71% Average attrition fee realised vs billed (Prostay 27-property sample)

The most rigorous attrition fee pack an independent hotel can send.

AttritionClear assembles a documentation-complete post-event attrition fee pack — every contract clause, pickup reconciliation, resale credit, outside-block credit, and waiver log — checked against deterministic rules before a specialist releases it.

Every attrition clause extracted and matchedDeterministic resale and outside-block credit rulesPMS pickup vs contracted minimum reconciliationSpecialist release on every pack5-business-day SLA
Why packs fail

A single missing credit or cutoff miss can void the entire fee.

A hotel's attrition fee is only as strong as the evidence behind it. Miss a resale notice window, overlook an outside-block credit, miscalculate pickup against the contracted minimum, or fail to document a waiver — and the fee can be disputed, charged back, or lost entirely.

Most hotels run this by hand, from memory, once or twice a month. The contract has not been read end-to-end since it was signed. That is exactly where completeness gaps hide.

AttritionClear exists to close that gap with a single, exhaustive standard applied identically to every file.

6–14%
of group contribution left on the table from tooling and process drift (Prostay 2026)
The benchmark

Measured against the contract and USALI standards — clause by clause.

We do not summarize the contract and hope. Every pack is scored against a versioned rule pack tied to the exact text of the group contract and USALI definitions. These are the provisions each pack is held to.

Contract attrition clause

Attrition threshold and forgiveness

The contracted minimum pickup, forgiveness percentage, and liquidated damages rate are extracted and verified against the signed contract.

Cutoff and resale notice

Cutoff release and resale window

The cutoff date, any resale notice requirements, and the hotel's right to resell released rooms are documented and timestamped.

PMS pickup reconciliation

Actual pickup vs minimum

PMS block pickup and consumption are matched to the contracted minimum, with any shortfall calculated deterministically.

Resale and outside-block credits

Resale credit and outside-block guest audit

Rooms resold to the general public or picked up outside the block by group attendees are credited per contract terms, with evidence from occupancy reports and guest lists.

Waiver and override log

Explicit waiver documentation

Any waiver or relationship override is logged with authorisation and reason, ensuring silent leakage is audited.

Evidence appendix

Complete evidence pack

All contract excerpts, PMS reports, resale logs, credit memos, and waiver forms are compiled into a controller-ready appendix.

How a pack is built

Intake to specialist release, with deterministic gates the AI cannot overrule.

AI extracts and drafts. Deterministic rules — running as code, outside the model — decide what is complete. A human specialist signs every release. That order is never reversed.

01

Attrition Leak Scan

Upload the group contract and PMS block data. We return a free completeness read: which contract clauses, pickup data, and credits you already have, and which are missing.

02

Contract & data extraction

As your authorised clerical agent, we extract attrition clauses, cutoff dates, resale rights, and pickup data from the contract and PMS exports.

03

Grounded reconciliation

The fee worksheet is drafted from validated data and the contract rule pack into field-locked templates — no legal opinions, no invented facts.

04

Deterministic completeness gates

Pickup math reconciles to the PMS to the room-night; resale credits are verified against occupancy reports; outside-block credits are audited; waiver log is resolved. Any failure blocks release.

05

Specialist release

A revenue specialist reviews the exception queue and signs the release. High-value or complex contracts route to attorney review first.

06

Delivery

You receive the pack: fee worksheet, clause excerpts, evidence appendix, waiver log, and PMS posting checklist — ready for the hotel to post and collect under its own name.

The bar we hold

Rigor you can measure.

100%
Specialist-released
No pack ships without a human signature.
5 days
Standard SLA
From complete intake to released pack.
85%
Realised/billed target
Within 60 days of pack delivery.
6
Completeness gates
Contract clause, cutoff, pickup, resale, credits, waiver — every applicable file.
Why AttritionClear

Built to be the most thorough option a hotel has.

Documentation-complete, by design

The deliverable is completeness itself — every contract element and credit accounted for or explicitly exception-coded. Nothing is left implicit.

Deterministic, not vibes

The gates that decide completeness are code, not a model's opinion. A reconciliation error cannot slip past a contractual requirement.

In its lane, on purpose

We prepare documentation and run reconciliations as your clerical agent. We never contact the group planner, give legal advice, or collect the fee.

Engagement

Flat fee, per released pack. No contingency, ever.

Simple, predictable, and aligned with a documentation standard — not a cut of any recovery.

  • A free Attrition Leak Scan before you commit — see exactly what is missing.
  • One flat fee per released Attrition Fee Completeness Pack; disclosed pass-through search fees.
  • Optional fixed-fee attorney review for high-value or complex contracts.
  • Optional Pre-Cutoff Wash Early-Warning Desk add-on for proactive block management.
FAQ

Questions, answered precisely.

Is AttritionClear a law firm?
No. AttritionClear, a service of Your Deputy, Obuke LLC, provides documentation-completeness services. It is not a law firm, does not provide legal advice, and does not represent you in any legal matter. Attorney review is available and recommended for high-value or complex contracts.
Do you contact the group planner or collect the fee?
Never. AttritionClear is not a debt collector and does not contact group planners or attendees. The hotel remains the lien claimant and the party responsible for posting and collecting all fees.
What makes a pack 'complete'?
Completeness is defined by the contract and USALI standards: the attrition clause extracted, cutoff and resale windows documented, PMS pickup reconciled, resale and outside-block credits audited, waiver log resolved, and evidence appendix compiled. Deterministic gates enforce each one before release.
How fast is it?
The standard SLA is five business days from complete intake to a specialist-released pack. The free Attrition Leak Scan is returned much sooner and tells you exactly what is still needed.
How are you priced?
A flat fee per released pack, plus disclosed pass-through search costs. No contingency and no percentage of any recovered amount or fee proceeds.

See what's missing before it costs you a fee.

Start with a free Attrition Leak Scan. Send your group contract and PMS block data and we'll return a completeness read against every clause and credit.

Documentation-completeness service · not legal advice · the hotel posts and collects every fee.