Retail-rate calculation
The correct sampling method (100 consecutive qualifying ROs or 90-day window) is applied, and the retail rate is computed from the dealer's own customer-pay data.
The most rigorous warranty-rate submission and audit-defense engine a dealer group can run.
WarrantyEdge ingests your repair-order data, runs the state-specific retail-rate calculation across every rooftop and OEM franchise line, files compliant submission packages, tracks resubmission-eligibility clocks, and assembles an always-current audit-defense file — checked against the letter of each state's statute before a specialist releases it.
Every state retail-rate statute applied100-repair-order or 90-day sampling ruleDHSMV · USCG · UCC · judgment lien searchesSpecialist release on every pack5-business-day SLA
Why submissions fail
A single miscalculation can cost you thousands per rooftop per year.
Franchised dealers are legally entitled to retail-rate reimbursement for warranty work in most states, but manufacturers still pay at a wholesale-style markup — typically 40% vs. the 75-85% retail rate. The gap is real money: $50K–$100K+ per store annually, according to industry vendors.
Most dealer groups run this calculation manually, once, or not at all. The statutory formula — typically based on 100 consecutive qualifying repair orders or all orders in a 90-day window — must be rerun separately for every rooftop and every OEM franchise line. Miss a resubmission-eligibility date or fail to document the audit trail, and the OEM can charge back approved claims.
WarrantyEdge exists to close that gap with a single, exhaustive standard applied identically to every file.
40%
typical factory markup vs. 75-85% retail rate — the gap is real
The benchmark
Measured against the letter of each state's statute — subsection by subsection.
We do not summarize the law and hope. Every submission is scored against a versioned rule pack tied to the exact text of each state's warranty reimbursement statute. These are the provisions each pack is held to.
Submission completeness
All required documentation — repair orders, parts invoices, labor time guides — is assembled and formatted per state requirements.
Timely resubmission
The eligibility window for rate resubmission is tracked per rooftop and franchise line, and submissions are triggered automatically.
Audit-ready evidence file
A complete evidence package — including the calculation methodology, source data, and state statute citations — is maintained for the 45-90 day post-approval audit window.
Protest and appeal readiness
If the OEM rejects or reduces the submitted rate, a protest package is prepared with supporting documentation and statutory references.
Advertising compliance
Any public-facing rate communications are reviewed for compliance with state dealer advertising laws.
How a submission is built
Intake to specialist release, with deterministic gates the AI cannot overrule.
AI extracts and drafts. Deterministic rules — running as code, outside the model — decide what is complete. A human specialist signs every release. That order is never reversed.
01
Rate Gap Scan
Upload your repair-order data and rooftop list. We return a free completeness read: which state statutes apply, what your current effective rate is, and what the retail rate should be.
02
Data ingestion & validation
As your authorized clerical agent, we ingest your DMS repair-order data, validate it against the sampling criteria, and flag any gaps.
03
Grounded calculation
The retail rate is computed using the state-specific formula from your validated data and the statute rule pack — no legal opinions, no invented facts.
04
Deterministic completeness gates
The sampling method is verified, the rate calculation is reconciled to the penny, the submission checklist is resolved, and the audit file is assembled. Any failure blocks release.
05
Specialist release
A warranty-rate specialist reviews the exception queue and signs the release. High-value or multi-state submissions route to attorney review first.
06
Delivery
You receive the submission package, audit-defense file, resubmission calendar, and a summary of the rate increase — ready for the dealer to file under its own name.
The bar we hold
Rigor you can measure.
100%
Specialist-released
No submission ships without a human signature.
5 days
Standard SLA
From complete intake to released submission.
<1%
Critical-defect target
Tracked against a gold-standard submission library.
50+
State statutes covered
Every state with a retail-rate reimbursement law.
Why WarrantyEdge
Built to be the most thorough option a dealer group has.
Documentation-complete, by design
The deliverable is completeness itself — every statutory element and calculation accounted for or explicitly exception-coded. Nothing is left implicit.
Deterministic, not vibes
The gates that decide completeness are code, not a model's opinion. A calculation error cannot slip past a statutory requirement.
In its lane, on purpose
We prepare documentation and run calculations as your clerical agent. We never contact the manufacturer, give legal advice, or negotiate on your behalf.
Engagement
Share of recovered increase plus flat per-rooftop monitoring fee. No hourly billing, ever.
Simple, predictable, and aligned with a documentation standard — not a cut of any recovery.
- A free Rate Gap Scan before you commit — see exactly what your current rate is vs. what it should be.
- A share of the verified rate increase (contingency) plus a flat per-rooftop annual monitoring fee; disclosed pass-through search fees.
- Optional fixed-fee attorney review for multi-state or high-value submissions.
- Optional Audit-Defense Continuity Add-on for ongoing evidence file maintenance and resubmission tracking.
FAQ
Questions, answered precisely.
Is WarrantyEdge a law firm?
No. WarrantyEdge, a service of Your Deputy, Obuke LLC, provides documentation-completeness services. It is not a law firm, does not provide legal advice, and does not represent you in any legal matter. Attorney review is available and recommended for multi-state or high-value submissions.
Do you contact the manufacturer or negotiate on my behalf?
Never. WarrantyEdge is not a negotiator and does not contact manufacturers or OEMs. The dealer remains the party responsible for filing all submissions and managing manufacturer communications.
What makes a submission 'complete'?
Completeness is defined by the state statute: the correct sampling method, accurate retail-rate calculation, all required documentation, and an audit-ready evidence file. Deterministic gates enforce each one before release.
How fast is it?
The standard SLA is five business days from complete intake to a specialist-released submission. The free Rate Gap Scan is returned much sooner and tells you exactly what your current rate is vs. what it should be.
How are you priced?
A share of the verified rate increase (contingency) plus a flat per-rooftop annual monitoring fee. No hourly billing and no percentage of any recovered amount beyond the agreed share.
See what your warranty rate should be before you leave money on the table.
Start with a free Rate Gap Scan. Send your repair-order data and rooftop list and we'll return a completeness read against every applicable state statute.
Documentation-completeness service · not legal advice · the dealer files every submission.