market · verified
2.5-3% of operator revenue is caught up in disputes with delivery providers (~20% of delivery profit)
Audience
Owners, CFOs, and controllers at 5-75-location QSR/fast-casual/pizza/wings/virtual-brand restaurant groups
Problem
Delivery platforms take back 2.5-3% of revenue through order-error charges and unreconciled payouts inside 14/30-day dispute windows — and most operators have no one whose job it is to watch any of it.
Offer
A done-for-you delivery-margin recovery desk: every eligible dispute filed inside the deadline, every payout reconciled weekly, a monthly Recovered-Dollars Statement — priced from what we recover, never hourly, starting with a free Delivery Leakage Scan.
Operating process
[
{
"body": "Sign the service agreement and DPA, grant named-role portal access and a POS export, and get your baseline Delivery Leakage Scan within 5 business days.",
"title": "Onboard"
},
{
"body": "We file live disputable items first — error charges still inside their deadline — and stand up your weekly report.",
"title": "Stabilize"
},
{
"body": "Every week: ingest, detect, draft, and file disputes; reconcile POS to payout; deliver your one-page Leakage Report.",
"title": "Operate"
},
{
"body": "Every month: deliver the Recovered-Dollars Statement (invoice basis) and the store/item error heat map.",
"title": "Close"
},
{
"body": "Every quarter: an ops-improvement review covering Win Rate trend, reconciliation variance trend, and coverage-expansion options.",
"title": "Prove"
}
]Evidence status
pain · verified, re-checked 2026-07-13
DoorDash merchant dispute window is 14 days from delivery; error charges are 25-100% of item price + tax
pain · verified, re-checked 2026-07-13
Uber Eats merchant dispute window is 30 days from order date; charges reported by a customer more than 96 hours after the order are not merchant-charged
regulatory · verified, no public settlement/ruling found on 2026-07-13 re-check
LA County sued Grubhub (Feb 2024) alleging it charged restaurants for customer refunds without verification; case status re-checked
budget · verified, re-checked 2026-07-13
Loop AI raised a $14M Series A in Feb 2026 (following a $6M seed in 2024), serving 300+ brands — category budget proof
budget · verified as vendor-published (not independently audited)
Voosh publishes a named case study: $108,561 recovered for an 80-location Wendy's franchisee in 6 months
economics · inferred, not independently sourced
~25,000-40,000 US restaurant groups of 5-75 locations; average recoverable leakage $30-60K/group/yr (derived estimate)
pilot-hypothesis · unverified — pilot hypothesis
A done-for-you desk can sustain a >=55% dispute Win Rate at scale (floor 40%)
Domain-design coverage
Passed: 16; total: 16; coverage: 100.