AuthLift — Home Warranty Contractor Payment & Scope Authorization Desk

Audience

independent or small (2-25 tech) HVAC, plumbing, electrical, and appliance-repair contractors enrolled as network vendors for home warranty companies, completing 10+ work orders/month (owner or office/ops manager as decision-maker)

Problem

Every home-warranty work order a contractor completes runs through the warranty company's contractor portal with a bare-minimum diagnosis form and no systematic evidence package, cost benchmark, or appeal path. The warranty company's default, lowest-cost authorization stands unless the contractor personally fights it -- and most contractors don't have the back-office time to fight every under-authorization, so they eat the loss, do a band-aid fix, or start declining warranty-channel work altogether.

Offer

On AuthLift, contractors stop absorbing under-authorizations and start getting paid what the job is worth. Forward a work order number, photos, meter/pressure readings, and diagnosis notes; AuthLift's AI engine assembles a complete evidence package -- nameplate/serial data, code citations, itemized parts-and-labor cost benchmark -- and a trade-qualified reviewer releases the Authorization Boost Package for submission through the warranty company's contractor portal. When a work order is still under-authorized, scope-limited, or denied, AuthLift files the structured appeal and tracks it to resolution, with the contractor's consent captured before anything is filed in their name.

Operating process

[
  {
    "body": "Forward the work order number, diagnostic photos, meter/pressure readings, unit nameplate/serial data, and your diagnosis notes via a simple form, email, or SMS. Each case gets a case ID on arrival, and the warranty company and unit are canonicalized against your account -- ambiguous matches go to a human, not a guess.",
    "title": "Intake: forward the work order"
  },
  {
    "body": "AI extracts nameplate, serial, and meter/pressure readings from photos, structures your diagnosis notes, and matches the case against the completeness checklist for the specific warranty company on the work order.",
    "title": "Extract and match against the completeness checklist"
  },
  {
    "body": "AI drafts the diagnosis narrative, code citations, and itemized parts-and-labor cost benchmark from regional cost data -- and, if the case needs one, an appeal argument -- all cited to your submitted evidence, never invented.",
    "title": "Draft the evidence package and cost benchmark"
  },
  {
    "body": "A trade-qualified reviewer verifies technical accuracy and cost benchmarks before anything is submitted. If the work order needs a supplemental-authorization request or appeal, the contractor confirms before it is filed in their name -- a required consent step, not a formality.",
    "title": "Human release gate"
  },
  {
    "body": "The Authorization Boost Package is submitted through the warranty company's contractor portal within SLA (same business day standard, 4 business hours for the MVP flow), and the case status -- submitted, authorized, under-authorized, appealed, resolved -- is tracked to a paid outcome.",
    "title": "Submit and track"
  },
  {
    "body": "Every case outcome (authorized amount, denial reason if any, cycle time) feeds back into the cost-benchmark and denial-pattern libraries. Auto-Submit enrollees get every future work order submitted automatically without a per-case decision.",
    "title": "Watch the outcome and the next work order"
  }
]

Evidence status

Domain-design coverage

Passed: 20; total: 20; coverage: 100.

Open the complete public blueprint DNA (JSON)