For New York residential property managers & owners

Send the itemized deposit statement before Day 14 — and keep every dollar of legitimate damage.

You send the vacate file — lease, ledger, move-in and move-out photos, vendor invoices, forwarding address. You get back a landlord-ready Itemized Disposition Pack: deduction lines mapped to photo and invoice evidence, an interest note where the building needs one, a Day-0→Day-14 countdown, and a delivery-proof checklist. You approve and send.

Free scan of one recent or planned vacate. You get a Day-14 risk score and a missing-element list — before you pay for anything.

14 daysTo return the balance and deliver a written itemized statement after a tenant vacatesNY GOL §7-108
Full forfeitureA landlord who misses the 14-day statement forfeits the right to retain any portion of the depositNY GOL §7-108; HCR Fact Sheet #9
Up to 2×Punitive exposure — up to twice the deposit — for a willful violationNY GOL §7-108(1-e)
Nov 15, 2025S952B extended 14-day return, itemization & inspection rights to rent-stabilized tenancies under §7-107NY Senate S952B; NYC RGB FAQ
~2.32MNYC renter-occupied units — a dense, high-turnover deposit market2023 NYCHVS / RGB 2025

The moment this is built for

A real damage claim becomes zero the day the clock runs out.

New York's deadline is dual and strict. Within 14 calendar days of vacatur you must both return the balance of the deposit and deliver a written, itemized statement of every deduction. Miss the statement and the law treats you as having forfeited the right to retain any portion — even when the damage is real, photographed, and invoiced.

The math that hurts: a security deposit equals one month's rent — often $2,000–$4,500+ in NYC. A single missed Day-14 send can erase thousands in legitimate deductions and, if the violation is willful, expose you to punitive damages of up to twice the deposit.

And it breaks exactly when volume is highest: 60–70% of NYC lease turnovers cluster into an 8–10 week summer crush (Rentable, 2026 PM guide), right when a lease admin is on PTO and the last vendor invoice lands on Day 12.

Where the 14 days actually go wrong

  • Move-out photos scattered across text threads and three phones, none of them time-stamped to a deduction line.
  • A vendor invoice that arrives on Day 12 — after the statement was supposed to be drafted.
  • A "normal wear" phrase in the statement that a tenant's attorney turns into a small-claims win.
  • A 6+ unit building where the required interest note was never computed or disclosed.
  • A rent-stabilized unit whose post-S952B process nobody updated the SOP for.
  • A forwarding address the file never captured, so delivery proof is impossible.

What leaves the room

One vacate in. One Itemized Disposition Pack out.

Not software you have to operate. A finished, landlord-ready pack your deposit specialist can approve and send the same day it lands.

Itemized statement draft

Every deduction written in statute-aware language — the kind that reads as a specific, documented charge, not vague "normal wear."

Evidence matrix

Each deduction line crosswalked to the move-out photo and the vendor invoice that supports it. Photo ↔ line ↔ cost, in one map.

Interest note

For buildings with 6 or more units, the annual interest (minus the 1% admin) computed and the bank-disclosure line drafted.

Day-14 countdown

A Day-0→Day-14 status card keyed to the confirmed vacate date, so nothing sits until Day 13 by accident.

Delivery-proof checklist

Certified-mail / email + ACH steps with a proof-capture line, so the record shows the statement and refund actually went out on time.

Analyst review

A deposit analyst reads the wear-and-tear vs. damage language and flags contested lines before the pack reaches you.

How it works

Four steps. The clock starts the day the tenant hands back keys.

Send the vacate file

Lease PDF, ledger export, move-in and move-out photos, vendor invoices or estimates, and the forwarding address — dropped into one secure folder.

We assemble the pack

Documents are normalized, photos time-sorted, and each intended deduction matched to its evidence. The Day-14 countdown starts from your confirmed vacate date.

An analyst reviews

A deposit analyst checks wear-and-tear vs. damage wording, confirms the line math against invoices, and routes any legal-edge file to a counsel referral.

You approve and send

You approve the deductions, send the statement and refund, and log the delivery proof. You stay the statutory actor — we never send on your behalf.

Pricing

Priced per completed pack — never by the hour, never a cut of the deposit.

Anchored to what a missed clock costs you: one month's rent forfeited, plus the specialist hours a pack saves.

Start here — free

Clock Risk Scan

$0

One recent or planned vacate, triaged. You get a Day-14 risk score, a missing-element list, and an estimate of the dollars at risk of forfeiture.

  • No card, no commitment
  • An artifact in hand before you pay
  • Clear next step if a pack makes sense

Portfolio Continuity Desk

$899–$3,900 / month

Capped packs plus a queue SLA and monitoring of open vacates — we watch the Day-10 mark so nothing slips during the summer crush.

Founding pilots

$59–$99 first 5 packs

A capped founding cohort in exchange for feedback rights and an anonymized benchmark. Limited to the first pilot logos.

Completeness guarantee & out-clause. If a pack we release to you as complete is missing a required statutory element on our checklist, we rebuild it free. We never price on a percentage of the deposit retained, and we never bill by the hour — so our incentive is a complete, on-time pack, not a bigger deduction.

Proof — honestly, what we can and can't show yet

We're a new desk. Here's what will appear here as real packs ship.

We won't invent testimonials, client names, or win rates. These slots fill in with real numbers as the first packs are delivered.

Fills after pilot packs

On-time delivery rate

Share of packs released to the PM by Day 7 and delivered to the tenant by Day 14 — populated from real pilot files.

Fills after pilot packs

First-pass completeness

Percentage of packs with zero missing statutory elements on first release — measured, not asserted.

Owner action

Named deposit analyst

The reviewing analyst's name and background will be listed here once the engagement is on file.

The one thing to do next

Start a free Clock Risk Scan

Tell us about one recent or upcoming vacate. We'll send back a Day-14 risk score, the missing-element list, and an estimate of the deductions at risk of forfeiture. No card, no commitment.

We send the scan result here — nowhere else.

Helps us size the scan. A rough number is fine.

By requesting a scan you agree we may email you about your vacate file. Your documents are handled as confidential business records under a data-processing agreement. This is a documentation service, not legal advice.

Thanks — your Clock Risk Scan request is noted. A person will reply to the email you entered with next steps. (This is a preview form; nothing was charged.)

The hard questions

Objections we hear from property managers

Do you guarantee we win if the tenant disputes the charges?
No — and any service that promises a court outcome is one to walk away from. We guarantee completeness: that your pack has the deduction lines, the photo-to-invoice evidence, the interest note where required, and the delivery-proof steps, assembled inside the 14-day window. Whether the tenant disputes is up to them; a complete, source-cited pack is what makes a dispute far less likely to succeed.
Is this legal advice?
No. Deposit14 Clear is a documentation-preparation service, not a law firm. We assemble the pack; you — the landlord or property manager — remain the statutory actor who approves the deductions, signs, sends, and attests the facts. For disputed files or punitive-exposure edge cases we route you to a New York landlord-tenant attorney rather than advising you ourselves.
Do you send the statement and refund to the tenant for us?
No. You send. We deliver the finished pack with a send checklist and a delivery-proof template; you issue the statement and the refund and log the proof. Keeping you as the actor is deliberate — it keeps you inside the licensing boundary and keeps the legal duty where the statute puts it.
We manage rent-stabilized units. Did S952B change what we owe?
Yes. Effective November 15, 2025, S952B extended the 14-day return, itemization, and inspection-rights framework more clearly into rent-stabilized tenancies under GOL §7-107. Our checklist has a separate rent-stabilized branch so those packs are built against the current rules, not the pre-2025 process.
How is deposit interest handled for larger buildings?
For buildings with 6 or more units, deposits are held in an interest-bearing account and the tenant is owed the interest earned, less a 1% administrative allowance, with the bank disclosed. The pack computes that interest deterministically from the parsed figures and drafts the disclosure line — and flags anything it can't confirm rather than guessing.
The last vendor invoice always arrives late. What then?
The pack shows exactly which evidence is present and which is still outstanding — the missing carpet or paint invoice is flagged on a chase list, never silently guessed. That lets you decide, on the record, how to handle a good-faith deduction without letting the clock run out on the elements you already have.
Can we share lease and ledger data with an outside vendor?
Your documents are handled as confidential business records under a data-processing agreement, with per-client isolation, redaction defaults on tenant PII, and defined retention limits. We keep only the fields needed to build the pack.

Compliance & boundaries

What we do, and what stays with you

Documentation service, not a law firm. Deposit14 Clear prepares documentation to help a New York landlord or property manager assemble a complete, evidence-linked itemized disposition statement. We do not practice law, provide legal advice, guarantee court outcomes, perform debt collection, or take custody of any deposit funds.

You remain the statutory actor. Under GOL §7-108 and §7-107, the landlord or managing agent is responsible for returning the deposit, delivering the itemized statement, and attesting that the deductions are truthful. You approve every deduction and send every statement.

No contingency, ever. We charge a fixed price per pack. We never charge a percentage of the deposit retained, which would misalign incentives and risk resembling a collection practice.

Data handling. Lease documents, ledgers, photos, and invoices are treated as confidential business records under a data-processing agreement, with per-client isolation, PII redaction defaults, and defined retention limits.

[PLACEHOLDER] First-cohort 14-day itemization turnaround — our target is a 72-hour pack turnaround inside the statutory 14-day window. The real measured turnaround appears here once the first pilot landlords complete a cycle.

[PLACEHOLDER] First landlord/PM reference — added only with a named pilot client's written permission. Deposit14 Clear never invents a testimonial or a property name.

[PLACEHOLDER] Total deposit-itemization packs completed to date — a live, auditable count once real packs have shipped, never estimated.