer contract with residency requirement.", "cost_control": "Per-blueprint AI budget, concurrency cap, smoke-test cache; monthly cost review with per-blueprint attribution." }, "ai": { "provider": "Frontier LLM via API with provider-agnostic prompt contracts; a second vendor is configured for failover so a released deliverable never depends on a single model.", "prompt_mgmt": "Extraction, drafting, and matrix prompts are held in versioned files with eval-gated deploys and one-step rollback; prompt changes require diff review.", "rag": "A versioned, jurisdiction-scoped rule pack for Automotive title & registration operations is retrieved with source-scoped filters; drafting is grounded and citation-anchored to the source text, never free-form generation.", "vector": "Not warranted pre-revenue — the rule pack is small and structured, so section/keyword lookups suffice until a larger corpus justifies similarity search.", "embeddings": "Deferred with the vector store; rule-pack keys are structured (element, source, subsection), not semantic.", "eval": "A gold set of specialist-released files measures element-extraction F1 and completeness-gate agreement per model release; accuracy vs specialist labels is reviewed on a fixed cadence.", "hitl": "Specialist release is never automated; a domain expert signs off on the exception queue, with sampling QA on a fraction of outputs and expert red-team on the first releases.", "guardrails": "Field-locked templates, source-tie reconciliation, and completeness rules mean a draft missing a required field emits a MISSING_ELEMENT exception rather than inventing content.", "prompt_injection": "Source documents are treated as data, never instructions; the red-team suite includes injected-instruction files disguised as legitimate inputs.", "leakage": "Client and subject identifiers are scoped per case; retrieval is scoped per client; provider training-use is disabled; there is no cross-client corpus.", "fallback": "A manual specialist workbench runbook plus the second LLM vendor keep production moving if the primary model is unavailable.", "latency_cost": "Inference cost per deliverable is bounded at launch and trends down with volume; the standard SLA leaves generous headroom over model latency.", "memory": "Agents are stateless per case; durable knowledge lives in the versioned rule pack and SOP library, not in model memory.", "tool_permissions": "The prompt runner has no tool access beyond returning JSON; search ordering, document assembly, and delivery are deterministic code.", "auditability": "Every prompt+output pair is logged to the per-case audit trail with version tags alongside the specialist release record.", "citation": "Every drafted element carries the source provision it satisfies, and every matrix entry carries the search or record it came from." }, "devops": { "environments": [ "Preview (per branch)", "Production" ], "cicd": "Lovable build pipeline; deploys on merge; edge functions ship atomically with the app.", "iac": "Cloud managed; migrations + config in-repo.", "secrets": "Managed vault; separate values per environment.", "preview_envs": "Automatic per branch; seeded with anonymized fixtures.", "migrations": "Forward-only; migrations reviewed for GRANT + RLS + policies; every table gated by the migration checklist.", "rollback": "App: redeploy previous build. Data: server-backed rollback per blueprint via rollback-blueprint-sync.", "release_style": "Continuous deploy with feature flags; canary only when a change touches shared shell.", "feature_flags": "Env-based booleans at MVP; consider a flag service when we have > 20 flags in flight.", "monitoring": "Cloud platform metrics + per-function logs + client error reporting.", "alerting": "SLO burn-rate alerts + IDLE_TIMEOUT rate alert + AI cost anomaly alert.", "logs": "Structured JSON with correlationId; retained per platform defaults.", "error_tracking": "Client-side error capture wired to console + in-app diagnostics drawer.", "uptime": "Synthetic checks on microsite + shell login every 5 minutes.", "cost_monitoring": "Per-blueprint cost view; alert on 3x baseline over 24h." }, "testing": { "unit": "Vitest for pure derivations (DNA, business helpers).", "integration": "Edge function contract tests with recorded fixtures.", "contract": "Zod schemas shared client + edge; smoke test runner as continuous contract check.", "e2e": "Playwright against localhost preview for critical flows (sign in, evidence toggle, sync apply).", "security": "Weekly dependency scan; RLS policy audit script; abuse-case checklist per release.", "a11y": "Axe checks + keyboard-only smoke on shell components; WCAG 2.2 AA target.", "load": "k6 scenarios against edge functions before enabling a new capability network-wide.", "chaos": "Manual fault injection on AI provider (simulate 500s) during release rehearsal.", "migration": "Every migration runs in preview + dry-run on prod snapshot before apply.", "backup_restore": "Semi-annual restore drill.", "ai_eval": "not applicable", "test_data": "Deterministic fixtures per vertical; no real PHI/PII ever in fixtures." }, "observability": { "logs": "Structured JSON with correlationId, phase, attempt, doc_key, slug.", "metrics": "Per-endpoint latency, error rate, retry count, AI token spend.", "traces": "Cross-function trace via correlationId propagation.", "audit_events": "Release decision, evidence toggle, sync, rollback, cache invalidation.", "business_events": "Blueprint promoted to ready, first microsite view, first customer-visible export.", "error_tracking": "In-app diagnostics drawer + persistent per-slug error history.", "security_monitoring": "Failed auth + rate-limit breach + admin action logs.", "cost_monitoring": "Per-blueprint + per-capability cost attribution.", "dashboards": [ "SLO burn", "AI cost per blueprint", "Sync success rate", "Generation success rate" ], "alert_thresholds": [ "IDLE_TIMEOUT rate > 3/day for one blueprint.", "Sync run failure > 1 in rolling 7 days.", "AI cost > 3x rolling 7-day baseline over 24h.", "p95 breach on Blueprint detail > 800ms for 15 min." ], "triage": "correlationId → diagnostics drawer → retry timeline → JSON report export → runbook link." }, "cost": { "drivers": [ { "name": "AI generation", "note": "Dominant driver; capped by concurrency + per-slug budget." }, { "name": "Edge function invocations", "note": "Bursty at sync + generation; idle-to-zero otherwise." }, { "name": "Managed Postgres", "note": "Small; scales with audit trail retention." }, { "name": "Object storage", "note": "Snapshots + artifacts; lifecycle rules prevent growth." }, { "name": "Bandwidth", "note": "Low; static microsite content." } ], "likely_traps": [ "Regeneration loops on failure (mitigated by circuit breaker).", "Audit trail unbounded growth (mitigated by retention policy).", "Storing large HTML snapshots per sync (mitigated by delta snapshots)." ], "controls": [ "Per-blueprint AI budget with hard cap.", "Smoke-test result caching in localStorage.", "Concurrency cap in blueprintJobQueue.", "Retention policy on audit + diagnostics." ] }, "multi_tenancy": { "model": "Row-level tenancy: one shared Postgres, tenant scope by auth.uid() + blueprint slug.", "isolation": "RLS policies on every public table; policies reference has_role() where role checks are needed.", "tenant_aware_authz": "Every query filters by auth.uid(); admin overrides go through explicit role check + audit entry.", "tenant_config": "Per-slug config stored as JSONB on the blueprint row; no per-tenant deploy.", "branding": "Per-blueprint Design DNA drives theme; no runtime branding upload at MVP.", "tenant_export": "Owner can export evidence + audit trail as JSON/CSV from the UI.", "tenant_deletion": "Owner-initiated purge cascades across blueprint rows + storage prefix; soft-delete window of 30 days.", "tenant_audit": "Per-slug audit trail table view with actor + timestamp on every mutation.", "noisy_neighbor": "Per-slug concurrency cap in blueprintJobQueue; per-slug AI budget.", "tenant_rate_limits": "Edge functions apply per-slug + per-user rate limits.", "billing": "Not billed at MVP; per-blueprint cost attribution feeds the future billing model.", "why_this_fits": "Team size and blueprint scale don't justify schema/db-per-tenant; RLS covers the isolation requirement with negligible ops burden." }, "privacy_compliance": { "data_classification": "Owner-supplied facts and evidence citations are the sensitive classes; state submissions, attestations, DMV correspondence per vertical.", "minimization": "Only owner-supplied facts persist; no third-party enrichment; no PII scraping.", "consent": "Consent captured at intake for owner-supplied contact info; microsite visitors get standard cookie/consent banner where required.", "access_logs": "Every admin + edge function invocation logged with correlationId + actor.", "audit_trails": "Immutable append-only audit_trail table; export from UI.", "retention": "Audit ≥ 1y; sync snapshots 90d; error diagnostics 30d; artifacts per lifecycle rule.", "legal_hold": "Deferred until a matter requires it.", "right_to_delete": "Owner-initiated purge honored within 30 days; downstream copies pruned by lifecycle rules.", "right_to_export": "JSON + CSV export for evidence, audit trail, and generated artifacts.", "sensitive_handling": "No PHI/PII in prompts; owner-supplied facts only; secrets in managed vault.", "boundaries": "Domain-specific (state submissions, attestation signers, retention schedules)", "residency": "Single region at MVP; residency contract triggers per-tenant residency planning.", "vendor_risk": "Lovable Cloud + AI Gateway are the only critical vendors; both reviewed for security posture.", "breach_response": "correlationId + audit trail enables scope determination; disclosure per compliance policy within statutory window.", "admin_controls": "Admin actions gated by role check + two-key confirm for destructive operations; every admin session logged.", "evidence_collection": "Access reviews, change management, restore drills produce artifacts filed into the evidence pipeline." }, "frontend": { "framework": "React 18 + Vite + TypeScript.", "rendering": "SPA with per-route code-split; microsite routes prerender-friendly.", "routing": "react-router-dom v6 with URL-persisted filter/drawer state.", "state": "React context + useSyncExternalStore for the job queue; localStorage only for UI state, never for auth.", "server_state": "@tanstack/react-query for cache + retries.", "forms": "Controlled components + Zod validation on submit; RHF only where forms grow.", "error_handling": "Error boundary at shell + per-panel skeletons + retry affordances.", "components": "shadcn primitives + per-blueprint themed panels; deterministic Design DNA drives look.", "design_system": "Tailwind semantic tokens (index.css); no hardcoded color utilities in components.", "auth_ui": "Managed OAuth callback via Cloud client; session hydration before protected routes render.", "authz_aware_ui": "UI hides actions the current role cannot perform; server-side check is authoritative.", "a11y": "WCAG 2.2 AA target; visible focus rings; keyboard shortcuts in diagnostics drawer.", "i18n": "Copy budgets assume +35% expansion for DE/FR; Intl APIs for dates/currencies.", "performance": "Route-level code split; lazy-load Runtime tab; memoize DNA derivations.", "bundling": "Vite defaults; per-route lazy imports for heavy panels.", "testing": "Vitest for unit; Playwright for critical flows.", "offline": "Not required; last-known-good served from React Query cache.", "realtime": "Not required at MVP; audit trail is polled on interaction." }, "backend": { "framework": "Deno-based edge functions on Lovable Cloud, one function per capability.", "layering": "Handler → validator (Zod) → service → repository → Postgres.", "domain": "Blueprint, Evidence, OwnerAction, SyncRun, RuntimeCapability, ChatMessage.", "services": "Pure functions kept out of edge boundary; shared logic imported from a common module.", "repositories": "Thin Postgres wrappers; RLS enforces tenant scope.", "validation": "Zod at the edge boundary; reject unknown fields.", "authorization": "has_role() SECURITY DEFINER in Postgres; edge function also asserts role for defense in depth.", "jobs": "In-app blueprintJobQueue on the client for user-triggered pipelines; server-side cron only for daily sync.", "events": "Domain events emitted to audit_trail; no external broker.", "files": "Signed URLs from Cloud Storage; virus scan on upload (deferred until user uploads exist).", "email_sms": "Deferred; owner-configured inbox required before enabling outbound mail.", "scheduled": "Daily GitHub sync via scheduled function; retention prune weekly.", "errors": "Normalized error envelope { code, message, correlationId, retryable, details? }.", "logging": "Structured JSON logs with correlationId, phase, attempt, slug.", "config": "Env-based; secrets from managed vault.", "di": "Not required at current size; explicit imports.", "testing": "Contract tests per function with recorded fixtures + smoke-test runner." }, "diagrams": { "context_mermaid": "flowchart LR\n Owner([Blueprint Owner]) --> Shell[Network Shell]\n Reviewer([Reviewer]) --> Shell\n Public([Public Visitor]) --> Micro[Public Microsite dealer-out-of-state-title-registration-desk]\n Shell --> Cloud[(Lovable Cloud: DB + Auth + Storage + Edge)]\n Cloud --> AI[[AI Gateway]]\n Cloud --> GH[[GitHub API]]\n Micro --> Cloud", "container_mermaid": "flowchart TB\n subgraph Client\n UI[React Shell + Blueprint Detail]\n Queue[blueprintJobQueue]\n end\n subgraph Cloud[Lovable Cloud]\n DB[(Postgres + RLS)]\n Store[(Object Storage)]\n subgraph Edge[Edge Functions]\n Sync[github-sync-blueprints]\n Roll[rollback-blueprint-sync]\n Src[fetch-blueprint-sources]\n Seed[generate-seed-articles]\n Docs[generate-blueprint-docs]\n Legal[generate-legal-docs/*]\n Verify[verify-blueprint]\n SEO[generate-seo-posts]\n Chat[blueprint-chat]\n end\n end\n UI --> DB\n Queue --> Src\n Queue --> Seed\n UI --> Docs\n UI --> Legal\n UI --> Verify\n UI --> SEO\n UI --> Chat\n UI --> Sync\n UI --> Roll\n Seed --> AI[[AI Gateway]]\n Docs --> AI\n Legal --> AI\n Chat --> AI\n Src --> GH[[GitHub]]", "data_flow_mermaid": "flowchart LR\n A[Owner edits Evidence] --> B[Store: evidence.custom]\n B --> C{Release Gate}\n C -- ready --> D[Business marked Ready]\n C -- blocker --> E[Owner Actions queue]\n F[GitHub Sync] --> G[Diff + Snapshot]\n G --> H[(Postgres)]\n H --> I[Audit trail]\n H --> J[React store]", "auth_flow_mermaid": "sequenceDiagram\n participant U as User\n participant UI as Network Shell\n participant Auth as Cloud Auth\n participant API as Edge Function\n participant DB as Postgres+RLS\n U->>UI: sign in\n UI->>Auth: OAuth (Google)\n Auth-->>UI: session (JWT)\n UI->>API: call with JWT\n API->>DB: query as auth.uid()\n DB-->>API: rows filtered by RLS\n API-->>UI: response", "authz_flow_mermaid": "flowchart LR\n Req[Request w/ JWT] --> Fn[Edge Function]\n Fn --> Role[has_role user_id, role]\n Role --> DB[(user_roles + RLS policies)]\n DB -- allow --> Ok[Return rows]\n DB -- deny --> Err[403 + audit entry]", "deployment_mermaid": "flowchart LR\n Dev[Developer] --> Repo[Git]\n Repo --> CI[Lovable Build]\n CI --> Preview[Preview Env]\n CI --> Prod[Production]\n Prod --> Cloud[(Lovable Cloud)]\n Prod --> CDN[[Edge CDN]]", "background_job_mermaid": "flowchart LR\n UI[Blueprint Detail] --> Enq[blueprintJobQueue.enqueue]\n Enq --> Slot{Concurrency slot?}\n Slot -- yes --> Run[Run job]\n Slot -- no --> Queued[queued]\n Run -->|success| Done[Persist result + emit event]\n Run -->|error| Back[Exponential backoff + jitter]\n Back -->|attempts left| Run\n Back -->|exhausted| Fail[Record diagnostic + expose retry button]", "event_flow_mermaid": "flowchart LR\n Sync[sync.blueprint.applied] --> Core[Blueprint Core]\n Integ[integrity.completed] --> UI\n CacheInv[cache.invalidated] --> Pipe[Content Pipeline]\n Pipe --> Sources[sources.fetched]\n Sources --> Articles[articles.generated]\n Articles --> Integ", "failure_flow_mermaid": "flowchart LR\n Call[Edge Function call] --> Timeout{Timeout / 5xx?}\n Timeout -- no --> Ok[Success]\n Timeout -- yes --> Retry[Backoff + retry]\n Retry --> Cap{Attempts cap?}\n Cap -- no --> Call\n Cap -- yes --> Breaker[Open circuit]\n Breaker --> Cache[Serve last-known-good]\n Breaker --> Owner[Surface diagnostic + owner action]", "multi_tenant_flow_mermaid": "flowchart LR\n Owner1([Owner A]) --> UI\n Owner2([Owner B]) --> UI\n UI --> API[Edge Function w/ JWT]\n API --> Policy{RLS: auth.uid + slug scope}\n Policy -- match --> Rows[Owner-scoped rows]\n Policy -- no match --> Deny[403]", "ai_flow_mermaid": "graph LR; SRC[Source documents as DATA]-->EX[Extract + normalize]-->SR[Order source searches]-->MTX[Build matrix]-->DR[Draft locked-field elements]-->GT[Deterministic completeness gates]-->SP[Specialist release]-->DL[Deliver]; GT-.exception.->SP; SP-.high-risk.->EXP[Expert review]" }, "adrs": [ { "id": "ADR-001", "decision": "Adopt modular monolith as the network-wide architecture style", "context": "Small team maintaining many blueprints with shared shell, evidence discipline, and per-vertical trust variation.", "options": [ "simple monolith", "modular monolith", "microservices", "serverless-only", "hybrid" ], "chosen": "modular monolith", "why": "Preserves a single audit boundary and deploy cadence while allowing edge functions for burst workloads.", "consequences": [ "Shared deploy lifecycle across blueprints", "Row-level tenant isolation carries the security load" ], "risks": [ "A rogue blueprint can regress network shell performance" ], "reversal": "Extract a module to its own deploy only when its SLO diverges from the network shell.", "revisit_when": "A blueprint acquires a divergent SLO, a second team joins, or the shell deploy time exceeds 10 minutes." }, { "id": "ADR-002", "decision": "Managed Postgres as the sole primary datastore", "context": "All entities are relational (blueprints, evidence, sync runs, articles, audit).", "options": [ "Postgres", "Postgres + DocumentDB", "Postgres + vector DB", "Firestore" ], "chosen": "Postgres (Cloud managed) with JSONB for semi-structured fields", "why": "Relational integrity + row-level security satisfies audit, tenancy, and reporting; JSONB absorbs shape drift.", "consequences": [ "RLS policies are the primary tenancy control", "Full-text search via Postgres FTS until it stops scaling" ], "risks": [ "Complex joins under growth" ], "reversal": "Introduce a read-replica or a dedicated search index only when p95 breaches SLO.", "revisit_when": "FTS p95 > SLO for 2 consecutive weeks, or a genuine RAG surface appears." }, { "id": "ADR-003", "decision": "Per-document edge functions for long-running AI generation", "context": "IDLE_TIMEOUT (150s) on monolithic legal-docs generator forced this split.", "options": [ "Single long function", "Chunked per-doc functions", "Background job with polling" ], "chosen": "Per-document endpoints with client-side fan-out + retries", "why": "Keeps each invocation under the timeout, isolates failures, enables partial success reporting.", "consequences": [ "More endpoints to maintain", "Client must own orchestration" ], "risks": [ "Client back-pressure if fan-out is too wide" ], "reversal": "Move to a real workflow engine when we cross ~10 concurrent long jobs per blueprint.", "revisit_when": "Concurrent long-running jobs > 10 per blueprint, or client-side orchestration becomes buggy." }, { "id": "ADR-004", "decision": "Evidence-first release gate", "context": "Vertical compliance posture: Domain-specific (state submissions, attestation signers, retention schedules).", "options": [ "Owner-declared ready", "Auto-ready via checklist", "Evidence-gated ready" ], "chosen": "Evidence-gated ready — release requires resolved owner actions + verified evidence", "why": "Regulated verticals cannot ship on self-declaration; evidence provides defensibility.", "consequences": [ "Slower path to ready", "Higher confidence at ready" ], "risks": [ "Owners abandon incomplete blueprints" ], "reversal": "Introduce a 'ready-with-caveats' state only if the network stalls on this gate.", "revisit_when": "> 30% of blueprints stuck in owner-action state for > 30 days." }, { "id": "ADR-005", "decision": "Defer AI adoption until a specific evidence-generation need arises", "context": "AI is powerful but adds cost, latency, and auditability burden.", "options": [ "No AI", "Grounded AI only", "Agentic AI" ], "chosen": "No AI in this vertical", "why": "Vertical does not currently justify AI-shaped complexity.", "consequences": [ "No prompt catalog to maintain" ], "risks": [], "reversal": "Introduce AI only for a scoped generation task.", "revisit_when": "A specific generation task appears with clear source grounding." }, { "id": "ADR-006", "decision": "Managed OAuth (Google) with roles in a dedicated user_roles table", "context": "Storing roles on the profile row invites privilege-escalation bugs; RLS policies must reference a stable role source.", "options": [ "Roles on profiles", "user_roles + has_role() SECURITY DEFINER", "External IdP with JIT claims" ], "chosen": "user_roles table + has_role() SECURITY DEFINER, referenced by RLS", "why": "Prevents recursive RLS, isolates authz decisions, satisfies audit review.", "consequences": [ "One extra join in policies", "Explicit role grants required" ], "risks": [ "Role drift if grants are not audited" ], "reversal": "Swap SECURITY DEFINER function for an IdP claim without changing policies.", "revisit_when": "Enterprise SSO / SAML contract signed, or role count exceeds ~10." }, { "id": "ADR-007", "decision": "Single-tenant per blueprint slug with row-level isolation", "context": "Blueprints share infra but must never cross-read evidence, sync history, or generated artifacts.", "options": [ "Shared DB + RLS", "Schema-per-tenant", "DB-per-tenant" ], "chosen": "Shared DB + RLS keyed on auth.uid() and blueprint slug", "why": "Simplest operable model at current scale; migration cost stays near zero.", "consequences": [ "RLS is load-bearing security" ], "risks": [ "A missing policy = a leak" ], "reversal": "Extract a specific tenant to its own schema when contract requires it.", "revisit_when": "First enterprise customer with a residency or dedicated-DB clause." } ], "roadmap": [ { "phase": "MVP", "build": [ "Network shell + Blueprint Core module", "Content Pipeline with concurrency + backoff", "Design + Architecture DNA per blueprint", "Sync + rollback + audit trail" ], "avoid": [ "Any per-blueprint deploy pipeline", "Message brokers", "Vector DBs", "Multi-region" ], "defer": [ "A workflow engine", "Full-text search infra", "Dedicated CDN rules" ], "monitor": [ "Edge function IDLE_TIMEOUT rate", "AI cost per generation", "Duplicate-slug regressions" ], "triggers_to_change": [ "p95 breach on Blueprint detail > 800ms", "≥ 3 IDLE_TIMEOUTs/day sustained" ], "acceptable_debt": [ "Client-owned job orchestration", "localStorage-backed UI state" ], "dangerous_debt": [ "Missing RLS on any public table", "Ungrounded AI in customer-visible surfaces" ] }, { "phase": "Stabilization", "build": [ "Automated smoke test per blueprint on cache invalidation", "Per-slug retention + audit trail export", "Contract tests for every edge function" ], "avoid": [ "Premature module extraction" ], "defer": [ "Multi-tenant admin console" ], "monitor": [ "SLO burn rate", "Cost per blueprint per week" ], "triggers_to_change": [ "A single blueprint accounts for > 30% of AI spend" ], "acceptable_debt": [ "Manual runbook execution for rare failures" ], "dangerous_debt": [ "Untested rollback path", "Backups without a restore drill" ] }, { "phase": "Growth", "build": [ "Optional workflow engine adapter behind the current queue interface", "Read replica for Postgres if analytics queries interfere", "Feature flags per capability module" ], "avoid": [ "Splitting Blueprint Core into services without SLO justification" ], "defer": [ "Real-time collaboration" ], "monitor": [ "Fan-out concurrency vs edge function limits" ], "triggers_to_change": [ "> 10 concurrent long jobs per blueprint", "New team joins with independent release cadence" ], "acceptable_debt": [ "Env-based feature flags" ], "dangerous_debt": [ "Skipping migration reviews", "Unaudited role grants" ] }, { "phase": "Scale", "build": [ "Extract Content Pipeline to a dedicated service if it dominates deploys", "Search index (Postgres FTS → dedicated) once FTS p95 breaches SLO" ], "avoid": [ "Microservices per blueprint" ], "defer": [ "Multi-region until a customer contract requires it" ], "monitor": [ "DB CPU + IO under peak", "Search p95" ], "triggers_to_change": [ "Regional compliance contract signed" ], "acceptable_debt": [ "Single-region deployment" ], "dangerous_debt": [ "Unbounded audit trail growth", "Missing DR drill evidence" ] }, { "phase": "Enterprise/Compliance", "build": [ "Formal SOC 2 evidence pipeline (access reviews, change management)", "Tenant-scoped encryption keys where regulation requires", "DR drill quarterly with restore proof" ], "avoid": [ "Custom compliance frameworks; ride managed platform attestations" ], "defer": [ "FedRAMP unless a customer commits" ], "monitor": [ "Access review completion", "Restore-test success rate" ], "triggers_to_change": [ "Signed contract with SOC 2 clause", "PHI/PII scope change" ], "acceptable_debt": [ "Manual quarterly access review with checklist" ], "dangerous_debt": [ "Ad-hoc admin access without approval trail" ] } ], "anti_overengineering": { "flagged": [ { "item": "Introducing Kubernetes", "why": "Team size + workload shape don't justify it.", "simpler": "Managed Cloud primitives." }, { "item": "Adopting microservices", "why": "Single deploy cadence + shared audit boundary.", "simpler": "Modular monolith with edge functions." }, { "item": "Adopting a vector DB", "why": "Sources are small + structured; deterministic retrieval works.", "simpler": "Direct source fetch + Postgres FTS." }, { "item": "Adopting event sourcing", "why": "Audit trail table already provides the needed reconstructibility.", "simpler": "Append-only audit_trail + snapshots." }, { "item": "Multi-region from day one", "why": "No customer contract requires it.", "simpler": "Single region + documented DR plan." }, { "item": "Custom workflow engine", "why": "In-app queue covers current concurrency needs.", "simpler": "blueprintJobQueue with backoff." }, { "item": "Premature message queue", "why": "In-app queue + audit trail cover the fan-out cases.", "simpler": "Keep blueprintJobQueue; revisit at 10x volume." }, { "item": "Custom auth", "why": "Managed OAuth + user_roles cover the model.", "simpler": "Cloud Auth + user_roles table." }, { "item": "Premature caching layer", "why": "React Query covers the read-heavy paths.", "simpler": "React Query + HTTP cache headers." }, { "item": "Data warehouse", "why": "No analytics contract; Postgres analytics queries suffice.", "simpler": "Read replica if the primary is hurt." } ] }, "risks": [ { "risk": "Edge function IDLE_TIMEOUT on long generations", "likelihood": "moderate", "impact": "high", "mitigation": "Per-document endpoints + client-side retries with exponential backoff.", "detection": "Smoke test runner + diagnostics drawer flags IDLE_TIMEOUT.", "owner": "engineering", "escalation": "Sustained > 3/day for one blueprint → open incident.", "fallback": "Fall back to last-known-good cached artifact; pause auto-generation for the affected blueprint.", "category": "technical" }, { "risk": "Duplicate slugs in SEED causing UI regressions", "likelihood": "moderate", "impact": "moderate", "mitigation": "mergedSeed dedupes by slug; add lint on SEED at build time.", "detection": "React duplicate-key warning; per-slug uniqueness assertion in tests.", "owner": "engineering", "escalation": "Ship-block if reproduced on main.", "fallback": "Runtime dedupe in mergedSeed keeps first occurrence.", "category": "technical" }, { "risk": "Ungrounded AI output shipped to microsite", "likelihood": "low", "impact": "high", "mitigation": "Citation-first prompts; integrity check gates Seed Articles view.", "detection": "Integrity report failing count > 0 blocks display.", "owner": "engineering", "escalation": "Any customer-visible ungrounded claim → rollback the blueprint.", "fallback": "Auto-hide the article + surface owner action to regenerate with stricter prompt.", "category": "product" }, { "risk": "Cross-tenant data leak via missing RLS on new table", "likelihood": "low", "impact": "critical", "mitigation": "Every CREATE TABLE ships with GRANT + ENABLE RLS + policies in the same migration.", "detection": "Security scanner + migration checklist.", "owner": "engineering", "escalation": "Immediate lockdown + audit.", "fallback": "Revoke Data API grants on affected table; restore from PITR if data was modified.", "category": "security" }, { "risk": "AI cost runaway on a single blueprint", "likelihood": "moderate", "impact": "moderate", "mitigation": "Per-slug rate limits + smoke-test cache + concurrency cap in UI.", "detection": "Cost monitoring dashboard; per-blueprint spend alert at 3x baseline.", "owner": "SRE", "escalation": "Auto-pause generation; require manual re-enable.", "fallback": "Disable AI for the offending blueprint via feature flag; serve last-known-good.", "category": "cost" }, { "risk": "AI provider outage or model deprecation", "likelihood": "moderate", "impact": "moderate", "mitigation": "Per-capability fallback model + retry with backoff; abstract via Lovable AI Gateway.", "detection": "Elevated 5xx or empty completions; smoke test failing across blueprints.", "owner": "engineering", "escalation": "Sustained > 30 min → switch fallback model; notify owners.", "fallback": "Serve cached artifacts + disable AI-only capabilities until restored.", "category": "vendor" }, { "risk": "Compliance evidence gap during audit", "likelihood": "low", "impact": "high", "mitigation": "Evidence-first release gate + audit trail export from UI.", "detection": "Missing audit entries surfaced in periodic reconciliation report.", "owner": "legal", "escalation": "State DMV-visible gap → incident + disclosure per policy.", "fallback": "Freeze affected blueprint's release state; produce backfill evidence pack.", "category": "compliance" }, { "risk": "Solo/small-team key-person dependency", "likelihood": "moderate", "impact": "high", "mitigation": "Deterministic DNA modules keep decisions in code, not in one head; runbooks per capability.", "detection": "Bus-factor review each quarter.", "owner": "owner", "escalation": "> 1 critical path with no backup → hire or contract.", "fallback": "Freeze non-critical changes; document current state before further work.", "category": "team" }, { "risk": "Audit trail gaps on release decisions", "likelihood": "low", "impact": "critical", "mitigation": "Every mutation writes audit entry in the same transaction.", "detection": "Audit trail row count vs mutation count reconciliation.", "owner": "engineering", "escalation": "State DMV-visible gap → incident + disclosure.", "fallback": "Reconstruct from Postgres WAL + application logs; disclose per compliance policy.", "category": "compliance" } ], "rules": [ "Keep business logic out of UI components — derivations live in lib/*, panels only render.", "Do not introduce a new service without a clear owner and a scaling reason.", "All external integrations must have retries, timeouts, and failure handling.", "All sensitive actions must be auditable in the same transaction that performs them.", "All background jobs must be idempotent.", "All APIs must return the normalized error envelope.", "All tenant-scoped queries must enforce tenant isolation via RLS — never trust the client.", "All expensive AI calls must be logged, capped, and observable.", "All schema changes must be reversible or safely migratable — no destructive drops without a rollout plan.", "All critical workflows must have observability: correlationId, phase timings, retry timeline.", "Every public table ships with GRANT + ENABLE RLS + policies in the same migration.", "Every AI span carries a citation; no citation, no ship.", "Every destructive action requires typed confirmation." ], "audit": { "product_fit": "Architecture matches an evidence-first, regulated-adjacent workflow product per blueprint.", "simplicity": "One shell, one DB, edge functions for bursts — near the simplicity floor for the product's ambitions.", "security": "RLS + role table + audit trail; meets ASVS L1 baseline.", "reliability": "SLOs defined; per-module degradation; retries + diagnostics in place.", "scalability": "Horizontal by blueprint count is the growth axis; per-blueprint scaling is comfortably in headroom.", "maintainability": "Deterministic derivations (Design DNA, Architecture DNA) keep per-vertical drift out of components.", "performance": "p95 target 600ms is realistic on Cloud edge with warm cache.", "cost": "Idle-to-zero for cold blueprints; per-blueprint attribution keeps AI spend controllable.", "compliance": "Domain-specific (state submissions, attestation signers, retention schedules)", "dx": "Single stack (React + Vite + Tailwind + Cloud); new blueprint reaches microsite state in one session.", "ops_burden": "Managed platform absorbs infra ops; SRE work is limited to SLO watch + runbooks.", "extensibility": "New capability = new edge function + new Runtime tab entry; no shell changes required.", "team_suitability": "Fits a small team; every added component must retire an older one.", "time_to_market": "New blueprint reachable to validation-microsite state within one working session.", "recommendation": { "style": "modular monolith", "stack": "React + Vite + TypeScript + Tailwind + shadcn on the client; Deno edge functions + managed Postgres (RLS) + object storage on the server; Lovable AI Gateway (unused in this vertical).", "hosting": "Lovable Cloud managed hosting; preview + production environments; edge functions co-deploy with the app.", "database": "Managed Postgres with RLS + JSONB; PITR enabled for critical-tier tenants.", "auth": "Managed OAuth (Google default) + user_roles table + has_role() SECURITY DEFINER referenced from RLS policies.", "integrations": "GitHub (public read) for sync + sources; Lovable AI Gateway for LLM calls; Cloud Storage for artifacts. No third-party CRM/email/SMS at MVP.", "ai_approach": "No AI at MVP for this vertical; revisit only when a scoped generation task with clear sources appears.", "build_first": [ "Blueprint Core (evidence + release gate) — vertical-agnostic.", "Content Pipeline (sources → articles → integrity) — required for any evidence claim.", "Sync + rollback — required to safely onboard the network." ], "avoid": [ "Any per-blueprint deploy pipeline.", "Autonomous AI agents that mutate data without owner confirmation.", "Bespoke workflow engines before the in-app queue is exhausted." ], "revisit_later": [ "Workflow engine adoption when > 10 concurrent long jobs per blueprint.", "Search index dedicated infra when Postgres FTS p95 breaches SLO.", "Multi-region on the first residency-bound contract." ], "biggest_risks": [ "Missing RLS on a new public table (critical).", "Ungrounded AI output reaching a customer-visible surface.", "AI cost runaway on a single blueprint.", "Solo/small-team key-person dependency." ], "first_10_steps": [ "Confirm managed OAuth + user_roles table + has_role() function are in place.", "Enable RLS + policies on every existing public table; add the migration checklist to CI.", "Wire correlationId end-to-end across every edge function call.", "Ship the smoke test runner as a required post-deploy gate.", "Enable PITR + schedule the first restore drill on the calendar.", "Add per-slug AI budget caps and cost dashboards.", "Enforce evidence-first release gate for every blueprint.", "Set SLO burn-rate alerts on the top 3 SLIs.", "Document the per-capability runbook (retry, cancel, invalidate).", "Publish this Architecture DNA per blueprint as part of the release evidence pack." ], "top_10_rules": [ "Every public table ships with GRANT + RLS + policies in the same migration.", "Every mutation writes an audit entry in the same transaction.", "Every AI span carries a citation; no citation, no ship.", "Every long AI call is per-item, never monolithic.", "Every edge function call carries a correlationId end-to-end.", "Every retry uses exponential backoff + jitter with a hard attempt cap.", "Every destructive action requires typed confirmation.", "No microservice extraction without a divergent SLO.", "No new dependency without a supply-chain scan.", "Signature element (Filing-dossier tabs with destination-state chip) and accent (dossier-slate) are network invariants — respect them." ] } } }, "design": { "slug": "dealer-out-of-state-title-registration-desk", "archetypes": [ "compliance/regulatory tool", "workflow tool", "operations system" ], "user_mindset": { "goals": "Get a destination-state-correct packet certified and submitted before the temp-tag clock runs out.", "session_length": "Bursty around delivery days and month-end/submission windows; otherwise review-oriented.", "confidence": "Expert users; will not accept opaque AI output.", "interface_needs": "Print-parity layouts, citation chains, freeze/approval states." }, "posture": [ "authoritative", "trustworthy", "operational" ], "density": "compact", "trust_level": { "tier": "high", "sensitive_domains": [ "deal jackets (consumer NPI)", "destination-state rule data", "DMV correspondence" ], "implications": [ "Every destructive action confirmed with typed intent, never a single-click.", "Errors carry remediation copy + owner, not just a message.", "Focus rings visible on every interactive element (WCAG 2.2 AA minimum).", "Named signer on any outbound artifact.", "Explicit unsaved-changes gate on nav." ] }, "differentiation": { "avoid": [ "Material Design defaults", "shadcn stock look (unstyled cards + slate ring)", "Purple/indigo gradient heroes", "Stripe/Linear/Notion mimicry", "Vertical cliché: Cartoon shield mascots" ], "strategy": "Anchor on the filing-dossier tabs with destination-state chip as the recurring signature element; every page must include it at least once. Reserve the dossier-slate accent for evidence/status signals only." }, "territories": [ { "name": "Filing Dossier", "color_mood": "dossier slate + parchment", "typography": "Söhne + Serif Display", "density": "tabbed dossier", "component_feel": "state form set + status board", "motion": "tab-first", "fits": "DMV parity", "risks": "bureaucratic feel" }, { "name": "Destination-State Atlas", "color_mood": "map ink + civic navy", "typography": "Neue Haas Grotesk", "density": "map-driven", "component_feel": "atlas + rules", "motion": "map pan", "fits": "multi-state", "risks": "requires geo data" }, { "name": "Deal Pipeline Timeline", "color_mood": "slate + amber", "typography": "Inter", "density": "timeline", "component_feel": "gantt of duties", "motion": "scroll-sync", "fits": "recurring submissions", "risks": "gantt fatigue" } ], "chosen_territory": "Filing Dossier", "chosen_rationale": "The certified packet is the deliverable; the dossier metaphor keeps every screen artifact-shaped — tabs per destination state, checklist per deal.", "prioritized_components": [ { "name": "Destination-state chip", "why": "scope is always the destination state" }, { "name": "Deal card w/ temp-tag due-by", "why": "primary work unit" }, { "name": "Certified-packet assembler", "why": "output is a bundle" } ], "patterns": [ { "name": "Destination-state switcher", "description": "Global scope selector; every query respects it." }, { "name": "Packet certification", "description": "Named senior title specialist certification with matrix version + calculator hash." } ], "states": [ "default", "hover", "active", "focus", "disabled", "loading", "skeleton", "empty", "error", "warning", "success", "offline", "permission-denied", "partial-data", "syncing", "unsaved-changes", "ai-generating" ], "localization": [ "Copy budgets assume +35% expansion for DE/FR translations.", "RTL mirror verified for AR/HE (icons flipped, numerals kept LTR).", "Dates/times/currencies use Intl APIs, never hardcoded formats.", "Touch targets ≥ 44px; keyboard tab order matches visual order.", "Density modes: comfortable (default), compact (power users), spacious (accessibility)." ], "uniqueness_audit": { "app_specific_decisions": [ "Dossier tab motif", "Attestation copy discipline" ], "cliches_avoided": [ "Shield mascots", "Green-check compliance theatre" ], "scale_notes": "New blueprints inherit the network shell but MUST declare their own signature element, accent role, and anti-reference before they can be marked ready. Enforced by the release gate." }, "tokens": { "brand": "213 56% 16%", "brand-fg": "40 30% 97%", "surface": "210 25% 98%", "ink": "213 40% 10%", "muted": "213 12% 42%", "accent": "37 91% 44%" }, "type": { "display": "'Archivo', system-ui, sans-serif", "body": "'Inter', system-ui, sans-serif", "fonts_url": "https://fonts.googleapis.com/css2?family=Archivo:wght@500;600;700&family=Inter:wght@400;500;600&display=swap" }, "signature": { "motif": "Filing dossier tabs · destination-state chip", "render": "dossier-tabs" } }, "seo": { "slug": "dealer-out-of-state-title-registration-desk", "archetype": "state-rule-fluent authority site", "archetype_impact": "Search fit is a state-rule-fluent authority site. That means depth over breadth: each page cites the specific rule/section it addresses, and thin variants are refused.", "authority_dna": { "site_archetype": "state-rule-fluent authority site", "monetization_model": "B2B lead → validation call → paid engagement (not ad revenue; not affiliate).", "main_search_intents": [ "informational", "commercial" ], "topical_authority_opportunity": "Own the \"dealer out-of-state title & registration\" topic cluster by covering the entire destination-state-rule-driven workflow — problem, rule citations, workflow, evidence, edge cases — better than any single-post competitor.", "local_seo_opportunity": "Not justified: buyers search by state DMV/rule, not by city. Do not build /city/ pages.", "global_national_opportunity": "National (US-first) is the primary market. International only for cross-border deals (e.g., Canadian export/import titling) — out of scope at launch.", "easiest_ranking_path": "Long-tail, rule-specific how-to and edge-case queries where the SERP is dominated by out-of-date law-firm alerts or PDFs.", "hardest_ranking_path": "Head terms like \"dealer titling software\" — dominated by aged vendor domains. Defer until authority is established.", "trust_credibility_requirements": [ "Named human authors with role + credentials", "Rule / statute / agency citations on every claim", "Last-reviewed date + change log on state-rule pages", "Direct links to primary agency source (not aggregators)", "Expert reviewer attribution on YMYL pages" ], "ymyl": true, "expert_review_needed": true, "site_structure": "Authority hub + narrow high-intent service page + linkable evidence assets. Not a directory. Not a marketplace.", "seo_moat": "always-current rule-mapped pages with change-log timestamps" }, "search_market": { "primary_markets": [ "dealer out-of-state title and registration service", "out-of-state vehicle title processing for dealers" ], "secondary_markets": [ "aged title backlog cleanup", "dealer title work audit-readiness", "out-of-state delivery checklist" ], "low_competition_subtopics": [ "out-of-state title transfer edge cases", "dealer title rejection handling", "out-of-state titling for BHPH and specialty dealers" ], "high_commercial_intent": [ "dealer title service", "out-of-state title processing company", "title and registration service for car dealers", "aged title rescue service" ], "informational": [ "how do dealers title out-of-state sales", "dealer out-of-state title processing explained", "out-of-state title submission guide" ], "local_intent": [ "[PLACEHOLDER] owner to complete" ], "transactional": [ "dealer title desk pricing", "out-of-state title service quote", "book a title desk consultation" ], "comparison": [ "title service vs in-house title clerk", "out-of-state title service alternatives" ], "problem_solution": [ "how to survive a floorplan title audit", "aged titles in process too long", "out-of-state deal rejected by DMV" ], "near_me": [ "[PLACEHOLDER] owner to complete" ], "long_tail": [ "out-of-state titling for [specific dealer segment / size / state]", "texas dealer selling to out-of-state buyer step by step" ], "questions": [ "what is required to title an out-of-state sale?", "who submits the title work on an out-of-state deal?", "when is dealer title work due after a sale?", "how long does out-of-state titling take?" ], "emerging": [ "webDEALER HB 718 out-of-state buyer plates", "AI-assisted title processing" ], "seasonal": [ "tax-season used-car volume surge", "year-end registration renewal surge" ], "underserved_serps": [ "out-of-state title transfer edge cases", "dealer title rejection handling" ], "weak_serps": [ "out-of-state delivery checklist", "state-by-state dealer title submission deadlines" ], "forum_dominated_serps": [ "what happens if a dealer misses the title deadline", "late title penalty amount" ], "winnable_authoritative_serps": [ "dealer out-of-state title and registration definitive guide", "destination-state title packet evidence requirements" ], "avoid_initially": [ "dealer titling software", "dealer titling platform", "best dealer titling tools" ], "easy_wins": [ "out-of-state title transfer edge cases", "out-of-state delivery checklist", "state-by-state dealer title submission deadlines" ], "moderate": [ "dealer out-of-state title and registration definitive guide", "dealer title work audit-readiness" ], "long_term_plays": [ "dealer titling software", "title desk for dealer groups" ], "do_not_pursue": [ "generic \"how to start a title service business\" content", "celebrity or trend-jacking posts", "AI-generated listicles" ] }, "keyword_clusters": [ { "primary": "destination-state title packet evidence requirements", "related": [ "destination-state audit-ready title evidence", "out-of-state title packet checklist" ], "intent": "commercial", "user_problem": "A floorplan title audit or lender review is coming and the title-work record is scattered", "funnel": "BOFU", "business_value": "high", "ranking_difficulty": "medium", "conversion_potential": "high", "content_effort": "medium", "serp_weakness": "SERP dominated by outdated law-firm alerts and PDFs", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Pillar / evidence guide", "reason": "High buyer intent + weak SERP + our unique proof", "priority_score": 17, "priority": "P0", "bucket": "easy-win" }, { "primary": "out-of-state title service vs titling software", "related": [ "out-of-state title service alternatives", "dealer title service comparison" ], "intent": "commercial", "user_problem": "Evaluating a done-for-you desk against software the clerk must operate", "funnel": "BOFU", "business_value": "high", "ranking_difficulty": "medium", "conversion_potential": "high", "content_effort": "medium", "serp_weakness": "Weak — mostly self-serving vendor pages", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Comparison page (honest, evidence-based)", "reason": "Late-funnel intent with weak competition", "priority_score": 17, "priority": "P0", "bucket": "easy-win" }, { "primary": "out-of-state delivery checklist", "related": [ "delivery-day signature checklist", "dealer out-of-state paperwork checklist" ], "intent": "informational", "user_problem": "Wants a concrete artifact to walk at delivery", "funnel": "MOFU", "business_value": "medium", "ranking_difficulty": "low", "conversion_potential": "medium", "content_effort": "low", "serp_weakness": "Weak — thin listicles", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Resource / lead magnet page", "reason": "Easy win + strong lead-magnet fit", "priority_score": 14, "priority": "P0", "bucket": "easy-win" }, { "primary": "state-by-state dealer title submission deadlines", "related": [ "dealer title submission deadline", "late title penalty by state" ], "intent": "informational", "user_problem": "Needs authoritative deadline info per destination state", "funnel": "TOFU", "business_value": "medium", "ranking_difficulty": "low", "conversion_potential": "medium", "content_effort": "low", "serp_weakness": "Weak — outdated pages ranking", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Data table page (updated quarterly)", "reason": "Recurring seasonal traffic + easy freshness moat", "priority_score": 14, "priority": "P0", "bucket": "easy-win" }, { "primary": "out-of-state title transfer edge cases", "related": [ "out-of-state title transfer exceptions", "out-of-state titling unusual scenarios", "out-of-state titling corner cases" ], "intent": "informational", "user_problem": "Facing a scenario the standard guides don’t cover", "funnel": "MOFU", "business_value": "medium", "ranking_difficulty": "low", "conversion_potential": "medium", "content_effort": "medium", "serp_weakness": "SERP is thin and forum-heavy", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "How-to cluster page", "reason": "Easy win + high assist to product page", "priority_score": 13, "priority": "P0", "bucket": "easy-win" }, { "primary": "dealer titling software", "related": [ "dealer titling platform", "best dealer titling tools" ], "intent": "commercial", "user_problem": "Ready to buy tooling", "funnel": "BOFU", "business_value": "high", "ranking_difficulty": "high", "conversion_potential": "high", "content_effort": "high", "serp_weakness": "Strong — aged vendor domains", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Product page (defer)", "reason": "Long-term play — do not chase before authority is built", "priority_score": 9, "priority": "P1", "bucket": "medium" }, { "primary": "dealer out-of-state title and registration definitive guide", "related": [ "dealer out-of-state title processing explained", "what is a dealer out-of-state title desk" ], "intent": "informational", "user_problem": "Just inherited out-of-state deals and needs to orient", "funnel": "TOFU", "business_value": "medium", "ranking_difficulty": "medium", "conversion_potential": "low", "content_effort": "high", "serp_weakness": "Moderate — mostly generic vendor content", "local_relevance": "low", "global_relevance": "high", "suggested_page_type": "Pillar page", "reason": "Anchors topical authority for the whole cluster", "priority_score": 7, "priority": "P1", "bucket": "medium" } ], "topical_authority_map": { "core_topics": [ "Dealer out-of-state title & registration — definitive guide", "destination-state evidence & audit-readiness", "Rule library" ], "pillars": [ { "name": "Dealer out-of-state title & registration — definitive guide", "core_intent": "informational", "audience": "dealer principals, office managers, title clerks", "conversion_goal": "Newsletter / checklist download → later validation call", "supporting_pages": [ "dealer out-of-state title processing explained", "out-of-state deal title workflow step by step", "out-of-state title transfer edge cases", "dealer out-of-state titling FAQs" ], "internal_links": [ "/product", "/rules/destination-state-titling/", "/resources/checklist" ], "schema": [ "Article", "BreadcrumbList", "FAQPage (where genuine)" ], "evidence_needed": [ "Named reviewer", "Primary-source citations", "Worked example" ], "local_variants": [ "[PLACEHOLDER] owner to complete" ], "national_variants": [ "US-national (default)" ] }, { "name": "destination-state evidence & audit-readiness", "core_intent": "commercial", "audience": "dealer principals, office managers, title clerks", "conversion_goal": "Book validation call", "supporting_pages": [ "destination-state evidence requirements", "dealer title audit checklist", "Common out-of-state title packet gaps" ], "internal_links": [ "/product", "/guides/dealer-out-of-state-title-registration/", "/resources/evidence-checklist" ], "schema": [ "Article", "FAQPage", "BreadcrumbList", "HowTo (only for real workflow)" ], "evidence_needed": [ "Worked evidence artifact", "State-rule citation", "Reviewer credential" ], "local_variants": [], "national_variants": [ "US-national" ] }, { "name": "Rule library", "core_intent": "informational", "audience": "dealer principals, office managers, title clerks", "conversion_goal": "Assisted conversion via internal linking", "supporting_pages": [ "Texas DMV (webDEALER) — rules and forms", "Florida HSMV — rules and forms", "California DMV — rules and forms", "Georgia DOR — rules and forms", "North Carolina DMV — rules and forms", "Tennessee DOR — rules and forms", "Arizona MVD — rules and forms" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product" ], "schema": [ "Article", "BreadcrumbList" ], "evidence_needed": [ "Primary source link", "Visited-on date", "Reviewer sign-off" ], "local_variants": [], "national_variants": [ "US-national" ] } ], "supporting_page_types": [ "definition / glossary", "how-to workflow", "edge-case handling", "rule-change explainer", "worked example", "FAQ", "comparison (only when honest)", "case study (only with permission)", "evidence artifact / template", "state rule update log" ] }, "site_architecture": { "homepage_strategy": "Above-the-fold: one-sentence purpose + primary CTA (validation call). Below: 3 problem-cards linking to pillars, 1 evidence-asset teaser, 1 authority statement with named reviewer.", "main_nav": [ "Product", "How it works", "Pillars", "Resources", "About", "Contact" ], "footer_nav": [ "Editorial policy", "Contact", "Privacy", "Terms", "Sitemap", "Changelog" ], "hubs": [ { "name": "Product / service", "url": "/product", "purpose": "High-intent commercial page" }, { "name": "Guides pillar", "url": "/guides", "purpose": "Topical authority hub" }, { "name": "Rule library", "url": "/rules", "purpose": "Entity/regulation reference" }, { "name": "Resources", "url": "/resources", "purpose": "Linkable assets (templates, checklists)" }, { "name": "Changelog", "url": "/changelog", "purpose": "Freshness + trust signal" } ], "url_patterns": [ "/product", "/guides/[topic]/", "/guides/[topic]/[subtopic]/", "/rules/[state DMV]/[rule]/", "/resources/[asset]/", "/compare/[a]-vs-[b]/", "/glossary/[term]/" ], "avoid_url_patterns": [ "/[city]/[service]/ (no local intent for this buyer)", "/blog/[year]/[month]/[slug]/ (dated slugs decay CTR)", "/tag/[tag]/ (thin archive pages)", "Any duplicate /service/ and /solutions/ trees" ] }, "global_national": { "national_clusters": [ "Dealer out-of-state title & registration — definitive guide", "50-state dealer titling workflow", "PlateReady evidence checklist", "title-work audit-readiness" ], "linkable_assets": [ "Evidence checklist (downloadable, gated by email is OK)", "Rule-to-artifact mapping table (HTML + PDF)", "Change-log / state DMV update tracker", "Worked example (redacted real case)" ], "original_research_ideas": [ "Quarterly days-to-plate dataset (median state processing times from real submissions)", "Aged-title carrying-cost dataset from real rescue engagements", "State-by-state variation index (where applicable)" ], "international_needed": false, "international_notes": "Not needed. US-first. Do not build hreflang variants." }, "local_seo": { "justified": false, "reason": "Buyers search by state DMV/rule, not by city. Local pages would be doorway pages.", "gbp_categories_primary": [ "[PLACEHOLDER] owner to complete" ], "gbp_categories_secondary": [ "[PLACEHOLDER] owner to complete" ], "location_page_rules": [ "Do not build location pages for this blueprint." ], "citations": [ "[PLACEHOLDER] owner to complete" ], "review_strategy": "Reviews are not a Local ranking factor here; use G2/Capterra + case studies instead.", "local_schema": [ "[PLACEHOLDER] owner to complete" ] }, "programmatic": { "recommended": false, "reason": "Programmatic pages almost always become doorway pages in regulated niches. Prefer a small number of deeply-researched pages.", "rules": [ "Only allowed for genuinely differentiated data (e.g., a state-by-state rule table where each state truly differs)", "Every programmatic page must include: unique data field + unique local/regulatory content + human review before publish", "noindex until minimum quality threshold met", "Rel=canonical to the pillar when a page falls below threshold" ], "per_page_requirements": [ "≥1 unique data point not present on sibling pages", "≥1 unique paragraph of human-written analysis", "Verified last-reviewed date" ], "quality_gates": [ "Editorial review before indexation", "Quarterly re-review or noindex", "Automated thin-content detector (<300 words unique) blocks publish" ] }, "page_templates": [ { "page_type": "Homepage", "purpose": "State the offer + route to validation call.", "target_intent": "commercial", "url_pattern": "/", "h1_pattern": "[One-sentence purpose]", "title_pattern": "[Brand] — [One-sentence purpose]", "meta_description_pattern": "One sentence outcome + CTA verb. ≤ 155 chars.", "above_the_fold": [ "H1", "Sub-headline (audience + outcome)", "Primary CTA (validation call)", "1 trust chip (reviewer / cite)" ], "outline": [ "Problem framing", "3 pillar cards", "Evidence asset teaser", "Named reviewer statement", "Contact" ], "internal_links": [ "/product", "/guides", "/resources", "/about" ], "conversion_elements": [ "Calendar CTA", "Checklist download secondary" ], "schema": [ "Organization", "WebSite", "SearchAction" ], "trust_elements": [ "Reviewer name", "Editorial policy link" ], "media": [ "Original workflow diagram (SVG)" ], "faq_opportunities": [ "Top 3 buyer questions" ], "cta_strategy": "Above-the-fold soft + end-of-page primary", "quality_requirements": [ "Loads < 2.5s LCP", "Named reviewer visible" ], "anti_thin_rules": [ "No stock hero", "No generic 'we help X do Y' filler" ] }, { "page_type": "Pillar page", "purpose": "Anchor a topic cluster with a definitive explanation.", "target_intent": "informational", "url_pattern": "/guides/[topic]/", "h1_pattern": "[Topic] — Definitive Guide", "title_pattern": "[Topic] — Definitive Guide | [Brand]", "meta_description_pattern": "Definition + what the reader will learn + reviewer credential.", "above_the_fold": [ "H1", "40–60 word definition block", "TOC", "Last-reviewed date + reviewer" ], "outline": [ "Definition", "Who this applies to", "Workflow", "Rules & citations", "Edge cases", "FAQs", "Related pages" ], "internal_links": [ "Cluster sub-pages", "Rule library", "Product" ], "conversion_elements": [ "End-of-page checklist download", "Sidebar validation call CTA" ], "schema": [ "Article", "BreadcrumbList", "FAQPage (only real FAQs)" ], "trust_elements": [ "Named author + reviewer", "Primary source cites" ], "media": [ "Original diagrams", "Rule comparison table" ], "faq_opportunities": [ "Real questions from practitioners" ], "cta_strategy": "Assist conversion via internal link to product; primary CTA end-of-page.", "quality_requirements": [ "≥ 1500 words unique", "≥ 3 primary sources cited", "Reviewer credential visible" ], "anti_thin_rules": [ "No listicles padded with keyword variants", "No AI-generated body" ] }, { "page_type": "How-to cluster page", "purpose": "Answer a specific workflow question inside a cluster.", "target_intent": "informational", "url_pattern": "/guides/[topic]/[subtopic]/", "h1_pattern": "[Specific action or question]", "title_pattern": "[Specific action] — [Pillar topic] | [Brand]", "meta_description_pattern": "Concrete outcome + who it applies to + one caveat.", "above_the_fold": [ "H1", "Direct answer paragraph", "Numbered steps preview" ], "outline": [ "Direct answer", "Steps", "Edge cases", "Common mistakes", "Related pages" ], "internal_links": [ "Pillar page", "Sibling clusters", "Product" ], "conversion_elements": [ "End-of-page checklist download", "Related tool link" ], "schema": [ "Article", "HowTo (only if real workflow)", "BreadcrumbList" ], "trust_elements": [ "Named author", "Reviewer for YMYL" ], "media": [ "Screenshots of the actual workflow" ], "faq_opportunities": [ "Follow-up questions" ], "cta_strategy": "Contextual link to product mid-page; primary CTA end-of-page.", "quality_requirements": [ "Unique steps not duplicated from pillar", "Reviewer date visible" ], "anti_thin_rules": [ "No spun variants of the pillar" ] }, { "page_type": "Product / service page", "purpose": "Convert commercial intent.", "target_intent": "commercial", "url_pattern": "/product", "h1_pattern": "[Outcome-focused headline]", "title_pattern": "[Brand] — [Outcome]", "meta_description_pattern": "State the outcome + primary CTA verb.", "above_the_fold": [ "H1", "Sub-headline", "Primary CTA", "Trust chip" ], "outline": [ "Problem", "How we solve it", "Proof / worked example", "Objection handling", "FAQ", "CTA" ], "internal_links": [ "Case study", "Pillar guide", "Evidence checklist" ], "conversion_elements": [ "Calendar", "Secondary checklist" ], "schema": [ "Service or SoftwareApplication (whichever fits)", "Organization", "FAQPage" ], "trust_elements": [ "Named reviewer", "Primary-source cites", "Contact info" ], "media": [ "Screenshot of the actual workflow, not marketing composites" ], "faq_opportunities": [ "Buyer objections" ], "cta_strategy": "Above-the-fold + repeated end-of-page", "quality_requirements": [ "Unique per audience segment (no doorway variants)" ], "anti_thin_rules": [ "No thin '/services/X/' spin-offs of the same page" ] }, { "page_type": "Rule / regulation reference page", "purpose": "Serve as the site's citation-grade reference for a specific rule.", "target_intent": "informational", "url_pattern": "/rules/[state DMV]/[rule]/", "h1_pattern": "[State DMV] — [Rule] explained", "title_pattern": "[Rule] — [State DMV] Requirements | [Brand]", "meta_description_pattern": "What the rule requires + last-reviewed date.", "above_the_fold": [ "H1", "Definition", "Last-reviewed + reviewer" ], "outline": [ "What the rule says", "Who it applies to", "Deadlines", "Evidence required", "Change log" ], "internal_links": [ "Pillar guide", "Product" ], "conversion_elements": [ "Subscribe to change-log", "Sidebar validation call" ], "schema": [ "Article", "BreadcrumbList" ], "trust_elements": [ "Primary-source link", "Visited-on date", "Reviewer credential" ], "media": [ "Rule comparison table" ], "faq_opportunities": [ "Real practitioner questions" ], "cta_strategy": "Assist conversion via internal link", "quality_requirements": [ "Primary source link required", "Quarterly re-review" ], "anti_thin_rules": [ "No auto-generated rule scraping without human review" ] }, { "page_type": "Comparison page", "purpose": "Serve genuine BOFU comparison intent.", "target_intent": "commercial", "url_pattern": "/compare/[a]-vs-[b]/", "h1_pattern": "[A] vs [B] — Honest Comparison", "title_pattern": "[A] vs [B] | [Brand]", "meta_description_pattern": "Honest side-by-side + when to pick which.", "above_the_fold": [ "H1", "TL;DR verdict", "When-to-pick block" ], "outline": [ "Criteria", "Side-by-side table", "Where each wins", "Where each loses", "Recommendation" ], "internal_links": [ "Product", "Pillar guide" ], "conversion_elements": [ "Calendar CTA", "Evidence checklist" ], "schema": [ "Article", "BreadcrumbList" ], "trust_elements": [ "Disclose the reviewer's relationship to each option" ], "media": [ "Feature comparison table" ], "faq_opportunities": [ "'Which should I choose?' style" ], "cta_strategy": "End-of-page primary CTA to the fitting option", "quality_requirements": [ "Honest even when it hurts", "Disclose relationship" ], "anti_thin_rules": [ "No manufactured 'X vs Y' pages for every pair" ] }, { "page_type": "FAQ page", "purpose": "Aggregate genuine practitioner questions.", "target_intent": "informational", "url_pattern": "/faq", "h1_pattern": "FAQ", "title_pattern": "[Topic] FAQ | [Brand]", "meta_description_pattern": "Answers to the questions we hear most.", "above_the_fold": [ "H1", "Table of contents" ], "outline": [ "Grouped questions", "Each answer 40–120 words" ], "internal_links": [ "Relevant pillars and rule pages" ], "conversion_elements": [ "End-of-page CTA" ], "schema": [ "FAQPage (only for genuine FAQs visible on-page)" ], "trust_elements": [ "Named reviewer" ], "media": [], "faq_opportunities": [ "Real questions only — never invented" ], "cta_strategy": "Related-block links, not inline mid-answer", "quality_requirements": [ "No invented questions" ], "anti_thin_rules": [ "No 'is X the best' padding" ] }, { "page_type": "Glossary term page", "purpose": "Definition-grade authority for a single term.", "target_intent": "informational", "url_pattern": "/glossary/[term]/", "h1_pattern": "[Term]", "title_pattern": "[Term] — Definition | [Brand]", "meta_description_pattern": "Concise definition + who uses the term.", "above_the_fold": [ "H1", "40-word definition" ], "outline": [ "Definition", "Related terms", "Where it applies", "Common misuses" ], "internal_links": [ "Pillar", "Rule pages" ], "conversion_elements": [ "Sidebar related-tool link" ], "schema": [ "Article", "BreadcrumbList", "DefinedTerm" ], "trust_elements": [ "Cite the primary source of the definition" ], "media": [], "faq_opportunities": [], "cta_strategy": "Assist via internal link", "quality_requirements": [ "Never duplicate the pillar's intro" ], "anti_thin_rules": [ "No glossary spam" ] }, { "page_type": "Case study page", "purpose": "Concrete outcome-based proof.", "target_intent": "commercial", "url_pattern": "/case-studies/[slug]/", "h1_pattern": "[Outcome achieved for [customer type]]", "title_pattern": "Case Study — [Outcome] | [Brand]", "meta_description_pattern": "Concrete outcome + timeframe + method.", "above_the_fold": [ "H1", "Outcome metric", "Approved-for-publication chip" ], "outline": [ "Context", "Approach", "Outcome", "Reviewer quote" ], "internal_links": [ "Product", "Pillar guide" ], "conversion_elements": [ "End-of-page CTA" ], "schema": [ "Article", "BreadcrumbList" ], "trust_elements": [ "Named customer contact (with permission)" ], "media": [ "Redacted artifact screenshots" ], "faq_opportunities": [], "cta_strategy": "End-of-page primary CTA", "quality_requirements": [ "Written approval on file" ], "anti_thin_rules": [ "No fabricated case studies" ] } ], "on_page_rules": { "title_tag": "Pattern: [Primary keyword] — [Angle] | PlateReady. ≤ 60 chars. Front-load the keyword. No clickbait.", "meta_description": "≤ 155 chars. State the specific outcome. Include a verb + a rule citation when applicable. No stuffing.", "headings": "One H1. H2s follow the workflow steps or the searcher's questions. H3s for edge cases. No decorative headings.", "intro": "First 100 words: define the topic in the searcher's language + name the specific rule/agency + preview what the page delivers.", "snippet_targeting": "Add a 40–60 word definition block and a numbered how-to block near the top for featured snippet + AI overview eligibility.", "tables_lists": "Use tables for rule comparisons, deadlines, and thresholds. Lists for steps. Never use tables for layout.", "images": "Original diagrams/screenshots preferred. Descriptive alt text. WebP. Explicit width/height. Never AI slop stock art.", "internal_links": "Every page: ≥3 contextual links up to pillar, ≥2 to sibling cluster pages, ≥1 to a commercial page.", "external_citations": "Cite the primary source (agency PDF / statute) — not aggregators — with the visited-on date.", "author_attribution": "Named author + role + linked bio page. Reviewer for YMYL.", "freshness": "Last-reviewed date at top; change log at bottom for state DMV pages; quarterly review cadence.", "cta_placement": "Above the fold (soft), mid-page (contextual to the section), end-of-page (primary).", "mobile": "Single-column, tap targets ≥44px, no interstitials, no autoplay video.", "avoid": [ "Keyword stuffing", "AI-generated body copy without human edit", "Doorway variants", "Unsupported superlatives ('best', 'top-rated') without evidence", "Meta descriptions duplicated across pages", "Marking up invisible content in schema" ] }, "entity_seo": { "main_entities": [ "PlateReady", "TxDMV", "webDEALER", "FL HSMV", "CA DMV", "GA DOR", "NMVTIS", "ELT (electronic lien and title)" ], "related_entities": [ "destination-state DMV", "title submission", "tax reciprocity", "temp tag", "lien perfection" ], "people": [ "Named senior title specialist (certifier)", "Dealer principal / GM", "DMV officials referenced" ], "orgs": [ "destination-state DMV titling", "TxDMV", "FL HSMV", "CA DMV", "GA DOR", "NC DMV", "TN DOR", "AZ MVD" ], "tools": [ "Rule library", "Evidence templates", "Change-log tracker" ], "regulations": [ "TX HB 718 (webDEALER mandate)", "49 CFR Part 580 odometer disclosure", "FTC Safeguards Rule", "state title and registration codes" ], "problems": [ "aged out-of-state title risk", "floorplan title-audit finding", "unperfected lien funding hold", "expired temp tag exposure" ], "solutions": [ "dealer out-of-state title workflow", "Evidence packs", "Rule-mapped checklists" ], "processes": [ "Intake", "Rule mapping", "Evidence collection", "Review", "Submit/File", "Post-file monitoring" ], "alternatives": [ "in-house title clerk", "dealer titling platforms", "manual title-service bureaus" ], "synonyms": [ "out-of-state title desk", "dealer tag and title service", "interstate vehicle registration processing" ] }, "schema_strategy": [ { "type": "Organization", "where": "Site-wide in head", "required_fields": [ "name", "url", "logo", "sameAs" ], "caution": "Keep in sync with visible About / contact." }, { "type": "WebSite + SearchAction", "where": "Homepage", "required_fields": [ "name", "url", "potentialAction" ], "caution": "Only if on-site search actually exists." }, { "type": "BreadcrumbList", "where": "All hub / cluster / rule / glossary pages", "required_fields": [ "itemListElement" ], "caution": "Order must match visible breadcrumbs." }, { "type": "Article", "where": "Guides, pillars, rule pages", "required_fields": [ "headline", "author", "datePublished", "dateModified" ], "caution": "Author must exist as a real person." }, { "type": "FAQPage", "where": "Genuine FAQ pages only", "required_fields": [ "mainEntity[]" ], "caution": "Only mark up FAQs visible on the page." }, { "type": "HowTo", "where": "Real step-by-step workflows only", "required_fields": [ "name", "step[]" ], "caution": "Google narrowed HowTo eligibility; use sparingly." }, { "type": "Person", "where": "Author bio pages", "required_fields": [ "name", "jobTitle", "sameAs" ], "caution": "Credentials must be real and verifiable." } ], "internal_linking": { "pillar_to_cluster": "Pillar links to every direct cluster page in a curated section (not a mega-menu dump).", "cluster_to_pillar": "Every cluster page links back to its pillar in the intro and in-context.", "cluster_to_cluster": "Link between sibling clusters only where the user's next question naturally leads there.", "service_to_location": "Not applicable.", "faq_to_commercial": "Answer the question first, then link to the commercial page in a 'related' block — never inline mid-answer.", "breadcrumbs": "Structured breadcrumbs on all guide, rule, and glossary pages.", "anchor_text_rules": [ "Descriptive — match the target page's H1 concept", "Vary phrasing across links to the same target", "Never exact-match keyword stuffing", "Anchor must make sense read aloud" ] }, "technical_seo": { "crawlability": "Flat depth (≤3 clicks from homepage). No orphan pages. HTML sitemap on /sitemap.", "indexability": "Index all real content. noindex utility pages, thank-you pages, and gated-asset landing pages.", "sitemaps": "XML sitemap generated at build time. Split by section if > 5k URLs.", "robots": "robots.txt allows all; disallow /admin/, /api/. Reference sitemap.", "canonicals": "Self-referencing canonical on every page. Filter/sort variants canonical to the base.", "pagination": "Prefer 'load more' or a single long page; if paginated, use rel=next/prev semantics via internal linking.", "faceted_nav": "Not applicable for this blueprint (no product catalog).", "duplicate_control": "One URL per topic. Consolidate before publishing new variants. No www/non-www split.", "redirects": "301 for permanent moves; audit chains monthly; never 302 for SEO redirects.", "core_web_vitals": "LCP ≤ 2.5s, INP ≤ 200ms, CLS ≤ 0.1. Test with real-user monitoring.", "mobile": "Mobile-first design. No tap-target failures. No horizontal scroll.", "accessibility": "WCAG AA. Semantic HTML. Landmarks. Focus states. Alt text.", "js_seo": "Content in the initial HTML. Client hydration for interactivity only.", "rendering": "Static generation preferred; SSR only where personalized. Never client-only for indexable pages.", "gsc_setup": "Verify both www and apex; submit sitemap; monitor Coverage and Enhancements weekly.", "analytics_setup": "GA4 + server-side event stream. Consent Mode v2. Event schema documented.", "rank_tracking": "Semrush or Ahrefs project set to US database; track pillar + top-20 clusters weekly." }, "eeat": { "author_bios": "Every content page has a named author with role, credentials, and a linked author page.", "expert_reviewers": "Every YMYL page reviewed by a named expert with disclosed credentials.", "editorial_policy": "Public /editorial-policy page: sourcing rules, review cadence, correction policy.", "fact_checking": "Every statute/rule reference has a link + visited-on date; corrections dated and disclosed.", "credentials": [ "Veteran title-desk / retired DMV-examiner background as applicable", "State occupational license number where a licensed channel applies (e.g., CA Registration Service)" ], "citations": "Cite primary sources (agency PDF, statute text). No citation of aggregator blogs.", "first_hand_proof": [ "Screenshots of the actual workflow", "Redacted worked examples", "Signed reviewer statement" ], "update_cadence": "State-rule pages reviewed quarterly; commercial pages reviewed twice yearly.", "monetization_disclosure": "Public disclosure that leads convert to paid engagements; no undisclosed affiliate content.", "ymyl_notes": "This is YMYL. Language stays cautious ('may', 'depends on facts'); no legal/medical advice framing; disclaimer near CTA." }, "ai_search": { "principles": [ "Answer the exact question in the first paragraph", "Provide a 40–60 word extractable definition near the top", "Structured lists and tables for facts", "Cite named primary sources", "Author + reviewer names on-page" ], "tactics": [ "FAQPage schema for genuine FAQs (not stuffed)", "HowTo schema for real workflow pages", "Consistent entity naming across the site", "Concise summaries at the top of long guides" ], "do_not": [ "Write pages targeting AI systems instead of humans", "Insert hidden 'AI-only' content", "Create bespoke llms.txt / manifests that bypass normal quality", "Mass-generate answers to invented questions" ] }, "conversion": { "primary_cta": "Book a validation conversation (calendar link).", "secondary_cta": "Download the evidence checklist (email capture).", "lead_magnets": [ "50-State Delivery-Day Checklist Pack (PDF)", "Rule-to-artifact mapping table", "Quarterly state titling rule change-log subscription" ], "trust_elements": [ "Named reviewer + credentials", "Rule citations visible on-page", "Change-log timestamps", "Contact + address in footer" ], "per_page_paths": [ { "page_type": "Homepage", "path": "Hero CTA → validation call. Secondary → guides pillar." }, { "page_type": "Pillar", "path": "TOC → deep sub-pages. End-of-page → validation call." }, { "page_type": "Cluster / how-to", "path": "In-content 'related tool' link → product. End-of-page → checklist download." }, { "page_type": "Product / service", "path": "Above-the-fold CTA → calendar. Objection-handling block → FAQ." }, { "page_type": "Rule page", "path": "Sidebar → related workflow (product). Bottom → subscribe to change-log." } ], "tracking": "GA4 events: cta_click, checklist_download, calendar_book. Server-side dedupe. Weekly funnel review." }, "link_earning": { "digital_pr_ideas": [ "Quarterly days-to-plate benchmark report (per-state processing times)", "State tax & fee reciprocity calculator with a shareable result page", "State titling rule change tracker with an RSS feed" ], "original_research": [ "Small operator survey (n≥30) once per year", "State-by-state (or agency-by-agency) rule variation index" ], "directories": [ "G2 / Capterra category pages", "Industry association member lists", "DMV and dealer-association resource pages when eligible" ], "expert_contributions": [ "HARO / Qwoted / Featured expert responses", "Bylined articles in industry trade press", "Podcast interviews with practitioners" ], "partnerships": [ "Association CLE / CPE sponsorships", "Co-authored guides with adjacent (non-competing) vendors" ], "avoid": [ "Paid link schemes", "PBNs", "Mass guest posting", "Fake reviews", "Reciprocal link exchanges" ] }, "roadmap_90d": [ { "phase": "Days 0–30: Foundation", "goal": "Establish trust + ship product page + first pillar.", "pages": [ "Homepage", "Product page", "Pillar: Dealer out-of-state title & registration — definitive guide", "About + reviewer bio", "Editorial policy", "Contact" ], "keywords_targeted": [ "PlateReady", "dealer out-of-state title guide" ], "why_first": "Without a trust surface + a real product page, everything else is unmoored.", "difficulty": "medium", "business_value": "high", "required_assets": [ "Reviewer bio", "Editorial policy", "One workflow diagram" ], "internal_links": [ "Homepage ↔ Product ↔ Pillar" ], "conversion_goal": "First validation calls booked" }, { "phase": "Days 31–60: Topical authority core", "goal": "Publish the first cluster of 5–7 supporting pages under the pillar + evidence checklist lead magnet.", "pages": [ "out-of-state title transfer edge cases", "out-of-state deal title workflow step by step", "dealer out-of-state titling FAQs", "Evidence checklist (lead magnet)", "title submission deadlines" ], "keywords_targeted": [ "out-of-state title transfer edge cases", "out-of-state title checklist", "destination-state titling deadlines" ], "why_first": "Easy-win SERPs that assist conversion to the product page.", "difficulty": "low", "business_value": "medium", "required_assets": [ "Checklist PDF", "Rule table" ], "internal_links": [ "All clusters ↔ pillar ↔ product" ], "conversion_goal": "Checklist downloads + assisted conversions" }, { "phase": "Days 61–90: Reference & freshness", "goal": "Ship the rule library + first state titling rule change-log post + first comparison page.", "pages": [ "Rule page: Texas (webDEALER / HB 718)", "Rule page: Florida (HSMV)", "Rule page: California (DMV)", "Comparison: Out-of-state title service vs titling software", "Q1 state titling rule change-log" ], "keywords_targeted": [ "Texas webDEALER title submission", "Florida dealer title submission", "California dealer title submission" ], "why_first": "Reference pages compound in authority; change-log establishes freshness signal.", "difficulty": "medium", "business_value": "medium", "required_assets": [ "Primary-source citations", "Reviewer sign-off" ], "internal_links": [ "Rule pages ↔ pillar ↔ product; comparison → product" ], "conversion_goal": "BOFU comparison conversions" } ], "roadmap_12m": [ { "phase": "Months 4–6: Linkable assets", "goal": "Ship the annual benchmark, the state tax & fee reciprocity calculator, and the state variation index (if applicable).", "pages": [ "Quarterly days-to-plate benchmark", "State tax & fee reciprocity calculator", "State variation index" ], "keywords_targeted": [ "days-to-plate benchmark", "aged-title carrying cost", "state-by-state titling comparison" ], "why_first": "Linkable assets drive referring domains and topical authority signals.", "difficulty": "medium", "business_value": "high", "required_assets": [ "Survey data", "Named methodology", "Reviewer sign-off" ], "internal_links": [ "From every pillar + product" ], "conversion_goal": "Calculator → validation call handoff" }, { "phase": "Months 7–9: Depth + freshness cadence", "goal": "Expand each pillar with 3 more cluster pages + quarterly state titling rule change-log.", "pages": [ "Additional cluster pages (per pillar)", "Q3 state titling rule change-log", "First case study (with permission)" ], "keywords_targeted": [ "Long-tail cluster expansions" ], "why_first": "Compounding topical coverage + freshness moat.", "difficulty": "low", "business_value": "medium", "required_assets": [ "Customer approval for case study" ], "internal_links": [ "Sibling cluster interlinking" ], "conversion_goal": "Assisted conversions" }, { "phase": "Months 10–12: Scale + prune", "goal": "Consolidate weak pages, refresh top pages, expand into 1 adjacent topic only if authority is proven.", "pages": [ "Consolidation redirects", "Top-10 page refreshes", "Adjacent topic scoping" ], "keywords_targeted": [ "Existing top-10 clusters" ], "why_first": "Optimization > net-new after a critical mass is reached.", "difficulty": "low", "business_value": "high", "required_assets": [ "Analytics review", "Consolidation plan" ], "internal_links": [ "Redirect audit" ], "conversion_goal": "CTR + conversion-rate lift" } ], "priority_pages": [ { "rank": 1, "page_title": "Destination-state title packet evidence requirements", "slug": "/guides/destination-state-title-packet-evidence-requirements/", "page_type": "Pillar / evidence guide", "primary_keyword": "destination-state title packet evidence requirements", "secondary_keywords": [ "destination-state audit-ready title evidence", "title packet evidence checklist" ], "intent": "commercial", "scope": "national", "funnel": "BOFU", "difficulty": "medium", "business_value": "high", "conversion_potential": "high", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Book validation call", "production_priority": "P0", "why_opportunity": "High buyer intent + weak SERP + our unique proof" }, { "rank": 2, "page_title": "Out-of-state title service vs titling software", "slug": "/guides/out-of-state-title-service-vs-titling-software/", "page_type": "Comparison page (honest, evidence-based)", "primary_keyword": "Out-of-state title service vs titling software", "secondary_keywords": [ "out-of-state title service alternatives", "out-of-state title service comparison" ], "intent": "commercial", "scope": "national", "funnel": "BOFU", "difficulty": "medium", "business_value": "high", "conversion_potential": "high", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Book validation call", "production_priority": "P0", "why_opportunity": "Late-funnel intent with weak competition" }, { "rank": 3, "page_title": "Out-of-state delivery checklist", "slug": "/guides/out-of-state-delivery-checklist/", "page_type": "Resource / lead magnet page", "primary_keyword": "out-of-state title checklist", "secondary_keywords": [ "title packet template", "title-audit checklist" ], "intent": "informational", "scope": "national", "funnel": "MOFU", "difficulty": "low", "business_value": "medium", "conversion_potential": "medium", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Download checklist", "production_priority": "P0", "why_opportunity": "Easy win + strong lead-magnet fit" }, { "rank": 4, "page_title": "State-by-state dealer title submission deadlines", "slug": "/guides/state-dealer-title-submission-deadlines/", "page_type": "Data table page (updated quarterly)", "primary_keyword": "state-by-state dealer title submission deadlines", "secondary_keywords": [ "title submission deadline", "title submission due date" ], "intent": "informational", "scope": "national", "funnel": "TOFU", "difficulty": "low", "business_value": "medium", "conversion_potential": "medium", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Download checklist", "production_priority": "P0", "why_opportunity": "Recurring seasonal traffic + easy freshness moat" }, { "rank": 5, "page_title": "out-of-state title transfer edge cases", "slug": "/guides/out-of-state-title-transfer-edge-cases/", "page_type": "How-to cluster page", "primary_keyword": "out-of-state title transfer edge cases", "secondary_keywords": [ "out-of-state title transfer exceptions", "out-of-state titling unusual scenarios", "out-of-state titling corner cases" ], "intent": "informational", "scope": "national", "funnel": "MOFU", "difficulty": "low", "business_value": "medium", "conversion_potential": "medium", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Download checklist", "production_priority": "P0", "why_opportunity": "Easy win + high assist to product page" }, { "rank": 6, "page_title": "Dealer titling software", "slug": "/guides/dealer-titling-software/", "page_type": "Product page (defer)", "primary_keyword": "dealer titling software", "secondary_keywords": [ "dealer titling platform", "best dealer titling tools" ], "intent": "commercial", "scope": "national", "funnel": "BOFU", "difficulty": "high", "business_value": "high", "conversion_potential": "high", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Book validation call", "production_priority": "P1", "why_opportunity": "Long-term play — do not chase before authority is built" }, { "rank": 7, "page_title": "dealer out-of-state title and registration definitive guide", "slug": "/guides/dealer-out-of-state-title-definitive-guide/", "page_type": "Pillar page", "primary_keyword": "dealer out-of-state title and registration definitive guide", "secondary_keywords": [ "dealer out-of-state title processing explained", "what is a dealer out-of-state title desk" ], "intent": "informational", "scope": "national", "funnel": "TOFU", "difficulty": "medium", "business_value": "medium", "conversion_potential": "low", "required_proof": [ "Named reviewer", "Primary-source cites", "Worked example" ], "internal_links": [ "/guides/dealer-out-of-state-title-registration/", "/product", "/rules/destination-state-titling/" ], "schema": [ "Article", "BreadcrumbList" ], "cta": "Download checklist", "production_priority": "P1", "why_opportunity": "Anchors topical authority for the whole cluster" } ], "competitor_gaps": { "typical_competitor_types": [ "titling platform vendor blogs", "dealer titling platforms", "law firm alerts" ], "common_weaknesses": [ "Outdated state-rule citations", "Missing last-reviewed date", "No named author or reviewer", "Copy-paste content across state / product variants", "No worked examples", "Thin FAQ padded with generic questions", "Poor mobile Core Web Vitals" ], "how_to_beat_them": [ "Fresh citations with visited-on dates", "Named reviewer + credentials visible", "Real, redacted worked examples", "Better structured tables for rule comparisons", "Faster + more accessible pages" ] }, "metrics": { "weekly": [ "GSC impressions/clicks by pillar", "Top-20 keyword position", "New indexed pages", "Core Web Vitals regressions" ], "monthly": [ "Organic sessions by hub", "Assisted conversions", "CTR by template", "Content decay list (positions dropped)", "Backlink net-new" ], "quarterly": [ "Pillar coverage audit", "Rule freshness audit", "Consolidation / prune list", "Conversion path funnel review" ], "annual": [ "Full topical authority audit", "Benchmark report refresh", "Editorial policy refresh" ] }, "risks": [ { "risk": "Thin content", "applies": true, "mitigation": "Minimum-word + reviewer-sign-off gate before publish." }, { "risk": "Duplicate content across state/product variants", "applies": true, "mitigation": "One URL per topic; no auto-generated variants; canonical to pillar." }, { "risk": "Doorway location pages", "applies": true, "mitigation": "Local pages are refused for this vertical — buyers search by state DMV, not city." }, { "risk": "Keyword cannibalization", "applies": true, "mitigation": "Topic ownership map; kill or 301 the weaker duplicate." }, { "risk": "AI-generated body without human edit", "applies": true, "mitigation": "Editorial policy forbids it; reviewer sign-off required." }, { "risk": "Unsupported YMYL claims", "applies": true, "mitigation": "Cautious language + primary-source cites + reviewer credential." }, { "risk": "Bad schema (marking up invisible content)", "applies": true, "mitigation": "Schema linter in CI; only markup what is on-page." }, { "risk": "Link spam / paid link schemes", "applies": true, "mitigation": "Editorial link-earning only; documented policy." }, { "risk": "Review manipulation", "applies": false, "mitigation": "Post-engagement organic prompts only; no incentives; no gating negatives." }, { "risk": "Index bloat from tag/archive pages", "applies": true, "mitigation": "noindex utility archives; canonical to hub." }, { "risk": "Compliance risk in claims", "applies": true, "mitigation": "Legal review of marketing claims; disclaimer near CTAs." }, { "risk": "Programmatic doorway pages", "applies": true, "mitigation": "Programmatic refused unless per-page uniqueness rules are met." } ], "first_20_pages": [ "Homepage", "Product / service page", "About + reviewer bio", "Editorial policy", "Contact", "Privacy", "Pillar: Dealer out-of-state title & registration — definitive guide", "out-of-state deal title workflow step by step", "out-of-state title transfer edge cases", "dealer out-of-state titling FAQs", "Pillar: destination-state evidence & audit-readiness", "destination-state evidence requirements", "dealer title audit checklist", "title submission deadlines", "Evidence checklist (lead magnet)", "Rule page: Texas (webDEALER / HB 718)", "Rule page: Florida (HSMV)", "Rule page: California (DMV)", "Comparison: Out-of-state title service vs titling software", "Q1 state titling rule change-log post" ], "first_10_tech_fixes": [ "XML sitemap generated at build", "robots.txt reviewed + sitemap referenced", "Self-referencing canonicals", "GSC + GA4 verified with server-side events", "Core Web Vitals baseline (LCP, INP, CLS)", "Structured breadcrumbs sitewide", "Author + editorial-policy pages published", "404 + 410 patterns defined", "Redirect audit (no chains)", "Semantic HTML + accessibility landmarks" ], "first_10_authority_actions": [ "Publish named reviewer bio(s)", "Public editorial policy + correction policy", "Cite primary state DMV sources with visited-on dates", "Launch checklist lead magnet", "Pitch 3 HARO / Qwoted responses per week", "Publish 1 original data point / benchmark", "Reach out to 5 non-competing directories", "Guest post on 1 industry association blog", "Podcast interview outreach (5 shows)", "Set up quarterly state titling rule change-log post cadence" ], "final_recommendation": "Build a state-rule-fluent authority site around \"dealer out-of-state title & registration\". Ship the first 20 pages in 90 days (product + pillar + rule library + evidence assets), then compound with quarterly rule-change posts and one annual benchmark. Refuse doorway pages, refuse mass AI content, and treat named-reviewer + primary-source citations as non-negotiable.", "disclaimers": [ "All volume/difficulty/CPC labels are RELATIVE ESTIMATES (low/medium/high), not exact numbers. Validate with Semrush, Ahrefs, or Google Search Console before committing spend.", "This brief is deterministic per blueprint — it will not shift between renders. Any changes should be made in code, not in prompts.", "YMYL topic: language must stay cautious; nothing here is legal/medical/financial advice." ] }, "microsite": { "category": "Automotive title & registration operations", "shortTitle": "PlateReady Out-of-State Title & Registration Desk", "audience": "independent and online-forward used-car dealer principals, and the office managers and title clerks who run their deals", "problem": "Every out-of-state deal hands your one-state title clerk another state’s tax math, forms, notarization, and lien rules — to execute perfectly on the first try. The buyer drives home, the temp tag starts counting down, and every missing signature becomes a FedEx round-trip. Deadlines slip, lenders hold funding on unperfected liens, and the aged-title drawer grows until a floorplan auditor — or a state enforcement action like Connecticut’s against Carvana — asks about it.", "offer": "PlateReady is the done-for-you out-of-state title and registration desk: upload the deal jacket and we return a certified, destination-state-correct packet — correct taxes and fees, correct forms, every required signature flagged before the customer leaves the store — then track the submission and cure every rejection until the plate issues and the lender’s lien is perfected. Flat per-deal pricing, never hourly.", "faq": [ { "q": "Who is PlateReady for?", "a": "Independent and online-forward used-car dealers doing 25–300 units a month with at least 10% out-of-state buyers — or an aged-title list of 15+ units. Online-forward stores with national listings, BHPH stores near borders, and specialty dealers (RV, powersports, exotic, classic) fit best. The daily user is your office manager or title clerk; the buyer is usually the principal or GM." }, { "q": "What do I actually get back on each deal?", "a": "A pre-desking tax, fee, and requirements quote (30-minute SLA in business hours), a delivery-day signature and document checklist your F&I desk walks while the buyer is still in the store, a certified packet within 48 hours of a complete jacket, submission through the correct channel, tracking with rejection cure, and lien-perfection confirmation to your lender." }, { "q": "How is a PlateReady packet audit-ready?", "a": "Every packet ships with a signed certification record: the named senior title specialist, the pinned version of the state-rules matrix it was built against, the deterministic calculator’s output hash, and the checklist state. Every fee traces to the destination state’s published schedule, and every requirement carries a matrix citation. That record is exactly what a floorplan auditor or lender asks for." }, { "q": "How does pricing work?", "a": "Flat per unit of work, never hourly. Per-deal: $119 standard, $179 complex-state (notarization, VIN inspection, emissions, or non-standard lien procedure), $249 rush (24-hour packet SLA). Aged Title Rescue: $245–$495 per rescued unit ($345 average), invoiced on issuance — not on submission. Desk subscriptions: $995 / $1,995 / $3,495 per month for 12 / 28 / 55 included deals. State taxes and government fees are pass-through at cost with receipts — we never mark up government money." }, { "q": "How do I start?", "a": "With the free Out-of-State Exposure Scan. Send your DMS aged-title report and your last 90 days of out-of-state deals; within 48 hours you get a written memo — units at risk, penalty exposure by state, expired-tag liabilities, estimated funding-hold carry, and the three fastest cures — plus a 15-minute readout if you want it." }, { "q": "Are you a DMV, a law firm, or a government agent?", "a": "No. PlateReady is a private document-processing service acting as an authorized agent of the dealer. Submissions go through your dealer-owned state accounts (webDEALER, ERT), tracked mail, or licensed partners where a state requires one — with the channel and license ID logged on every submission. Title disputes, ownership contests, and lien-priority questions are referred to licensed counsel." }, { "q": "What happens if a state rejects a packet you certified?", "a": "The first-submission promise: if the rejection is our error, we cure it free and refund that unit’s fee. Every rejection gets a root-cause within 48 hours, and the fix lands as a matrix rule, template, or QA check with a regression test — so the same defect cannot recur. If our computed tax or fee differs from the state’s final figure due to our error, we pay the difference." }, { "q": "What if the deal jacket is incomplete?", "a": "Intake runs an automatic completeness check against the destination state’s required-evidence list and issues the missing-document list to your store within minutes. The 48-hour packet SLA starts when the jacket is complete — stated plainly, so “packet time” (ours) never hides behind “chase time” (the documents). The delivery-day checklist exists to prevent the gap in the first place." }, { "q": "Will you do Montana LLC registrations or tax structuring?", "a": "No — refused in writing. PlateReady does not provide or assist with residency structuring, Montana LLC registration arrangements, or any strategy whose purpose is avoiding taxes lawfully owed to the buyer’s home jurisdiction. We title vehicles where the buyer actually lives and compute the real tax. That boundary is why lenders trust our packets." } ], "process": [ { "title": "Intake: upload the deal jacket", "body": "Email, portal, or photo-of-paper. AI extracts the jacket to a canonical deal schema with per-field confidence scores, runs the NMVTIS/brand check, and auto-issues the missing-document list within minutes. The SLA clock starts when the jacket is complete." }, { "title": "Resolve the destination state’s rules", "body": "Requirements come only from the versioned 50-state matrix — forms with revision numbers, signature and notarization plan, inspection prerequisites, lien-perfection steps, submission channel and deadline — each item with a citation. A matrix gap returns NEEDS_HUMAN; nothing is improvised from general model knowledge." }, { "title": "Compute taxes and fees deterministically", "body": "A versioned, per-jurisdiction calculator — code, not an LLM — produces the itemized figure; an independent AI cross-check re-derives the inputs from the jacket. Any mismatch blocks certification. If our figure is wrong, we pay the difference." }, { "title": "Build the packet and the delivery-day checklist", "body": "Forms are populated and the state-specific delivery-day checklist is generated — every signature, notarization, and document your buyer must complete while still in the store. Certified packet ready within 48 hours of a complete jacket." }, { "title": "A named senior title specialist certifies", "body": "A human specialist signs every packet — name, timestamp, matrix version, calculator hash. Nothing ships uncertified; the tracker locks submission until the certification record exists." }, { "title": "Submit, track, and cure until the plate issues", "body": "Submission through your dealer state account, tracked mail, or a licensed partner (channel + license ID logged). Stalls over 7 days auto-escalate with a drafted chaser; rejections are cured on a 48-hour root-cause discipline; your lender gets lien-perfection confirmation the day the state records it." } ], "northStarCta": { "label": "Request a free Exposure Scan", "href": "/contact", "secondary_label": "See how the desk works", "secondary_href": "/how-it-works" }, "ubiquitousLanguage": { "audience": "independent and online-forward used-car dealer principals, and the office managers and title clerks who run their deals", "domain": "out-of-state vehicle title & registration processing", "deliverable": "certified destination-state title packet + delivery-day checklist", "reviewer": "named senior title specialist", "record": "per-deal certification record (certifier, matrix version, calculator hash)", "unit_of_work": "deal jacket", "cta_primary": "Request a free Exposure Scan", "cta_secondary": "See how the desk works", "regulator": "the destination-state DMV", "regulator_full": "the destination state’s DMV / titling authority", "statute": "the destination state’s title, tax, and registration rules", "trigger_moment": "an out-of-state delivery with the temp-tag clock already running", "event_intake_started": "dealer_out_of_state_title_registration_desk_intake_started", "event_conversation_requested": "dealer_out_of_state_title_registration_desk_conversation_requested" }, "trust": { "standards": [ "Every requirement in a PlateReady packet traces to a cited, versioned rule in the 50-state matrix — and every fee to the destination state’s published schedule, dual-controlled by a deterministic calculator and an independent cross-check", "A named senior title specialist certifies every packet before it is submitted — signed record with name, timestamp, matrix version, and calculator hash", "Deal jackets are treated as consumer NPI under the FTC Safeguards Rule flow-down: encrypted intake channels, least-privilege access, a documented retention schedule, and long-term retention of certification records and the audit trail" ], "response_time": "Pre-desking quotes in 30 minutes during business hours; certified packets within 48 hours of a complete jacket — temp-tag clocks don’t wait for a sales rep.", "data_handling": "Your jackets stay in encrypted storage with access logging. We don’t train models on your deal files. Working files purge on schedule after issuance; certification records and the audit trail are retained long-term." }, "hook": "Send us the deal jacket; we return the plate. The destination state will not read your effort — it will read the packet. The desk builds the one it will accept, first submission.", "sub_headline": "PlateReady makes the missing signature the visible unit of work — the delivery-day checklist catches it while the buyer is still in the store, and the certification gate holds any packet with an unresolved requirement. Jacket → matrix citation → specialist signature in one view.", "dream_outcome": "You close the month with zero units aged over 30 days — the exact line your floorplan auditor checks. Every out-of-state deal leaves with a plate plan, every lender funds on a perfected lien, and “it’s at the DMV” comes with a submission record instead of a shrug.", "specific_pains": [ "An out-of-state buyer drove home Friday and the missing title-application signature surfaced Monday — now it’s a FedEx round-trip against a temp tag that’s already counting down.", "Your title clerk knows your state cold — and the other 49 by guesswork. Reciprocity credit, county add-ons, notarization, VIN inspections: one wrong answer re-cuts the deal or strands the title.", "The aged-title drawer is technically “in process” but practically invisible — the moment a floorplan auditor or the lender asks, reconstructing submission dates becomes the whole week’s work.", "Funding holds pile up because the lien was recorded late or wrong in the destination state — and you’re floating deals you already delivered.", "Title-delay enforcement went from theory to precedent — Connecticut’s Carvana settlement ($1M restitution + $500K penalty), Florida’s 47-count Vroom complaint, Maryland and Illinois actions — and floorplan auditors read the same news." ], "cost_of_inaction": "Every out-of-state deal desked on habit instead of the destination state’s actual rules is a bet against a temp-tag clock. Aged units accrue late-title penalties, unperfected liens hold funding, and a customer driving on an expired tag is now a consumer-protection case, not a paperwork hiccup. The record you cannot produce is the record the auditor will assume against you.", "mechanism": { "name": "PlateReady’s certified-packet pipeline", "steps": [ { "title": "Extract the deal jacket", "body": "AI extraction to a canonical schema with per-field confidence; low-confidence fields route to human verification; VIN checksum and NMVTIS/brand check run in code on every deal." }, { "title": "Resolve rules from the versioned matrix", "body": "Every form, signature, inspection, and lien step is resolved from the cited, versioned 50-state matrix — the matrix version is pinned to the deal, and gaps escalate to a human instead of being guessed." }, { "title": "Dual-control the money math", "body": "Deterministic per-state calculators compute tax, title, registration, and local fees; an independent AI cross-check must match or certification is blocked. Fee errors are ours to pay, and E&O stands behind that." }, { "title": "Certify — a human, always", "body": "A named senior title specialist reviews the requirements list, the calculator outputs, and the checklist state, then signs the certification record. Nothing ships uncertified." }, { "title": "Submit, monitor, cure, close", "body": "Submission through the correct channel with license ID logged; agents poll status and auto-draft chasers at 7 days of state silence; every rejection is root-caused within 48 hours and the fix lands in the matrix with a regression test." } ] }, "offer_stack": [ { "item": "Certified destination-state title packet", "note": "built against the pinned matrix version, signed by a named senior title specialist — with the citation trail an auditor can walk in order" }, { "item": "Delivery-day signature & document checklist", "note": "state-specific, generated pre-desking — every signature, notarization, and document captured while the buyer is still in the store" }, { "item": "Pre-desking tax, fee & requirements quote", "note": "30-minute SLA during business hours — reciprocity, situs add-ons, and inspection flags surface before the deal is cut, not after" }, { "item": "Submission tracking & rejection cure", "note": "stalls over 7 days auto-escalate; rejections cured on a 48-hour root-cause discipline — our errors cured free with the unit fee refunded" }, { "item": "Lien-perfection confirmation to your lender", "note": "the funding-unblock artifact — sent the day the destination state records the lien" }, { "item": "Monthly aged-title report", "note": "“zero units over 30 days” — the exact line floorplan auditors check, with a submission record behind every unit" } ], "guarantee": "PlateReady blocks submission when a requirement lacks a matrix citation, the fee calculator and cross-check disagree, or the specialist certification is unsigned. If a certified packet is rejected for our error, we cure it free and refund that unit’s fee; if our computed fee differs from the state’s final figure due to our error, we pay the difference.", "urgency": "Certification capacity, not seat count, is the constraint — the pilot is capped at 8 dealers so every packet stays 100% specialist-certified. Once the current cohort is full, the next slot follows the waitlist, in writing.", "objections": [ { "q": "\"We already have a title clerk.\"", "a": "Keep them — they own your home state. PlateReady is the other 49: the destination state’s forms, reciprocity math, notarization, inspections, and lien procedure, certified per deal. Your clerk hands us the jacket and gets back a packet plus a delivery-day checklist — no new software to learn." }, { "q": "\"We already use a titling platform.\"", "a": "A platform is software your clerk must operate — the 50-state knowledge problem stays in your store. PlateReady sells the finished outcome: certified packet, tracked submission, cured rejections, perfected lien. If your platform covers a state well, we’ll happily submit through it as your agent." }, { "q": "\"How much of this is AI?\"", "a": "AI does extraction, requirements retrieval from our cited matrix, deficiency detection, and drafting. Code does all the money math. A named senior title specialist certifies every packet before it moves — no unsigned output ever reaches a state." }, { "q": "\"How is our deal data handled?\"", "a": "Deal jackets contain consumer NPI, so we run Safeguards-aligned controls: encrypted intake and storage, least-privilege access with an access log, a documented retention schedule, and no model training on your files. A vendor security addendum is offered proactively — it’s your Safeguards flow-down, made easy." }, { "q": "\"What does it cost?\"", "a": "Flat and published: $119 / $179 / $249 per deal by complexity and speed, $345 average per rescued aged unit, subscriptions from $995 a month for 12 deals. Taxes and government fees pass through at cost with receipts. Never hourly, no success-fee games." }, { "q": "\"Can’t we just wait for e-titling to fix this?\"", "a": "Digitization is a multi-year, state-by-state patchwork — and every state that digitizes cuts our cost (and your price) first. Meanwhile TX HB 718 just showed how fast the rules move: paper temp tags abolished, webDEALER mandated, July 1, 2025. The desk that tracks 50 rule sets weekly is the hedge." } ], "who_this_is_not_for": [ "Dealers who want Montana-LLC registrations, residency structuring, or any tax-avoidance workaround — we refuse that business in writing.", "Stores that want us to take custody of government fees or consumer funds — pass-throughs are pre-approved and receipted, never held.", "Dealers selling into states where our licensing checklist has not been signed off — those deals are waitlisted for that state, stated in writing, not improvised." ], "proof_pillars": [ { "title": "The 50-state matrix, cited rule by rule", "body": "No guesswork on reciprocity, notarization, inspections, or lien procedure — every rule carries a source citation and an effective date, every change gets reviewer sign-off and a regression test, and the matrix version is pinned to every deal." }, { "title": "The certifier has a name an auditor can look up", "body": "Certification is not procedural: the senior title specialist’s name, the timestamp, the matrix version, and the calculator hash are pinned to the packet — a record a lender, floorplan auditor, or state examiner can verify." }, { "title": "First-pass acceptance is the public number", "body": "The desk’s quality north star is first-pass DMV acceptance per state per week — target ≥95% by day 90 — and every rejection becomes a matrix rule with a regression test so it cannot recur." } ], "stakes_line": "The destination state will not read your effort. It will read the packet. Make the packet the answer.", "deliverable": "certified destination-state title packet + delivery-day checklist", "unit_of_work": "deal jacket", "lexicon": { "regulator": "the destination-state DMV", "regulator_full": "the destination state’s DMV / titling authority", "statute": "the destination state’s title, tax, and registration rules", "statute_frame": "the intake-to-issuance workflow where an uncertified packet is a self-inflicted rejection and an aged title is a self-inflicted enforcement risk.", "persona": "Dealer principal", "persona_moment": "You’re a dealer principal. It’s the morning after an out-of-state delivery — the buyer is driving home on a temp tag that’s already counting down, and someone has to hand the destination state a packet it will accept on the first pass, with every fee traceable to a published schedule.", "trigger_moment": "an out-of-state delivery with the temp-tag clock already running", "enforcement_stakes": "late-title penalties, funding holds, and state consumer-protection enforcement", "retention": "long-term (certification records + audit trail)", "cta_verb": "Request a free Exposure Scan", "intake_checklist": [ "The deal jacket — buyer’s order or bill of sale, title front and back with all assignments, and the odometer disclosure, exactly as your store holds them", "Lien documents — payoff letter or lien release on the trade, and the new lender’s lien paperwork with the lender’s address", "Buyer identity and residency — driver’s license copy, proof of residency or physical address, and the county where the buyer garages the vehicle (tax situs)", "Proof of insurance meeting the destination state’s minimums", "Any state-specific POA, dealer reassignment forms, and inspection or emissions certificates already in hand", "Your DMS aged-title report if there’s a drawer to clear — that’s the free Exposure Scan input", "The internal owner’s name and the inbox we copy on status digests" ], "trust_standards_specific": [ "Every requirement in the packet carries a citation to the destination state’s rule in the versioned matrix; a gap returns NEEDS_HUMAN instead of a guess", "Taxes and fees are computed by deterministic, versioned calculators and independently cross-checked — a mismatch blocks certification", "A named senior title specialist signs every packet before submission; the tracker locks the submission step until the certification record exists", "Submissions run through dealer-owned state accounts, tracked mail, or licensed partners — channel and license ID logged on every submission", "Deal jackets are handled as consumer NPI: encrypted channels, least-privilege access, documented retention, no model training on your files" ], "regulator_faqs": [ { "q": "Do you sign or submit as a government agent?", "a": "No. PlateReady is a private service acting under written agent-of-dealer authorization. Submissions go through your dealer-owned state accounts (webDEALER, ERT), tracked mail, or a licensed partner where the state requires one — the channel and license ID are logged on every submission, and states requiring licensed third-party processors are activated only through that licensed channel." }, { "q": "How long are the records retained?", "a": "Working files purge on a documented schedule after issuance plus the audit window; certification records and the append-only audit trail — who certified what, when, on which matrix version — are retained long-term and exportable on demand." }, { "q": "What if a state investigator contacts you about a deal?", "a": "The specialist freezes the file, your principal and counsel are notified the same day, and the full audit trail is exported — submission dates, certification records, fee receipts. Zero state complaints is an explicit KPI of the desk." }, { "q": "What if we started the title work in-house?", "a": "Send what exists. The desk picks up mid-stream — the cure plan starts from your existing submission record, keeps your work product intact, and only adds what the destination state is still missing. Aged-title rescue is priced per rescued unit and invoiced on issuance, not on submission." } ] }, "proof_angle": { "id": "gap-elimination", "headline": "The delivery-day checklist is the product — no packet ships with an unresolved destination-state requirement.", "lever": "PlateReady makes the missing signature the visible unit of work — caught while the buyer is still in the store; open requirements hold the certification gate.", "outcome_verb": "close", "outcome_frame": "retire the “it’s at the DMV” answer — every unit has a submission record, a named next action, and an owner before anyone asks", "proof_promise": "If a requirement has no matrix citation or the fee cross-check disagrees, the certification gate holds. The gap becomes a named next action instead of a rejection three weeks later." }, "indexable": true }, "evidence": [ { "id": "dealer-out-of-state-title-registration-desk-e1", "business_slug": "dealer-out-of-state-title-registration-desk", "area": "Identity", "claim_or_finding": "Legal entity, registered address, and destination state are not yet declared.", "status": "owner-action", "evidence": "No owner-supplied facts on file.", "verification_command": "Owner submits entity + destination state pack.", "fix_owner": "owner", "remediation": "Provide entity name, registration number, and destination state.", "severity": "blocker" }, { "id": "dealer-out-of-state-title-registration-desk-e2", "business_slug": "dealer-out-of-state-title-registration-desk", "area": "Trust boundary", "claim_or_finding": "Public page is a validation microsite; not a regulated operational service.", "status": "verified", "evidence": "Microsite carries explicit trust-boundary block.", "verification_command": "Inspect /microsites/dealer-out-of-state-title-registration-desk for trust boundary.", "fix_owner": "engineering", "remediation": "None — enforced by template.", "severity": "low" }, { "id": "dealer-out-of-state-title-registration-desk-e3", "business_slug": "dealer-out-of-state-title-registration-desk", "area": "SEO integrity", "claim_or_finding": "No fake review, rating, LocalBusiness, or Organization identity schema is emitted.", "status": "verified", "evidence": "Only WebPage + FAQPage schema is generated.", "verification_command": "View SEO Factory row for dealer-out-of-state-title-registration-desk", "fix_owner": "engineering", "remediation": "None — enforced by SEO factory.", "severity": "low" }, { "id": "dealer-out-of-state-title-registration-desk-e4", "business_slug": "dealer-out-of-state-title-registration-desk", "area": "Regulated claims", "claim_or_finding": "Elevated trust burden — regulated claims gated on owner facts.", "status": "release-blocker", "evidence": "Trust burden = Medium-high", "verification_command": "Complete Prompt B owner facts.", "fix_owner": "owner", "remediation": "Provide licensing, professional review, and disclosure facts.", "severity": "high" }, { "id": "dealer-out-of-state-title-registration-desk-e5", "business_slug": "dealer-out-of-state-title-registration-desk", "area": "Manifest coverage", "claim_or_finding": "HTML-only blueprint; no manifest run recorded.", "status": "unverified", "evidence": "HTML-only in ZIP", "verification_command": "Cross-check manifest.json in AI-NATIVE SERVICE BUSINESSES.zip", "fix_owner": "engineering", "remediation": "Promote HTML-only blueprint to a manifest run.", "severity": "medium" } ], "seo_pages": { "id": "seo-dealer-out-of-state-title-registration-desk", "business_slug": "dealer-out-of-state-title-registration-desk", "route": "/microsites/dealer-out-of-state-title-registration-desk", "title": "PlateReady Out-of-State Title & Registration Desk — certif… · k5cl", "description": "PlateReady Out-of-State Title & Registration Desk for independent dealer principals and the office managers they rely on. 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