When a slip-and-fall claim shows up two years after the storm, your file needs to already exist.
Send us the crew check-ins, geotagged photos, and treatment logs your team already captures. Within 24–48 hours of every storm, StormWitness returns a complete, weather-correlated Storm Event Defense File for every contracted site — matched to certified NOAA/NCDC weather-station data for that exact address and time window, checked against our Completeness Checklist, and signed off by a trained reviewer before it's marked final.
One prior claim or a sample site list. No cost. You'll see exactly what would — and wouldn't — have held up.
The proof exists only if someone captured it — and it has to survive 2–3 years intact.
Every winter storm is a legal event at every contracted site. Crews plow, shovel, and apply de-icer under time pressure, often overnight, across dozens of properties in one shift. The evidence that it happened, on time, under the right conditions, lives — if it lives anywhere — in scattered crew-text photos and a dispatch app's raw GPS pings.
What your GL insurer is already telling you
Multiple insurance agencies serving this trade (NIP Group, World Insurance Associates, COIPulse) tie snow-removal general-liability coverage and claims defense directly to documentation quality. SIMA — the Snow & Ice Management Association — names "detailed service logs with time stamps" as a defense practice in its own standards content, including the June 2025 SIMA-10-2025 procurement-and-planning standard. This isn't a hypothetical requirement. It's what the trade association and the insurers serving it are already saying, in writing.
Three deliverables. One completeness standard.
Nothing here is a tool you operate. It's a finished file that arrives in your portal.
Storm Event Defense File
Timeline, geotagged before/after photos, material-application log, and matched certified NOAA/NCDC weather-station data for that exact site and time window — assembled and Completeness-Checklist-verified within 24–48 hours of the storm ending.
Season Completeness Scorecard
A one-page rollup of every site's documentation record across the season — built to hand to your GL insurance broker at renewal, not built to sit in a drawer.
Litigation Hold
Expedited retrieval and independent Senior Reviewer re-verification of the site's file — a flat fee charged only when a real claim triggers it, never contingent on how the claim turns out.
How a Storm Event Defense File gets built
Every step below is either a deterministic rule or a human sign-off. Nothing about whether your file is complete is left to guesswork.
- 1Storm ends, data comes in. We ingest your dispatch-tool export (Aspire, Service Autopilot, ArborGold) or accept direct crew photo/SMS submissions — whichever you already use.
- 2Weather Match runs. We pull certified NOAA/NCDC station data matched to each site's exact coordinates and time window — the specific evidentiary element the "storm in progress" doctrine requires and the piece most self-operated tools skip.
- 3Completeness Checklist runs. A hard-fail rule set checks every required element — timestamp, photo, material log, weather match — before any file moves forward. Missing something? You get a same-day gap flag while it can still be fixed.
- 4Ops/QA Reviewer signs off. A trained reviewer confirms completeness on every single file before it's marked final. No file ships on AI judgment alone.
- 5Delivered to your portal. Searchable by site and storm, ready to hand your attorney the day a claim shows up — not the day you start digging for it.
Flat, per-site pricing. Never hourly. Never tied to how a claim turns out.
StormWitness performs no legal work, so pricing never depends on a case outcome — that would be both impractical and wrong for a records service to promise.
Submit one past claim or a sample site list. Get a one-page gap analysis back — no cost, no obligation.
≈$95–$195 per site across a 5-month season (Nov–Mar). A 15–75 site portfolio runs ≈$1,425–$14,625 for the season.
Charged only when an actual claim or lawsuit triggers it. Flat fee. Never contingent on the outcome.
One flat fee, delivered ahead of your GL insurance renewal conversation.
If a Defense File is late or incomplete because of a failure in our own process — not because your crew didn't submit evidence — we re-issue it free and credit the site's fee for that storm. You can cancel at any season boundary; there's no multi-season lock-in. We won't guarantee a claim, a lawsuit, or an insurance-renewal outcome — no documentation vendor honestly can, and we don't do legal work — but we will guarantee our own completeness process.
What we can show you today — and what's coming as the pilot ships
StormWitness is entering its first pilot season. We're not going to invent case studies to look more established than we are — here's what's real right now, and what these slots will hold once it exists.
First pilot Defense File delivery time, measured against the 24–48 hour SLA, will appear here.
First Litigation Hold turnaround and Senior Reviewer verification note will appear here.
First Season Completeness Scorecard and the completeness rate it reports will appear here.
Run a free Storm Readiness Gap Scan
Send us your most contentious prior-season claim, or a sample site list. We'll return a one-page gap analysis showing what evidence would — and wouldn't — have supported a documentation defense. No cost, no pressure.
Questions contractors actually ask
Is this legal advice? Will StormWitness argue my case?
We already pay for SiteCapture / Aspire / a dispatch tool. Why do we need this too?
What about services like Certified Snowfall Totals — don't they already provide certified weather data?
What happens if a crew misses a photo or timestamp for one site during a busy multi-property storm night?
How fast do we get a Defense File after a storm?
Where does StormWitness operate?
What StormWitness is — and isn't
StormWitness is a business-records documentation service. It is not a law firm, does not provide legal advice, does not evaluate or argue legal theories, does not represent any contractor in a claim or proceeding, and does not guarantee any litigation, claim, or insurance-renewal outcome. Every Storm Event Defense File, Litigation Hold package, and Season Completeness Scorecard StormWitness delivers carries this same disclaimer. Decisions about how — or whether — to use any StormWitness file in a legal proceeding belong to the contractor's own attorney.
Site and crew data is handled under encrypted intake and storage, access-controlled review tooling, and a retention policy sized to the multi-year timeline these claims typically take to resolve. Full data-handling terms are set out in the services agreement provided at onboarding. See the full operating blueprint for the complete regulatory and licensing-boundary analysis.