Teardown found hidden damage. Now someone has to prove it to the carrier — that someone is us.
Send your estimate export, teardown photos, and draft supplement lines. Get back a completeness-scored, OEM-cited Evidence Pack within 4 business hours of complete intake — under your letterhead, with the 24/48/72-hour carrier chase handled. You stay the estimator of record.
Free scan of your last 20 closed insurance ROs. No software to install. No claim data leaves your control without your say-so.
The problem
Supplements are the norm now. Documentation time isn't.
45–90 minutes per pack, if it happens at all
Photo-to-line mapping, OEM procedure lookups, narratives, attachments — your estimator does it between writing jobs, or it doesn't get done and the supplement line gets denied for "insufficient documentation."
The car sits while the file goes quiet
Non-DRP first responses averaged 4.2 days in CIC panel data — some carriers 6–8 days. Every quiet day is rental cost, a stuck bay, and a customer survey writing itself.
Software you bought but nobody runs
Claims co-pilots and gap scanners help shops that log in every day. If nobody owns the workflow, the subscription renews and the packs still don't get built. We're not another login — we're the finished pack.
What you get
A release-ready Evidence Pack, scored before it ships
Photo-to-line map
Every supplement line cross-referenced to the photos that prove it. A remote adjuster can verify without emailing you for "more pictures."
OEM citation appendix
Every not-included operation cited to the OEM document and section — pulled from your licensed procedure sources. Our hard rule: no cite, no send.
Narrative + completeness score
Cause → operation → OEM basis → consequence, per supplement line. Packs release at 85/100 or better, or we rewrite them free.
Managed chase
Status requests at 24/48/72 hours under your letterhead, then a written supervisor escalation. Every touch logged until you have a response or a written denial.
How it works
Teardown to carrier-ready in four business hours
Send the job
Secure link: CCC ONE / Mitchell estimate export, teardown photos, VIN, carrier, RO#, and your draft supplement lines. Missing something? You get an itemized gap notice within 30 minutes — not a surprise tomorrow.
We build and score the pack
Photo-to-line mapping, OEM citations from your procedure sources, narratives, scan and sublet attachments — assembled and completeness-scored, then reviewed and released by a collision documentation specialist. Structural, calibration, and high-dollar supplement lines wait for your estimator's e-approval before anything moves.
You submit, we chase
The pack goes to the carrier from your accounts, under your letterhead. We run the 24/48/72-hour follow-up cadence and the written-denial request so the file never goes quiet — and you never wonder whose turn it is.
Proof
Founding cohort in progress
Aggregated pilot metrics (median time-to-pack, completeness distribution, first-response latency vs shop baseline) will be published here with shop consent once the founding cohort completes. We do not publish numbers we don't have.
Real, attributed shop testimonials will appear here. Nothing on this page is invented, and nothing will be.
Ask for the redacted sample Evidence Pack (illustrative composite, clearly labeled) to see the photo-to-line map, citation appendix, and score rubric before you send us a single file.
Pricing
Priced per pack — a fraction of one documented supplement gap
| Offer | Price | Includes |
|---|---|---|
| First Evidence Pack (founding) | $99 per pack (then $149) | One post-teardown pack in 4 business hours · score ≥85 or free rewrite · 48-hour chase |
| Per pack | $125–$249 per pack | By complexity band (cosmetic → calibration/sublet → structural/rebuttal) · chase through 72-hour escalation |
| Managed Desk 20 / 40 / 65 | $1,990 / $3,250 / $4,500 per month | 20/40/65 packs · 4-business-hour SLA from complete intake · weekly denial postmortems · carrier playbooks · month-to-month, 30-day notice |
Industry analyses citing CCC data put typical supplement gaps at $1,200–$1,800 per job. One pack costs about a tenth of one documented gap. Never hourly.
Free Supplement Leakage Scan
We score your last 20 closed insurance ROs for the gaps that cost you approvals and days:
- Photo-to-line coverage on supplement lines
- OEM citations on not-included operations
- Scan + procedure attachment on calibration lines
- Chase log existence and response latency vs industry benchmarks
Two-page scorecard, ~15 minutes of your office manager's time to pull files. Founding desks: 12 shops.
Request received.
Check your inbox for the file checklist. Your scan is scheduled within 2 business days of receiving files.
FAQ