For commercial snow & ice management contractors

When a slip-and-fall claim shows up two years after the storm, your file needs to already exist.

Send us the crew check-ins, geotagged photos, and treatment logs your team already captures. Within 24–48 hours of every storm, StormWitness returns a complete, weather-correlated Storm Event Defense File for every contracted site — matched to certified NOAA/NCDC weather-station data for that exact address and time window, checked against our Completeness Checklist, and signed off by a trained reviewer before it's marked final.

One prior claim or a sample site list. No cost. You'll see exactly what would — and wouldn't — have held up.

$22.9B
US snowplowing services industry, 112,000 businesses, 2026 — IBISWorld
$2,000–$10,000
typical seasonal per-site contract value — Trillium Facility Solutions, 2026 pricing guide
2–3 years
typical time a slip-and-fall suit against a snow contractor takes to reach settlement — Total Landscape Care
NOAA/NCDC
certified weather records are named as the evidentiary foundation of the "storm in progress" defense — New York State Bar Association

The proof exists only if someone captured it — and it has to survive 2–3 years intact.

Every winter storm is a legal event at every contracted site. Crews plow, shovel, and apply de-icer under time pressure, often overnight, across dozens of properties in one shift. The evidence that it happened, on time, under the right conditions, lives — if it lives anywhere — in scattered crew-text photos and a dispatch app's raw GPS pings.

Crew group-chat photos aren't timestamped against a certified weather source, and nobody correlates them to the exact site coordinates and time window a "storm in progress" defense requires.
By the time a claim is filed — the New York State Bar Association's own guidance says the doctrine's "foundation" is certified NOAA/NCDC weather records — most contractors haven't pulled that data for a single site, let alone every site, every storm.
A dispatch platform (Aspire, Service Autopilot, ArborGold) logs that a crew was there. It does not check that a photo exists, a material log entry was made, and the weather match was found — before you need it.

What your GL insurer is already telling you

Multiple insurance agencies serving this trade (NIP Group, World Insurance Associates, COIPulse) tie snow-removal general-liability coverage and claims defense directly to documentation quality. SIMA — the Snow & Ice Management Association — names "detailed service logs with time stamps" as a defense practice in its own standards content, including the June 2025 SIMA-10-2025 procurement-and-planning standard. This isn't a hypothetical requirement. It's what the trade association and the insurers serving it are already saying, in writing.

Three deliverables. One completeness standard.

Nothing here is a tool you operate. It's a finished file that arrives in your portal.

Per site, per storm

Storm Event Defense File

Timeline, geotagged before/after photos, material-application log, and matched certified NOAA/NCDC weather-station data for that exact site and time window — assembled and Completeness-Checklist-verified within 24–48 hours of the storm ending.

Once or twice a season

Season Completeness Scorecard

A one-page rollup of every site's documentation record across the season — built to hand to your GL insurance broker at renewal, not built to sit in a drawer.

When a claim is filed

Litigation Hold

Expedited retrieval and independent Senior Reviewer re-verification of the site's file — a flat fee charged only when a real claim triggers it, never contingent on how the claim turns out.

How a Storm Event Defense File gets built

Every step below is either a deterministic rule or a human sign-off. Nothing about whether your file is complete is left to guesswork.

  1. 1
    Storm ends, data comes in. We ingest your dispatch-tool export (Aspire, Service Autopilot, ArborGold) or accept direct crew photo/SMS submissions — whichever you already use.
  2. 2
    Weather Match runs. We pull certified NOAA/NCDC station data matched to each site's exact coordinates and time window — the specific evidentiary element the "storm in progress" doctrine requires and the piece most self-operated tools skip.
  3. 3
    Completeness Checklist runs. A hard-fail rule set checks every required element — timestamp, photo, material log, weather match — before any file moves forward. Missing something? You get a same-day gap flag while it can still be fixed.
  4. 4
    Ops/QA Reviewer signs off. A trained reviewer confirms completeness on every single file before it's marked final. No file ships on AI judgment alone.
  5. 5
    Delivered to your portal. Searchable by site and storm, ready to hand your attorney the day a claim shows up — not the day you start digging for it.

Flat, per-site pricing. Never hourly. Never tied to how a claim turns out.

StormWitness performs no legal work, so pricing never depends on a case outcome — that would be both impractical and wrong for a records service to promise.

Start here
Free
Storm Readiness Gap Scan

Submit one past claim or a sample site list. Get a one-page gap analysis back — no cost, no obligation.

Core offer
$19–$39
per contracted site, per month, in-season

≈$95–$195 per site across a 5-month season (Nov–Mar). A 15–75 site portfolio runs ≈$1,425–$14,625 for the season.

Claim-triggered
$250–$500
per Litigation Hold file

Charged only when an actual claim or lawsuit triggers it. Flat fee. Never contingent on the outcome.

Season-end
$499–$999
Season Completeness Scorecard

One flat fee, delivered ahead of your GL insurance renewal conversation.

The completeness guarantee, and the out-clause.

If a Defense File is late or incomplete because of a failure in our own process — not because your crew didn't submit evidence — we re-issue it free and credit the site's fee for that storm. You can cancel at any season boundary; there's no multi-season lock-in. We won't guarantee a claim, a lawsuit, or an insurance-renewal outcome — no documentation vendor honestly can, and we don't do legal work — but we will guarantee our own completeness process.

What we can show you today — and what's coming as the pilot ships

StormWitness is entering its first pilot season. We're not going to invent case studies to look more established than we are — here's what's real right now, and what these slots will hold once it exists.

Placeholder — fills after first storm event

First pilot Defense File delivery time, measured against the 24–48 hour SLA, will appear here.

Placeholder — fills after first Litigation Hold

First Litigation Hold turnaround and Senior Reviewer verification note will appear here.

Placeholder — fills at season end

First Season Completeness Scorecard and the completeness rate it reports will appear here.

Run a free Storm Readiness Gap Scan

Send us your most contentious prior-season claim, or a sample site list. We'll return a one-page gap analysis showing what evidence would — and wouldn't — have supported a documentation defense. No cost, no pressure.

We'll send the Gap Scan results here — no spam, no list-selling.

This starts a conversation, not a contract. Nothing here is a purchase commitment, and this form does not collect payment information.

Questions contractors actually ask

Is this legal advice? Will StormWitness argue my case?
No, on both counts. StormWitness produces and organizes business records — timestamps, photos, treatment logs, matched certified weather data. We never draft legal arguments, never characterize liability or fault, never contact a claimant or opposing counsel, and never represent you in any proceeding. Every file carries a disclaimer to that effect. Whether and how to invoke the "storm in progress" doctrine — or any doctrine — is a decision for your own attorney, using the file we hand them.
We already pay for SiteCapture / Aspire / a dispatch tool. Why do we need this too?
Those tools capture raw data — photos, GPS pings, job-completion notes. None of them correlate that data against certified NOAA/NCDC weather-station records for the exact site and time window, run a completeness check, or hand you a finished, reviewed file. They're where your evidence starts; StormWitness is what turns it into something retrievable in minutes when a claim arrives, not something your office has to reconstruct from scratch eighteen months later.
What about services like Certified Snowfall Totals — don't they already provide certified weather data?
They sell meteorologist-verified snowfall reports as a standalone product, priced per location per season — a real and useful data source. What they don't do is ingest your crew's actual check-in timestamps and photos, run a per-site completeness check against your specific contract terms, or hand you one finished, human-reviewed Defense File tying your service record to that weather data. StormWitness is the assembly and QA layer that sits on top of data like this, not a competing weather-data source.
What happens if a crew misses a photo or timestamp for one site during a busy multi-property storm night?
Our Completeness Checklist flags it the same day — while the storm is still fresh enough for your crew to correct it — instead of surfacing the gap eighteen months later when a claim is filed and it's too late to fix. Season Completeness Scorecards make any recurring gap pattern visible so you can address it operationally.
How fast do we get a Defense File after a storm?
Within 24–48 hours of the storm ending, for every contracted site, once your account is onboarded. If certified weather-station data is unavailable or ambiguous for a specific site, that file is flagged for human resolution against the nearest verified alternate station rather than silently guessed at.
Where does StormWitness operate?
The pilot launches in the Chicago-land / Midwest beachhead (IL, WI, MN, OH, MI), chosen for commercial-contractor density and well-documented "ongoing storm" case law. Additional states require their own counsel-reviewed Completeness Rulebook before activation — we don't guess at doctrine in a state we haven't researched.

What StormWitness is — and isn't

StormWitness is a business-records documentation service. It is not a law firm, does not provide legal advice, does not evaluate or argue legal theories, does not represent any contractor in a claim or proceeding, and does not guarantee any litigation, claim, or insurance-renewal outcome. Every Storm Event Defense File, Litigation Hold package, and Season Completeness Scorecard StormWitness delivers carries this same disclaimer. Decisions about how — or whether — to use any StormWitness file in a legal proceeding belong to the contractor's own attorney.

Site and crew data is handled under encrypted intake and storage, access-controlled review tooling, and a retention policy sized to the multi-year timeline these claims typically take to resolve. Full data-handling terms are set out in the services agreement provided at onboarding. See the full operating blueprint for the complete regulatory and licensing-boundary analysis.