Identity · verified
Operating entity declared: Your Deputy, Obuke LLC, support@yourdeputy.com; ClaimRoute is its service brand.
Audience
operations/logistics managers and controllers at $5M-$150M manufacturers, distributors, and industrial/building-products wholesalers shipping 20 to a few thousand LTL/FTL shipments/month via common carriers, no dedicated in-house claims specialist
Problem
A shipment shows up damaged, short, or missing, and recovering the money the carrier owes requires correctly classifying the claim type, gathering evidence, and filing inside a narrow, carrier-specific deadline window — most ops teams have no one whose job it is to do this systematically. Roughly half of eligible freight claims are estimated to never get filed at all, and of those filed without discipline, LTL denial rates run 50-60% and manual recovery rates run only 35-45% of claimed value.
Offer
On ClaimRoute, shippers forward one shipment's paperwork and get back, within 24 hours, a plain filable/not-filable answer. If it's filable, ClaimRoute classifies the claim, verifies carrier liability under the Carmack Amendment, tracks the Deadline Clock, assembles and files the Claim Packet, and a Claims Specialist personally handles every carrier response and every Denial Review. ClaimRoute is paid only out of Recovery — no recovery, no fee.
Operating process
[
{
"body": "Send the bill of lading, proof of delivery, damage or shortage photos, and invoice value for one shipment, by email or upload — no account setup required. Each document is logged and hashed on arrival.",
"title": "Forward: send your shipment's paperwork"
},
{
"body": "We determine the claim type — visible damage, concealed damage, shortage, or non-delivery — verify carrier liability under the Carmack Amendment, and calculate the exact Deadline Clock that applies.",
"title": "Classify: claim type and liability"
},
{
"body": "A Claims Specialist reviews the classification and liability determination before anything is sent to a carrier — nothing is filed without human sign-off.",
"title": "Claims Specialist review"
},
{
"body": "The Claim Packet is filed with the carrier; you get a confirmation and an expected-timeline summary, and the Deadline Clock is monitored until resolution.",
"title": "File and track"
},
{
"body": "If paid, funds are collected and you're paid out minus the Contingency Fee. If denied, your Claims Specialist reviews the denial through a Denial Review and fights it, escalates, or — rarely — refers it to independent counsel.",
"title": "Resolve"
}
]Evidence status
Naming correction · verified
The source blueprint's originally suggested brand name was rejected after a fresh collision check found a live competitor's domain name in adjacent trucking detention-pay claim recovery — the near-mirror word order in the same trucking-recovery space created high buyer-confusion risk. The corrected, final brand name is ClaimRoute.
Trust boundary · verified
Public page is a validation microsite for a claims-documentation and filing service; not a licensed public adjuster, collection agency, or law firm.
SEO integrity · verified
No fabricated review, rating, or aggregateRating schema; no unclaimed-dollar-figure claims without primary-source support. A Service/Organization node is permitted because it reflects the real operating entity (Your Deputy, Obuke LLC).
Competitive landscape freshness · verified
Recoupex (recoupex.com), a real done-for-you, contingency-priced cargo-claims recovery company charging 20-50% on a no-win-no-fee basis, was found during fresh research. It validates contingency pricing as a workable model but serves only international ocean/air cargo claims, not domestic LTL/FTL Carmack Amendment claims — it is pricing-model evidence, not a direct competitor for ClaimRoute's ICP.
Licensing boundary · verified
ClaimRoute never adjusts an insured loss or claim (a licensed public adjuster's exclusive function), never guarantees a Recovery amount or carrier response, and operates on the inferred (not yet counsel-confirmed) reading that a Carmack Amendment freight claim is carrier-liability recovery under a federal statute, not an insurance-policy claim.
Labor-market data freshness · verified
284+ live "freight claims specialist" job postings nationally were confirmed on a fresh re-check, with the posted wage range tightening to $18-37/hour on ZipRecruiter (vs. the $17-45/hour range in the original blueprint research); Glassdoor still shows 284 listings.
Domain-design coverage
Passed: 17; total: 17; coverage: 100.